Managing Admin User Permissions
Creating New Admin Panel User Accounts
Resetting Your Admin Panel Password
Signing Into the Admin Panel
DS Web Stats Platform
Resetting Your Web Stats Password
Logging into Web Stats
Creating and Managing Goals in Web Stats
Creating Email Reports in Web Stats
Creating Custom Reports in Web Stats
Using the New Reputation Management Console
Tips to Improve Your Site's Search Engine Optimization
Basic DNS Information for Your Website & Email Domain
Setting Up Google Conversion Tracking for Dealer Spike Forms
Changing Metadata through the inline editor
Important Analytics and SEO Terms and What They Mean for Your Site
Creating Modal Pop-Ups with the Announcement Builder
Create Content Pages
Chatbridge Admin Tutorial
Chatbridge Operator Tutorial
Using Basic HTML to Format Text in Inventory Fields and Content Snippets
Managing Staff with the Staff Builder Tool
Changing the About Us Statement on the Home Page
Creating Calendar Events
Using Built-in Web Forms and Leads
Customizing Page URLs
Image Guidelines and Tips
Creating Blog Posts
Updating Slideshows (Rotating Banners)
Tips and Tricks for Laying Out Pages
Changing Hours with the Hours Editor
Managing Announcement Pop-Up Templates
Adding OEM Promotions to Your Website
DMS Integration Frequently Asked Questions
DMS Integrations Overview (Incoming Feeds)
Getting Started with DMS Integrations
Integration Details for Dealers with CDK Lightspeed DMS
How to Prepare for your DMS Integration
Updating Inventory from your Sandhills DMS
Integration Details for Dealers with an AutoMate DMS
Request Outgoing Inventory Feeds (Exports) for Third Party Listing Sites
How to Manage your Talon DMS Integration
Dealer Spike Information
Third Party Partner Program Script Guidelines
Changing Your Billing Information
Contacting Technical Support
Getting News and Updates about Dealer Spike
Getting in Touch with Your Account Manager
Catalog and Product Management
Aftermarket Catalog and Product Management
OEM Catalog and Product Management
Update Ecommerce OEM Prices by Price File Import
StreamsAdmin / OEM Replacement Catalog
Catalog Availablility- Partstream OEM
Private Catalog and Product Management
Update Private Catalog Products and Product Groups by CSV Import
What Should I Know Before Starting a Private Catalog?
Update Fitment by User Interface
Export Ecommerce Products and Product Groups to CSV
Update Fitment by CSV Import
How do I Create and Publish Private/Custom Catalogs?
Update Private Catalog Products and Product Groups by User Interface
Examples of Product Data and Attributes
Hide or Show Ecommerce Product Groups and Categories
Update Image Overrides by CSV Import
Update Cost Overrides by CSV Import
Update Price Overrides by CSV Import
Update Shelf Inventory and Price by User Interface
Update Categories and Category Structure by User Interface
Update Categories and Category Structure by CSV Import
How to Format an Ecommerce SKU for Imports
Hosting Visuals in Media Center
Set Sales on Ecommerce Products
Update Shelf Inventory and Sale Price by CSV Import
Creating Ecommerce Feature Groups
Update Price Rules & Price Overrides by User Interface
Ecommerce Products, Product Groups, Categories and Catalogs
Delete or Exclude a Product Group
Update Product Group Category Mapping by User Interface
Update Product Group Category Mapping by CSV Import
Ecommerce Checkout Process and Orders
Configure In-Store Pickup
EasyPost - Feature Summary and Set-up
How to Configure Paypal for Checkout
How to configure Authorize.net for checkout
How to configure Stripe for checkout
Lightspeed Web Orders Module
How to Buy Postage
How to Charge Shipping
Create Coupon Codes
Getting Started with Ecommerce
Ecommerce Setup Checklist and Troubleshooting
Ecommerce Terms and Functions
Configure Inventory Rules
General Account Settings
File Center Import and Export Hub
How to Add a Sale Price to Inventory Listings
Dealerpic360 User Guide
Add and Remove Inventory Units
How to Troubleshoot Duplicate Inventory Units on your Dealer Spike Website
How to Turn off Inventory Fields from Updating Nightly
Managing Stock Photos on Inventory Units
About The Vehicle Detail Page
Protecting Manual Changes to your Major Inventory Units
Clearance, Consignment, and Custom Inventory
Adding Youtube Videos to Inventory Units
What to Do If Your Inventory Isn't Updating
Tips on Troubleshooting VIN Issues
Changing Inventory Prices
Sold Inventory Units Still Showing on Website
Inventory Trim Matching Guide
Managing Rental Inventory
Exporting / Printing Out Your Inventory
Adding Overlay Text to Inventory Units
Managing Featured Inventory
Managing Multi-Location and Multi-Site Inventory
Managing Inventory Display Order
Recently Viewed Inventory
Enhance Digital Retailing with Payment Genie
Adding Units that Aren't in the Vehicle Database
How to Edit/Update Inventory Units in the Inventory Manager
Change Lead Email Settings
Approving and Rejecting User Surveys and Testimonials
Printing Finance App Leads
Table of Contents
The Private Catalog feature allows dealers to add custom Ecommerce Products to their webstore. Product Groups can be added to Private Catalogs to include: brands missing from other Catalogs, parts that dealers produce or modify themselves, or for any other item a dealer would like to add to the Ecommerce webstore.
Please review the warnings, best practices and terms below before importing Private Catalog data into the system, and listing it for sale.
Catalogs, Products, Product Groups and Categories
Knowing the difference between a Catalog type and a Category, and a Product versus a Product Group will make documentation much clearer. If you are not 100% clear on any of these items please read Ecommerce Products, Product Groups, Categories and Catalogs.
Web Ready Data
Getting Catalog data into a usable format that translates into an enjoyable buying experience for shoppers on any eCommerce platform is no easy task. In fact, we have found that more people fail at it than succeed.
How you format your data matters! If you rush through it and don't give it the attention that it requires you can expect lackluster results on any E-Commerce platform. We have spent years helping dealers get their Private Catalog data to perform on various marketplaces and we feel that we have a very user-friendly system in place compared to other tools.
Sizes, Colors, Options
The database breaks out attributes so that they can be filtered on a marketplace and worked into various parts of an eCommerce Product page with tags. If the Products you are working with have a size, color, manufacturer, or option, you will want to make sure that you assign the attribute to the proper column. This way when you list Products on your webstore the listings will have drop-down choices.
Product and Product Group Best Practices
- Make sure the spelling and naming of your Product Groups is accurate and consistent.
- Use Proper Capitalization. Don't do all caps!
- Make sure your entries do not have any trailing spaces that would cause the cell to be unique.
- Make sure that your MPNs are accurate and only appear once.
- DO NOT use different formats or spelling for attributes. If you use Yellow, continue to use Yellow. Don't start using YLW. Keep your cataloging methods consistent.
- Try not to put size, color, option attributes in your Product Group Name.
- DO NOT put the Manufacturer Group in your Product Group Names.
- Try not to put fitment into your Product Group Names. Use the Private Catalog Import Fitment feature for this.
- Take your time. Do it right the first time.
Listing Products online is the first step, but providing accurate inventory information to buyers remains the biggest factor in long-term eCommerce success.
For the Aftermarket Catalog, we aggregate inventory from every single warehouse for every distributor on a daily basis and take care of this for you.
For Private Catalog Products, there is more reliance on you the dealer, and your internal systems. You may choose to manually update inventory, upload daily inventory or use the Lightspeed integration for nightly updates.