/admin-panel

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Admin Panel

{f78adzzkah rkjd3roshl Creating New Admin Panel User Accounts Estimated Reading Time: 5-10 minutes Required Permissions: Useradmin Click Here for Quick Guide: Sign into your site's admin panel. Go to the Manage Users page (Admin -> Manage Users). Click the Crea… https://help.dealerspike.com/admin-panel/creating-new-admin-panel-user-accounts /admin-panel/creating-new-admin-panel-user-accounts creating-new-admin-panel-user-accounts [access password accounting] 2021-09-28 21:54:28.015356 +0000 UTC 2024-10-31 15:53:02.381889 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000618948 0xc000618960}) map[en:/admin-panel/creating-new-admin-panel-user-accounts] []}{9p51a5r739 rkjd3roshl Managing Admin User Permissions This article describes each of the user permissions in the admin panel, as well as how to create and delete users. https://help.dealerspike.com/admin-panel/about-user-permissions-in-the-admin-panel /admin-panel/about-user-permissions-in-the-admin-panel about-user-permissions-in-the-admin-panel [] 2021-12-06 02:19:02.87838 +0000 UTC 2023-07-03 21:50:37.533314 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000618a08 0xc000618a20}) map[en:/admin-panel/about-user-permissions-in-the-admin-panel] []}{mcbozogukp rkjd3roshl Resetting Your Admin Panel Password Estimated Reading Time: 5 minutes Required Permissions: Useradmin Click Here for Quick Guide: Sign into your site's admin panel. Go to the Manage Users page (Admin -> Manage Users). Click the Update… https://help.dealerspike.com/admin-panel/resetting-your-admin-panel-password /admin-panel/resetting-your-admin-panel-password resetting-your-admin-panel-password [] 2021-12-02 20:34:07.313209 +0000 UTC 2023-06-27 12:21:02.463295 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000618ac8 0xc000618b28}) map[en:/admin-panel/resetting-your-admin-panel-password] []}{ax00labzz7 rkjd3roshl Signing Into the Admin Panel Estimated Reading Time: 2 minutes Click Here for Quick Guide: Go to your site's admin panel log-in page (https:www.yoursitehere.com/admin). Put your user name and password into the sign in form and c… https://help.dealerspike.com/admin-panel/signing-into-the-admin-panel /admin-panel/signing-into-the-admin-panel signing-into-the-admin-panel [] 2021-11-16 15:40:48.289809 +0000 UTC 2023-06-27 12:20:53.005282 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000618bd0 0xc000618be8}) map[en:/admin-panel/signing-into-the-admin-panel] []}

/analytics

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Analytics

{n6feoklc4o 96gx99rnay The Consent Management Service The Consent Management Service is a feature for Dealer Spike websites that aids in compliance with data privacy laws and increases transparency for your customers. It is included with all Dealer Spike websites at no charge. This article will explain what the Consent Management Service is and how it works. https://help.dealerspike.com/analytics/consent-management-service /analytics/consent-management-service consent-management-service [_recent] 2025-05-15 15:29:22.451926 +0000 UTC 2025-05-15 15:29:22.451926 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000618c78 0xc000618c90}) map[en:/analytics/consent-management-service] []}{84yns4qmhf 96gx99rnay Using The Website Analytics Report This article covers where to find the Website Analytics Report and how to read it. https://help.dealerspike.com/analytics/using-the-website-performance-report /analytics/using-the-website-performance-report using-the-website-performance-report [analytics piwik google] 2024-03-11 13:55:47.140633 +0000 UTC 2025-01-22 20:04:33.029596 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 5 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000618d50 0xc000618d68}) map[en:/analytics/using-the-website-performance-report] []}{lafwfwx31l 96gx99rnay Setting Up Google Conversion Tracking for Dealer Spike Forms This article will show you how to track form conversions from your website in Google Analytics. https://help.dealerspike.com/analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms /analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms setting-up-google-conversion-tracking-for-dealer-spike-forms [] 2021-12-02 20:23:09.385656 +0000 UTC 2024-06-07 18:39:53.559078 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000618e10 0xc000618e28}) map[en:/analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms] []}{s572y31mwb 96gx99rnay Using the New Reputation Management Console This article explains how the New Reputation Management program works and how to access your reputation management data and respond to customers. https://help.dealerspike.com/analytics/using-the-new-reputation-management-tool /analytics/using-the-new-reputation-management-tool using-the-new-reputation-management-tool [reputation management check online reviews social media mention online mention reputation manager] 2023-01-27 06:28:14.193507 +0000 UTC 2023-11-30 16:50:34.525795 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000618f30 0xc000618f48}) map[en:/analytics/using-the-new-reputation-management-tool] []}{wejb3bdo25 96gx99rnay Tips to Improve Your Site's Search Engine Optimization Search Engine Optimization is one of the most important factors in connecting with customers online. This page will give you some basic tips and advice for improving the performance of your Dealer Spike website on search engines like Google. https://help.dealerspike.com/analytics/tips-to-improve-your-site-s-search-engine-optimization /analytics/tips-to-improve-your-site-s-search-engine-optimization tips-to-improve-your-site-s-search-engine-optimization [] 2022-09-13 15:14:59.453356 +0000 UTC 2023-07-03 21:50:19.492111 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619008 0xc000619020}) map[en:/analytics/tips-to-improve-your-site-s-search-engine-optimization] []}{j72ynppzn9 96gx99rnay Basic DNS Information for Your Website & Email Domain This page explains how to tell if your domain is expired, how to find information on your domain, and how to check and remove your email domain from blacklists. https://help.dealerspike.com/analytics/basic-dns-information-for-your-website /analytics/basic-dns-information-for-your-website basic-dns-information-for-your-website [] 2022-09-20 09:34:09.046521 +0000 UTC 2023-07-03 21:50:01.121547 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0006190c8 0xc0006190e0}) map[en:/analytics/basic-dns-information-for-your-website] []}{9p4cugyyye 96gx99rnay Changing Metadata through the inline editor Estimated Reading Time: 10 Minutes Required Permissions: Siteeditadmin, Snippet Click Here for Quick Guide: Sign into your site's admin panel. Click on the Content tab, then on the Site Editing butto… https://help.dealerspike.com/analytics/changing-metadata-through-the-inline-editor /analytics/changing-metadata-through-the-inline-editor changing-metadata-through-the-inline-editor [] 2021-11-16 15:38:27.703005 +0000 UTC 2023-06-27 12:20:38.302557 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619200 0xc000619218}) map[en:/analytics/changing-metadata-through-the-inline-editor] []}{2i7d1isg9z 96gx99rnay Important Analytics and SEO Terms and What They Mean for Your Site This page runs down all of the most important SEO and analytics-related terms you'll run into when looking up information about how your site is doing. https://help.dealerspike.com/analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site /analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site important-analytics-and-seo-terms-and-what-they-mean-for-your-site [] 2022-10-07 14:37:59.471076 +0000 UTC 2023-06-27 12:20:30.216515 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0006192c0 0xc0006192d8}) map[en:/analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site] []}

/content-editing

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Content Editing

{varcyjjmjy 6j0sfw36mv Image Guidelines and Tips This page will show you where and how to compress images that don't get automatically compressed for faster page loading time, where to find images that you can use for free without adding any attributions (credits) to your site, and how and where to add alt text to your images to aid accessibility software and improve your SEO. https://help.dealerspike.com/content-editing/image-guidelines-and-tips /content-editing/image-guidelines-and-tips image-guidelines-and-tips [] 2021-12-10 21:09:25.623402 +0000 UTC 2025-06-12 22:40:33.640103 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619380 0xc0006193e0}) map[en:/content-editing/image-guidelines-and-tips] []}{0812zj86qe 6j0sfw36mv New Certified Partner Program Announcement At Dealer Spike, we take you and your customer’s data, security, and online experience seriously. Due to an increase in unwanted data collection and degraded website and mobile experiences caused by… https://help.dealerspike.com/content-editing/new-certified-partner-program-announcement /content-editing/new-certified-partner-program-announcement new-certified-partner-program-announcement [] 2023-11-09 16:13:40.514696 +0000 UTC 2025-05-21 22:44:25.510143 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619440 0xc0006194a0}) map[en:/content-editing/new-certified-partner-program-announcement] []}{lvpu341iwy 6j0sfw36mv Using Built-in Web Forms and Leads This page will run down the list of forms that can be used on any site, example URLs you can use to preview the forms, and how they map to leads inside the admin panel. https://help.dealerspike.com/content-editing/adding-new-forms-to-your-site /content-editing/adding-new-forms-to-your-site adding-new-forms-to-your-site [] 2021-12-13 16:08:19.451075 +0000 UTC 2024-11-21 19:44:40.629388 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619548 0xc000619560}) map[en:/content-editing/adding-new-forms-to-your-site] []}{2ykgpwj184 6j0sfw36mv Adding OEM Promotions to Your Website This article runs down all of the info you need to know about OEM promotions and promotional slides that can be added to your site. https://help.dealerspike.com/content-editing/adding-oem-promotions-to-your-website /content-editing/adding-oem-promotions-to-your-website adding-oem-promotions-to-your-website [] 2022-04-15 14:54:09.098329 +0000 UTC 2024-01-11 22:08:30.556908 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619608 0xc000619620}) map[en:/content-editing/adding-oem-promotions-to-your-website] []}{4o673d2qb9 6j0sfw36mv Updating Slideshows (Rotating Banners) This article will show you how to update and manage the slideshows or rotating banners on your website. https://help.dealerspike.com/content-editing/uploading-slides-to-a-slideshow /content-editing/uploading-slides-to-a-slideshow uploading-slides-to-a-slideshow [rotator banner] 2021-11-16 16:00:55.18188 +0000 UTC 2024-01-11 22:07:58.943948 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0006196b0 0xc0006196c8}) map[en:/content-editing/uploading-slides-to-a-slideshow] []}{2whjk9fi7i 6j0sfw36mv Creating Modal Pop-Ups with the Announcement Builder This article shows how to use Announcement Builder to add and manage custom pop-up announcements on your website. https://help.dealerspike.com/content-editing/building-modal-pop-ups-with-the-announcement-builder /content-editing/building-modal-pop-ups-with-the-announcement-builder building-modal-pop-ups-with-the-announcement-builder [remove popup holiday memorial_day christmas new_years new_year Easter thanksgiving independence_day labor_day labour_day Veterans_day may_day hanukkah] 2022-02-04 12:02:15.830366 +0000 UTC 2023-09-19 15:44:07.745981 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000619710 0xc000619770}) map[en:/content-editing/building-modal-pop-ups-with-the-announcement-builder] []}{jaxhkavwr8 6j0sfw36mv Create Content Pages Content pages are additional web pages that can be created and linked on your website. https://help.dealerspike.com/content-editing/create-content-pages /content-editing/create-content-pages create-content-pages [Test-CMS-LighthouseWT] 2021-10-01 19:24:38.061343 +0000 UTC 2023-06-27 12:22:58.610612 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0006197b8 0xc000619818}) map[en:/content-editing/create-content-pages] []}{72c6crd5qy 6j0sfw36mv Using Basic HTML to Format Text in Inventory Fields and Content Snippets Estimated Reading Time: 10 Minutes Required Permissions: Snippet, Inventory Inventory Platform: Any.. You can use basic HTML code to style text within certain inventory fields and content snippets. T… https://help.dealerspike.com/content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets /content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets using-basic-html-to-format-text-in-inventory-fields-and-content-snippets [] 2021-11-16 15:19:58.344354 +0000 UTC 2023-06-27 12:22:44.133177 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619878 0xc000619908}) map[en:/content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets] []}{1lf7noszye 6j0sfw36mv Managing Staff with the Staff Builder Tool Estimated Reading Time: 20 Minutes Required Permissions: Content Click Here for Quick Guide: Log into your site's admin panel. Go to the Staff Builder page from the Content menu at the top of the pag… https://help.dealerspike.com/content-editing/managing-staff-with-the-staff-builder-tool /content-editing/managing-staff-with-the-staff-builder-tool managing-staff-with-the-staff-builder-tool [] 2021-11-16 16:09:18.877986 +0000 UTC 2023-06-27 12:22:39.829481 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0006199b0 0xc0006199c8}) map[en:/content-editing/managing-staff-with-the-staff-builder-tool] []}{gp3n4vp9fu 6j0sfw36mv Changing the About Us Statement on the Home Page Estimated Reading Time: 5 Minutes Required Permissions: Snippet Click Here for Quick Guide: Log into your site's admin panel. Click the Content tab at the top of the page, then the Content Snippets b… https://help.dealerspike.com/content-editing/changing-the-about-us-statement-on-the-home-page /content-editing/changing-the-about-us-statement-on-the-home-page changing-the-about-us-statement-on-the-home-page [] 2021-11-16 15:36:15.739269 +0000 UTC 2023-06-27 12:22:35.482498 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619a70 0xc000619a88}) map[en:/content-editing/changing-the-about-us-statement-on-the-home-page] []}{ttw7u3b0cs 6j0sfw36mv Creating Calendar Events Estimated Reading Time: 5 Minutes Required Permissions: Events Click Here for Quick Guide: Log into your site's admin panel. Click on the Events tab at the top of the screen, then on the Manage Event… https://help.dealerspike.com/content-editing/creating-calendar-events /content-editing/creating-calendar-events creating-calendar-events [] 2021-12-02 20:28:04.52195 +0000 UTC 2023-06-27 12:22:31.161983 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619b30 0xc000619b48}) map[en:/content-editing/creating-calendar-events] []}{ktz2zfmv0o 6j0sfw36mv Customizing Page URLs Estimated Reading Time: 5 Minutes.. Dealer Spike web page URLs have several unique characteristics and can be configured in one of a few different ways. This article will run down how URLs for web pa… https://help.dealerspike.com/content-editing/customizing-page-urls /content-editing/customizing-page-urls customizing-page-urls [] 2021-12-02 20:40:40.456222 +0000 UTC 2023-06-27 12:22:22.091442 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619bf0 0xc000619c50}) map[en:/content-editing/customizing-page-urls] []}{1mz5zbsvf2 6j0sfw36mv Creating Blog Posts Blogs can be a great way to provide stories, useful information, news, and more. This article provides step-by-step instructions to navigate to and use the new blog posting tool. https://help.dealerspike.com/content-editing/creating-blog-posts /content-editing/creating-blog-posts creating-blog-posts [lighthouse] 2021-10-01 17:15:46.212305 +0000 UTC 2023-06-27 12:22:12.762355 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619c98 0xc000619cf8}) map[en:/content-editing/creating-blog-posts] []}{gz0xarulzp 6j0sfw36mv Tips and Tricks for Laying Out Pages This article shows off processes to create attractive page layouts just using the built in site editing tools. https://help.dealerspike.com/content-editing/tips-and-tricks-for-laying-out-pages /content-editing/tips-and-tricks-for-laying-out-pages tips-and-tricks-for-laying-out-pages [] 2022-05-31 10:54:19.46239 +0000 UTC 2023-06-27 12:19:48.113438 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000619d58 0xc000619db8}) map[en:/content-editing/tips-and-tricks-for-laying-out-pages] []}{gpbgcgh2uk 6j0sfw36mv Changing Hours with the Hours Editor This article will show you how to get the hours on your website updated instantly using the free new Hours Editor feature. https://help.dealerspike.com/content-editing/updating-hours /content-editing/updating-hours updating-hours [mon tue wed thu fri sat sun mon-fri tue-fri tues-fri monday-friday tue-sat tues-sat tuesday-saturday fall spring summer winter seasonal] 2021-10-01 17:15:01.862531 +0000 UTC 2023-06-27 12:19:43.667253 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false Set by user API 0xc000619e00 0xc000619e60}) map[en:/content-editing/updating-hours] []}{633xcg6zzt 6j0sfw36mv Managing Announcement Pop-Up Templates This article shows how to create re-usable templates in the Announcement Builder tool. https://help.dealerspike.com/content-editing/creating-and-editing-announcement-builder-templates /content-editing/creating-and-editing-announcement-builder-templates creating-and-editing-announcement-builder-templates [] 2022-02-07 12:30:10.848907 +0000 UTC 2023-06-27 12:19:34.346641 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000619f08 0xc000619f20}) map[en:/content-editing/creating-and-editing-announcement-builder-templates] []}

/dms-integrations

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DMS Integrations

{ms5uex6hbu wy3ws4q7sx DMS Integrations Overview (Incoming Feeds) This page lists all of the existing DMS providers Dealer Spike can integrate with to feed inventory to your website. https://help.dealerspike.com/dms-integrations/dms-integrations-overview-incoming-feeds /dms-integrations/dms-integrations-overview-incoming-feeds dms-integrations-overview-incoming-feeds [] 2022-06-17 15:08:08.345331 +0000 UTC 2025-07-09 14:58:50.394809 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 48 seconds ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5e768 0xc00bb5e780}) map[en:/dms-integrations/dms-integrations-overview-incoming-feeds] []}{w4eh7pfeyb wy3ws4q7sx Integration Details for Dealers with Lightspeed DMS When integrating your Dealer Spike website with your Lightspeed DMS to import major unit inventory, please be aware of the following: Dealer Spike needs your CMF number. If you have multiple stores w… https://help.dealerspike.com/dms-integrations/integration-details-for-dealers-with-cdk-lightspeed-dms /dms-integrations/integration-details-for-dealers-with-cdk-lightspeed-dms integration-details-for-dealers-with-cdk-lightspeed-dms [] 2023-08-02 19:36:42.826983 +0000 UTC 2025-07-09 14:56:57.879214 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 minutes ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5e7e0 0xc00bb5e7f8}) map[en:/dms-integrations/integration-details-for-dealers-with-cdk-lightspeed-dms] []}{rmljyz92s1 wy3ws4q7sx SKU Availability This page offers downloadable spreadsheets with examples of how to enter units imported from DMS applications by manufacturer. https://help.dealerspike.com/dms-integrations/sku-availability /dms-integrations/sku-availability sku-availability [_recent] 2025-01-29 14:32:59.488562 +0000 UTC 2025-04-23 16:37:13.421607 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=false) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5e840 0xc00bb5e858}) map[en:/dms-integrations/sku-availability] []}{d5jowbst54 wy3ws4q7sx Inventory Trim Matching Guide Trim matching is how units are connected to the Dealer Spike inventory database and how units get extras like descriptions, specifications, and stock photos. This page explains how trim matching works. https://help.dealerspike.com/dms-integrations/inventory-trim-matching-guide /dms-integrations/inventory-trim-matching-guide inventory-trim-matching-guide [inventory model number unit model name stock photo matching stock image trim database model code glossary image photo] 2022-01-20 17:53:26.43316 +0000 UTC 2024-11-26 16:37:30.784277 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5e8a0 0xc00bb5e8b8}) map[en:/dms-integrations/inventory-trim-matching-guide] []}{tr8pk6683a wy3ws4q7sx How to Turn off Inventory Fields from Updating Nightly Inventory Field Feeds Manager. You, the dealer, can now control whether specific inventory unit data fields in your Inventory Manager are updated during the nightly inventory feed! Until now, this co… https://help.dealerspike.com/dms-integrations/how-to-turn-off-inventory-fields-from-updating-nightly /dms-integrations/how-to-turn-off-inventory-fields-from-updating-nightly how-to-turn-off-inventory-fields-from-updating-nightly [nightly field off pricing turn update enable disable updating prices refresh] 2023-05-03 22:17:29.872094 +0000 UTC 2023-08-17 14:32:19.188136 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 9 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5e918 0xc00bb5e930}) map[en:/dms-integrations/how-to-turn-off-inventory-fields-from-updating-nightly] []}{dvv7qg92og wy3ws4q7sx DMS Integration Frequently Asked Questions Get answers to frequently asked DMS integration questions like how long integrations usually take to set up and which fields on your units will update nightly. https://help.dealerspike.com/dms-integrations/dms-integration-frequently-asked-questions /dms-integrations/dms-integration-frequently-asked-questions dms-integration-frequently-asked-questions [Incoming Feed integration] 2022-07-15 09:21:28.772103 +0000 UTC 2024-07-23 21:37:46.396149 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 11 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5e978 0xc00bb5e990}) map[en:/dms-integrations/dms-integration-frequently-asked-questions] []}{72ldv4ez5b wy3ws4q7sx Getting Started with DMS Integrations Get an overview of DMS integrations including info on the first time setup process, how and when your DMS integration will run, and how your data will match with our vehicle database. https://help.dealerspike.com/dms-integrations/getting-started-with-dms-integrations /dms-integrations/getting-started-with-dms-integrations getting-started-with-dms-integrations [incoming Feed inventory new setup DMS trim matching] 2022-07-15 09:04:13.313955 +0000 UTC 2023-11-30 16:52:11.002622 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5e9d8 0xc00bb5e9f0}) map[en:/dms-integrations/getting-started-with-dms-integrations] []}{wp71c7uwvi wy3ws4q7sx How to Prepare for your DMS Integration The DMS Integration process is a joint effort between the Production Team, the Integration Team, and the Dealer. Each party has specific responsibilities to ensure a smooth experience. What is a DMS… https://help.dealerspike.com/dms-integrations/how-to-prepare-for-your-dms-integration /dms-integrations/how-to-prepare-for-your-dms-integration how-to-prepare-for-your-dms-integration [] 2023-08-01 14:20:50.490305 +0000 UTC 2023-08-17 14:21:54.549109 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ea50 0xc00bb5ea68}) map[en:/dms-integrations/how-to-prepare-for-your-dms-integration] []}{esofypywlh wy3ws4q7sx Integration Details for Dealers with an AutoMate DMS AutoMate requires a signed Authorization form before they will send data to Dealer Spike. If you have multiple locations, a form will need to be completed and signed for each location. Your assigned… https://help.dealerspike.com/dms-integrations/integration-details-for-dealers-with-an-auto-mate-dms /dms-integrations/integration-details-for-dealers-with-an-auto-mate-dms integration-details-for-dealers-with-an-auto-mate-dms [] 2023-08-04 21:05:33.442286 +0000 UTC 2023-08-04 21:14:01.864825 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5eac8 0xc00bb5eae0}) map[en:/dms-integrations/integration-details-for-dealers-with-an-auto-mate-dms] []}{xa0djkew5o wy3ws4q7sx How to Manage your Talon DMS Integration This article walks through updating your site's invnetory with a Talon DMS integration. https://help.dealerspike.com/dms-integrations/how-to-manage-your-talon-dms-integration /dms-integrations/how-to-manage-your-talon-dms-integration how-to-manage-your-talon-dms-integration [Talon] 2022-04-15 19:51:14.569723 +0000 UTC 2023-06-27 12:24:47.014703 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5eb28 0xc00bb5eb40}) map[en:/dms-integrations/how-to-manage-your-talon-dms-integration] []}

/dealer-spike

fa-group

Dealer Spike Information

{oq7g3xib1p fy817bh53c Am I on the Right Help Center? Make sure you are looking at help content for your website. This help center: V6/V7 Websites. All help content on: https://help.dealerspike.com is for Dealer Spike customers on the older V6/V7 platfo… https://help.dealerspike.com/dealer-spike/am-i-on-the-right-help-center /dealer-spike/am-i-on-the-right-help-center am-i-on-the-right-help-center [spark v6 v7 v6/v7 wrong can't find catalogs] 2025-02-04 22:18:17.15174 +0000 UTC 2025-02-06 17:06:36.401562 +0000 UTC %!s(*render.Author=&{zx657b2yfe Patrick Mares https://www.gravatar.com/avatar/0c83d88c1d4c4317d41ee1dbd633242f?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 5 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5eb88 0xc00bb5eba0}) map[en:/dealer-spike/am-i-on-the-right-help-center] []}{gnrg8hvg7n fy817bh53c Contacting Technical Support This page will show you different ways you can get in touch with the Technical Support Department https://help.dealerspike.com/dealer-spike/contacting-technical-support /dealer-spike/contacting-technical-support contacting-technical-support [who can i reach out to web manager web representative tech support dealerspike phone] 2021-12-02 20:25:21.339682 +0000 UTC 2024-05-17 16:20:18.358298 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ebe8 0xc00bb5ec00}) map[en:/dealer-spike/contacting-technical-support] []}{lv5aspxa8y fy817bh53c Getting Started This article will walk you through all of the basics of the help center and where to go to find particular info. https://help.dealerspike.com/dealer-spike/getting-started /dealer-spike/getting-started getting-started [] 2021-12-07 00:57:58.753753 +0000 UTC 2024-04-19 17:56:39.180828 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ec60 0xc00bb5ec78}) map[en:/dealer-spike/getting-started] []}{r64vks6562 fy817bh53c Third Party Partner Program Script Guidelines Dealer Spike has implemented guidelines for third party partners who wish to add external scripts or code to dealer websites. This article will list requirements and procedures third parties must adhere to get added to Dealer Spike websites. https://help.dealerspike.com/dealer-spike/third-party-partner-program-script-guidelines /dealer-spike/third-party-partner-program-script-guidelines third-party-partner-program-script-guidelines [certified] 2023-10-31 22:58:58.315571 +0000 UTC 2023-11-02 15:53:10.529245 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ecc0 0xc00bb5ecd8}) map[en:/dealer-spike/third-party-partner-program-script-guidelines] []}{oylxo2hfle fy817bh53c Changing Your Billing Information Looking to update your payment method on file? This article will show you where to go to get your billing information updated. https://help.dealerspike.com/dealer-spike/changing-your-billing-information /dealer-spike/changing-your-billing-information changing-your-billing-information [contacting accounting] 2022-07-18 14:54:22.361726 +0000 UTC 2023-06-27 12:24:20.834108 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ed20 0xc00bb5ed38}) map[en:/dealer-spike/changing-your-billing-information] []}{pdwjn07n0z fy817bh53c Getting News and Updates about Dealer Spike This page lists all the different resources you can subscribe to to get updates about Dealer Spike news, new feature releases, tips and advice, and industry news. https://help.dealerspike.com/dealer-spike/getting-news-and-updates-about-dealer-spike /dealer-spike/getting-news-and-updates-about-dealer-spike getting-news-and-updates-about-dealer-spike [] 2022-03-28 11:42:00.350714 +0000 UTC 2023-06-27 12:24:11.641417 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ed98 0xc00bb5edb0}) map[en:/dealer-spike/getting-news-and-updates-about-dealer-spike] []}{628ujmrb7t fy817bh53c Getting in Touch with Your Account Manager Estimated Reading Time: 2 Minutes.. This article will cover how to confirm the contact details of your account manager. It is a very quick task that only requires you to be able to access the admin p… https://help.dealerspike.com/dealer-spike/getting-in-touch-with-your-account-manager /dealer-spike/getting-in-touch-with-your-account-manager getting-in-touch-with-your-account-manager [] 2021-11-16 15:45:58.737127 +0000 UTC 2023-06-27 12:24:04.248755 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ee10 0xc00bb5ee28}) map[en:/dealer-spike/getting-in-touch-with-your-account-manager] []}

/ecommerce

fa-dollar

Ecommerce

/managing-catalogs

u0pgoh5xvt

fa-server

Catalog and Product Management

{v3dft9dubp xzv24hlmc3 Hide or Show Ecommerce Product Groups and Categories Hidden Ecommerce Categories allow you to temporarily remove Product groups or categories without losing Product and Category information or reliably remove Categories from Aftermarket Catalogs. https://help.dealerspike.com/managing-catalogs/hide-an-ecommerce-category /managing-catalogs/hide-an-ecommerce-category hide-an-ecommerce-category [] 2022-09-20 21:45:05.375329 +0000 UTC 2023-10-04 18:00:18.029161 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5eea0 0xc00bb5eeb8}) map[en:/managing-catalogs/hide-an-ecommerce-category] []}{rzbukjz6b9 xzv24hlmc3 Update Image Overrides by CSV Import This guide walks through uploading custom product images to your ecommerce items. https://help.dealerspike.com/managing-catalogs/image-overrides /managing-catalogs/image-overrides image-overrides [] 2021-11-23 22:13:08.41993 +0000 UTC 2023-06-27 12:42:33.14617 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ef18 0xc00bb5ef30}) map[en:/managing-catalogs/image-overrides] []}{ad4bgwz803 xzv24hlmc3 Update Cost Overrides by CSV Import This page shows how to add cost from your distributors to your ecommerce store by downloading and filling out a template file. https://help.dealerspike.com/managing-catalogs/cost-overrides /managing-catalogs/cost-overrides cost-overrides [] 2021-11-23 22:11:54.579686 +0000 UTC 2023-06-27 12:42:29.902687 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ef90 0xc00bb5efa8}) map[en:/managing-catalogs/cost-overrides] []}{17un5708v3 xzv24hlmc3 Update Price Overrides by CSV Import This guide walks through using CSV files to upload pricing overrides for each distributor SKU (stock-keeping unit number). https://help.dealerspike.com/managing-catalogs/price-overrides-by-csv-file /managing-catalogs/price-overrides-by-csv-file price-overrides-by-csv-file [] 2021-11-23 22:00:29.399328 +0000 UTC 2023-06-27 12:42:26.66987 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f008 0xc00bb5f020}) map[en:/managing-catalogs/price-overrides-by-csv-file] []}{xe19658egk xzv24hlmc3 Update Shelf Inventory and Price by User Interface This page has information on updating your Aftermarket and Private Product inventory by uploading a CSV spreadsheet file. https://help.dealerspike.com/managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket /managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket update-shelf-inventory-by-user-interface-aftermarket [] 2021-11-23 16:24:40.789696 +0000 UTC 2023-06-27 12:42:23.387101 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f080 0xc00bb5f098}) map[en:/managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket] []}{1i9m6c7sul xzv24hlmc3 Update Categories and Category Structure by User Interface This page shows how to manually add and remove categories. https://help.dealerspike.com/managing-catalogs/categories-manage-add-delete /managing-catalogs/categories-manage-add-delete categories-manage-add-delete [] 2021-11-22 22:55:12.999621 +0000 UTC 2023-06-27 12:42:19.779312 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f0f8 0xc00bb5f110}) map[en:/managing-catalogs/categories-manage-add-delete] []}{jepc0vsfoz xzv24hlmc3 Update Categories and Category Structure by CSV Import This guide walks through updating the categories on your web store by uploading customized CSV spreadsheet files. https://help.dealerspike.com/managing-catalogs/categories-by-csv /managing-catalogs/categories-by-csv categories-by-csv [] 2021-11-23 22:37:07.738109 +0000 UTC 2023-06-27 12:42:15.877547 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f170 0xc00bb5f188}) map[en:/managing-catalogs/categories-by-csv] []}{eyw29xr4t5 xzv24hlmc3 How to Format an Ecommerce SKU for Imports This guide shows how to use Microsoft Excel to update a SKU sent from distributors to the correct format to upload to your web store. https://help.dealerspike.com/managing-catalogs/how-to-format-an-aftermarket-sku /managing-catalogs/how-to-format-an-aftermarket-sku how-to-format-an-aftermarket-sku [] 2021-11-23 22:31:37.522191 +0000 UTC 2023-06-27 12:42:12.044094 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f1e8 0xc00bb5f200}) map[en:/managing-catalogs/how-to-format-an-aftermarket-sku] []}{h1jjsldgzu xzv24hlmc3 Hosting Visuals in Media Center This page has information on Media Center, an image hosting platform that can be used to upload custom images for custom/private products. https://help.dealerspike.com/managing-catalogs/media-center /managing-catalogs/media-center media-center [] 2021-11-22 22:41:29.293374 +0000 UTC 2023-06-27 12:42:07.876911 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f260 0xc00bb5f278}) map[en:/managing-catalogs/media-center] []}{7atjzk3u7b xzv24hlmc3 Set Sales on Ecommerce Products Set Ecommerce sales by Discounting a Manufacturer or adding an optional Sale Price to individual Products. https://help.dealerspike.com/managing-catalogs/set-sales-on-ecommerce-products /managing-catalogs/set-sales-on-ecommerce-products set-sales-on-ecommerce-products [sale special clearance pss sale discount] 2023-01-12 15:33:47.560846 +0000 UTC 2023-06-27 12:40:27.628705 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f2c0 0xc00bb5f2d8}) map[en:/managing-catalogs/set-sales-on-ecommerce-products] []}{3ny15b6dve xzv24hlmc3 Update Shelf Inventory and Sale Price by CSV Import This page has information on updating your inventory by uploading a CSV spreadsheet file. https://help.dealerspike.com/managing-catalogs/update-shelf-inventory-by-csv-aftermarket /managing-catalogs/update-shelf-inventory-by-csv-aftermarket update-shelf-inventory-by-csv-aftermarket [] 2021-11-22 22:13:09.312399 +0000 UTC 2023-06-27 12:40:23.724604 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f338 0xc00bb5f350}) map[en:/managing-catalogs/update-shelf-inventory-by-csv-aftermarket] []}{8c9lfrwmvw xzv24hlmc3 Creating Ecommerce Feature Groups This guide walks through the process of featuring selected product groups on your web store's home page. https://help.dealerspike.com/managing-catalogs/how-to-feature-product-groups /managing-catalogs/how-to-feature-product-groups how-to-feature-product-groups [] 2021-11-22 21:27:55.045521 +0000 UTC 2023-06-27 12:40:14.896652 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f3b0 0xc00bb5f3c8}) map[en:/managing-catalogs/how-to-feature-product-groups] []}{dordmjl0un xzv24hlmc3 Update Price Rules & Price Overrides by User Interface This page has information on using price rules and overrides to apply custom pricing on inventory and the different methods to do so. https://help.dealerspike.com/managing-catalogs/price-rules-price-overrides /managing-catalogs/price-rules-price-overrides price-rules-price-overrides [] 2021-11-22 22:45:01.744732 +0000 UTC 2023-06-27 12:40:10.544034 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f428 0xc00bb5f440}) map[en:/managing-catalogs/price-rules-price-overrides] []}{lcemo2li7u xzv24hlmc3 Ecommerce Products, Product Groups, Categories and Catalogs Learn more about Ecommerce Products, Product Groups, Categories and Catalogs, where to find them and how to use them. https://help.dealerspike.com/managing-catalogs/products-vs-categories-examples /managing-catalogs/products-vs-categories-examples products-vs-categories-examples [] 2021-11-22 21:22:16.456404 +0000 UTC 2023-06-27 12:40:06.933099 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f4a0 0xc00bb5f4b8}) map[en:/managing-catalogs/products-vs-categories-examples] []}{2ze6daz0od xzv24hlmc3 Delete or Exclude a Product Group This page shows how to manually remove products and product groups. https://help.dealerspike.com/managing-catalogs/products-manage-add-delete /managing-catalogs/products-manage-add-delete products-manage-add-delete [] 2021-11-22 21:23:27.331756 +0000 UTC 2023-06-27 12:40:03.131107 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false duplicate API 0xc00bb5f518 0xc00bb5f530}) map[en:/managing-catalogs/products-manage-add-delete] []}{65lr7qsnfz xzv24hlmc3 Update Product Group Category Mapping by User Interface This page shows how to update the category for a product using the regular user interface on your ecommerce web store. https://help.dealerspike.com/managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard /managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard how-to-change-the-category-of-a-listed-product-from-the-dashboard [] 2021-11-22 22:57:09.493205 +0000 UTC 2023-06-27 12:39:59.505361 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f590 0xc00bb5f5a8}) map[en:/managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard] []}{k4wxy3kd54 xzv24hlmc3 Update Product Group Category Mapping by CSV Import Product Mapping imports update the Category mapped to Aftermarket and Private Catalog Product Group listings. This allows listing, webstore reorganization and delisting Product Groups. https://help.dealerspike.com/managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories /managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories how-do-i-set-or-update-ecommerce-product-group-categories [Category Mapping List Products Map Product Groups Why aren't my Ecommerce Products Missing Ecommerce Products Product Group to Category] 2022-09-13 13:44:46.643367 +0000 UTC 2023-06-27 12:39:55.413971 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f5f0 0xc00bb5f608}) map[en:/managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories] []}

/aftermarket-catalog-and-product-management

xzv24hlmc3

fa-medkit

Aftermarket Catalog and Product Management

{mtmv1pg7cc oqoxey91q7 Automatic Category Management This article details the rules governing automatic management of Aftermarket Categories. https://help.dealerspike.com/aftermarket-catalog-and-product-management/automatic-category-management /aftermarket-catalog-and-product-management/automatic-category-management automatic-category-management [randomly where missing moved lost came] 2022-10-10 20:57:55.258379 +0000 UTC 2023-06-27 12:38:44.427796 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f650 0xc00bb5f668}) map[en:/aftermarket-catalog-and-product-management/automatic-category-management] []}{xkiibqiqd5 oqoxey91q7 Catalog Availability - Ecommerce Aftermarket This article has information on the available distributor catalogs that can be added to your web store. https://help.dealerspike.com/aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream /aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream catalog-availablility-ecommerce-and-partstream [DS_exclusive] 2021-11-22 23:23:59.332725 +0000 UTC 2023-06-27 12:38:40.119074 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f6b0 0xc00bb5f6c8}) map[en:/aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream] []}

/oem-catalog-and-product-management

xzv24hlmc3

fa-wrench

OEM Catalog and Product Management

{74oh57xuam uq18eoijss Update Ecommerce OEM Prices by Price File Import This guide shows how to manage and upload a file containing custom prices for the OEM parts on your Dealerspike website. https://help.dealerspike.com/oem-catalog-and-product-management/import-ecommerce-oem-price-files /oem-catalog-and-product-management/import-ecommerce-oem-price-files import-ecommerce-oem-price-files [DS_exclusive] 2022-06-10 19:18:25.963242 +0000 UTC 2023-06-27 12:38:35.329267 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f728 0xc00bb5f740}) map[en:/oem-catalog-and-product-management/import-ecommerce-oem-price-files] []}{jkqi48kvfc uq18eoijss OEM Information This article has information on managing OEM replacement parts. https://help.dealerspike.com/oem-catalog-and-product-management/oem /oem-catalog-and-product-management/oem oem [] 2021-11-22 16:16:25.969917 +0000 UTC 2023-06-27 12:38:29.863765 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f7a0 0xc00bb5f7b8}) map[en:/oem-catalog-and-product-management/oem] []}{i9tl8v4ja5 uq18eoijss StreamsAdmin / OEM Replacement Catalog This article shows how to use the StreamsAdmin/Parts Manager page to manage parts inside the ecommerce platform. https://help.dealerspike.com/oem-catalog-and-product-management/streams-admin-oem-replacement-catalog /oem-catalog-and-product-management/streams-admin-oem-replacement-catalog streams-admin-oem-replacement-catalog [OnetoMany] 2021-11-22 16:22:03.585828 +0000 UTC 2023-06-27 12:38:24.957385 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f800 0xc00bb5f818}) map[en:/oem-catalog-and-product-management/streams-admin-oem-replacement-catalog] []}{wd0wu3r7o9 uq18eoijss Catalog Availablility- Partstream OEM This page shows all of the catalogs available through PartStream. https://help.dealerspike.com/oem-catalog-and-product-management/catalog-availablility-partstream /oem-catalog-and-product-management/catalog-availablility-partstream catalog-availablility-partstream [DS_exclusive] 2021-11-29 20:38:25.808612 +0000 UTC 2023-06-27 12:38:20.983966 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f860 0xc00bb5f878}) map[en:/oem-catalog-and-product-management/catalog-availablility-partstream] []}

/adding-private-custom-catalog-data

xzv24hlmc3

fa-book

Private Catalog and Product Management

{vseqzm2dxo xt6skbuxw7 Examples of Product Data and Attributes This page has examples of product data from a CSV file along with live examples from a demonstration site of how the products will look. https://help.dealerspike.com/adding-private-custom-catalog-data/examples-of-product-data-and-attributes /adding-private-custom-catalog-data/examples-of-product-data-and-attributes examples-of-product-data-and-attributes [DS_exclusive] 2021-12-08 15:39:29.568811 +0000 UTC 2024-04-19 18:08:31.343918 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f8c0 0xc00bb5f8d8}) map[en:/adding-private-custom-catalog-data/examples-of-product-data-and-attributes] []}{9f96brf8y5 xt6skbuxw7 Update Private Catalog Products and Product Groups by User Interface Add and edit Private Catalog Products and Product Groups. Set basic information and fitment. Update sale prices and inventory levels. https://help.dealerspike.com/adding-private-custom-catalog-data/create-products-by-using-the-user-interface /adding-private-custom-catalog-data/create-products-by-using-the-user-interface create-products-by-using-the-user-interface [] 2021-11-22 22:50:00.733387 +0000 UTC 2024-04-19 18:02:36.193012 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false confirming status of: This designation will follow the product to eBay so that it is properly marked on the marketplace. API 0xc00bb5f938 0xc00bb5f950}) map[en:/adding-private-custom-catalog-data/create-products-by-using-the-user-interface] []}{xxh18ir8ax xt6skbuxw7 Update Private Catalog Products and Product Groups by CSV Import How to download a template CSV file, customize it with data, and upload it to import Private Catalog Products into your Ecommerce webstore. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-import-products-1 /adding-private-custom-catalog-data/private-catalog-import-products-1 private-catalog-import-products-1 [Product import product group import ecommerce item import Private Catalog] 2021-11-24 21:29:05.377295 +0000 UTC 2023-07-03 21:50:57.599368 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f998 0xc00bb5f9b0}) map[en:/adding-private-custom-catalog-data/private-catalog-import-products-1] []}{srrwmz9fk3 xt6skbuxw7 What Should I Know Before Starting a Private Catalog? What core concepts should I know before building a custom Private Catalog for ecommerce? https://help.dealerspike.com/adding-private-custom-catalog-data/core-concepts /adding-private-custom-catalog-data/core-concepts core-concepts [Custom Catalog Private Catalog core concepts Get Started with Private Ecommerce Catalogs] 2021-11-22 23:18:56.103958 +0000 UTC 2023-06-27 12:38:09.533258 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5f9f8 0xc00bb5fa10}) map[en:/adding-private-custom-catalog-data/core-concepts] []}{1pn6zgtggi xt6skbuxw7 Update Fitment by User Interface This guide shows how to add fitment through the regular user interface in the ecommerce platform. https://help.dealerspike.com/adding-private-custom-catalog-data/add-fitment-by-user-interface /adding-private-custom-catalog-data/add-fitment-by-user-interface add-fitment-by-user-interface [Private Catalog] 2021-11-22 21:13:42.334416 +0000 UTC 2023-06-27 12:38:02.744806 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5fa58 0xc00bb5fa70}) map[en:/adding-private-custom-catalog-data/add-fitment-by-user-interface] []}{3ol01exygc xt6skbuxw7 Export Ecommerce Products and Product Groups to CSV This guide shows how to export private catalog product data to a CSV file that can be opened in a spreadsheet editor like Microsoft Excel or imported into another system. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-export-products /adding-private-custom-catalog-data/private-catalog-export-products private-catalog-export-products [Private Catalog] 2021-11-23 22:19:10.011381 +0000 UTC 2023-06-27 12:37:58.235271 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5fae8 0xc00bb5fb00}) map[en:/adding-private-custom-catalog-data/private-catalog-export-products] []}{03m9jdu49i xt6skbuxw7 Update Fitment by CSV Import This guide walks through how to add fitment by uploading a CSV spreadsheet file. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-import-fitment /adding-private-custom-catalog-data/private-catalog-import-fitment private-catalog-import-fitment [Private Catalog] 2021-11-23 22:22:23.973021 +0000 UTC 2023-06-27 12:37:53.411608 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5fba8 0xc00bb5fbc0}) map[en:/adding-private-custom-catalog-data/private-catalog-import-fitment] []}{bel7arjxmp xt6skbuxw7 How do I Create and Publish Private/Custom Catalogs? This article lists recommended options for: getting Private Catalog data into the backend, managing pricing, fitments, and inventory, and listing Private Catalog data to the Webstore. https://help.dealerspike.com/adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend /adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend getting-your-private-catalog-data-into-the-backend [Private Catalog] 2021-11-22 17:16:20.90566 +0000 UTC 2023-06-27 12:37:48.686813 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false lacks links to mapping. update in two sets of proceefures, not both import and manhual in one track. API 0xc00bb5fc08 0xc00bb5fc20}) map[en:/adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend] []}{78zz9wh5n6 xt6skbuxw7 Delete Products This guide walks through how to delete private/custom products from your web store. https://help.dealerspike.com/adding-private-custom-catalog-data/deleting-your-private-catalog-data /adding-private-custom-catalog-data/deleting-your-private-catalog-data deleting-your-private-catalog-data [] 2021-11-22 21:19:28.386141 +0000 UTC 2023-06-27 12:37:19.889199 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5fc80 0xc00bb5fc98}) map[en:/adding-private-custom-catalog-data/deleting-your-private-catalog-data] []}

/order-management

u0pgoh5xvt

fa-inbox

Ecommerce Checkout Process and Orders

{2qacao8b92 hc8frri8lp How to Charge Shipping This guide shows how to set up shipping tiers with costs so customers are charged appropriately for orders to be sent to them. https://help.dealerspike.com/order-management/how-to-charge-shipping /order-management/how-to-charge-shipping how-to-charge-shipping [] 2021-11-23 16:04:13.516741 +0000 UTC 2024-04-25 19:40:56.967333 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5fcf8 0xc00bb5fd10}) map[en:/order-management/how-to-charge-shipping] []}{1d4sjp5vin hc8frri8lp Configure In-Store Pickup In-Store Pickup offers functionality to make In-Store Pickup frictionless for dealers and customers. https://help.dealerspike.com/order-management/configure-in-store-pickup /order-management/configure-in-store-pickup configure-in-store-pickup [pick up in store in store pickup pickup in store bopis pickup location pick up location buy online pick up in store _recent] 2023-10-03 15:39:43.870629 +0000 UTC 2023-11-30 16:31:57.597283 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5fd58 0xc00bb5fd70}) map[en:/order-management/configure-in-store-pickup] []}{9tzrchcl3c hc8frri8lp Orders Overview This guide has basic information for understanding and managing orders placed through your web store. https://help.dealerspike.com/order-management/orders-overview /order-management/orders-overview orders-overview [purchase Order Cancelled] 2021-11-22 22:21:12.857206 +0000 UTC 2023-10-04 18:37:03.552679 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5fdb8 0xc00bb5fdd0}) map[en:/order-management/orders-overview] []}{ksniy6wyq5 hc8frri8lp Configure Shipping Dealers should complete prior items in the Ecommerce Setup Checklist and Troubleshooting article before configuring an Ecommerce delivery option. Ecommerce offers two delivery options: Shipping and P… https://help.dealerspike.com/order-management/configure-shipping /order-management/configure-shipping configure-shipping [] 2023-10-03 14:59:35.847262 +0000 UTC 2023-10-03 16:01:41.383548 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5fe30 0xc00bb5fe48}) map[en:/order-management/configure-shipping] []}{n2e895v2yy hc8frri8lp EasyPost - Feature Summary and Set-up This article shows the ins and outs of EasyPost, a third party integration that can be added to your web store to help with shipping and fulfillment. https://help.dealerspike.com/order-management/easy-post-feature-summary-and-set-up /order-management/easy-post-feature-summary-and-set-up easy-post-feature-summary-and-set-up [] 2021-11-23 15:42:32.719712 +0000 UTC 2023-10-03 15:56:20.463201 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5fea8 0xc00bb5fec0}) map[en:/order-management/easy-post-feature-summary-and-set-up] []}{y6du0qksl3 hc8frri8lp How to Configure Paypal for Checkout This article shows how to set up Paypal as a payment processor for your webstore. https://help.dealerspike.com/order-management/how-to-configure-paypal-for-checkout /order-management/how-to-configure-paypal-for-checkout how-to-configure-paypal-for-checkout [] 2021-11-22 23:10:28.881952 +0000 UTC 2023-06-27 12:50:07.291212 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00bb5ff20 0xc00bb5ff38}) map[en:/order-management/how-to-configure-paypal-for-checkout] []}{ljttu0qtgs hc8frri8lp How to configure Authorize.net for checkout This article shows how to set up authorize.net as a payment processor for your web store. https://help.dealerspike.com/order-management/how-to-configure-authorize-net-for-checkout /order-management/how-to-configure-authorize-net-for-checkout how-to-configure-authorize-net-for-checkout [] 2021-11-22 23:17:12.496104 +0000 UTC 2023-06-27 12:50:03.32241 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c0a8 0xc00232c0c0}) map[en:/order-management/how-to-configure-authorize-net-for-checkout] []}{5w856ki1q7 hc8frri8lp How to configure Stripe for checkout This article show how to set up Stripe as a payment processor for your web store. https://help.dealerspike.com/order-management/how-to-configure-stripe-for-checkout /order-management/how-to-configure-stripe-for-checkout how-to-configure-stripe-for-checkout [] 2021-11-22 23:15:14.282094 +0000 UTC 2023-06-27 12:49:57.477258 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c150 0xc00232c168}) map[en:/order-management/how-to-configure-stripe-for-checkout] []}{ya4mcl2oc1 hc8frri8lp Lightspeed Web Orders Module This article has information related to the third party CDK Lightspeed integration that sends order data to Lightspeed. https://help.dealerspike.com/order-management/lightspeed-web-orders-module /order-management/lightspeed-web-orders-module lightspeed-web-orders-module [] 2021-11-23 15:51:32.750167 +0000 UTC 2023-06-27 12:49:53.766884 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c1e0 0xc00232c1f8}) map[en:/order-management/lightspeed-web-orders-module] []}{auo02iug2e hc8frri8lp Order Automation This page shows how to set up automation for orders to simplify fulfillment for high-volume stores. https://help.dealerspike.com/order-management/order-automation /order-management/order-automation order-automation [] 2021-11-22 22:28:09.258618 +0000 UTC 2023-06-27 12:49:49.693175 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c258 0xc00232c270}) map[en:/order-management/order-automation] []}{xmstial9qh hc8frri8lp How to Buy Postage This guide walks through the process of calculating and purchasing postage for an order using EasyPost and printing out the shipping label for the shipment. https://help.dealerspike.com/order-management/how-to-buy-postage /order-management/how-to-buy-postage how-to-buy-postage [] 2021-11-22 16:09:17.967065 +0000 UTC 2023-06-27 12:49:35.944311 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c2d0 0xc00232c2e8}) map[en:/order-management/how-to-buy-postage] []}{jkvn5f3iyv hc8frri8lp Create Coupon Codes This article has information on creating coupon codes that apply discounts to products in your web store. https://help.dealerspike.com/order-management/create-coupon-codes /order-management/create-coupon-codes create-coupon-codes [] 2021-11-23 15:37:27.472513 +0000 UTC 2023-06-27 12:49:24.451301 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{true article is a stub API 0xc00232c348 0xc00232c360}) map[en:/order-management/create-coupon-codes] []}

/getting-started-with-ecommerce

u0pgoh5xvt

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Getting Started with Ecommerce

{zft59j0q4p bwi3pgvryn Ecommerce Terms and Functions Reference to each part of Ecommerce functionality and links to available documentation. https://help.dealerspike.com/getting-started-with-ecommerce/ecommerc-terms-and-functions /getting-started-with-ecommerce/ecommerc-terms-and-functions ecommerc-terms-and-functions [] 2022-04-21 16:10:58.943029 +0000 UTC 2025-07-09 14:59:15.170087 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 23 seconds ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c3c0 0xc00232c3d8}) map[en:/getting-started-with-ecommerce/ecommerc-terms-and-functions] []}{6a3esz8twl bwi3pgvryn FAQs This article has frequently asked questions from customers with their responses. It's a good idea to check here if you're having an issue to see if there's already a solution or answer listed. https://help.dealerspike.com/getting-started-with-ecommerce/pss-faqs-light-speed-faqs /getting-started-with-ecommerce/pss-faqs-light-speed-faqs pss-faqs-light-speed-faqs [DS_exclusive] 2021-11-23 15:58:56.581364 +0000 UTC 2024-04-19 18:10:42.00703 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c420 0xc00232c438}) map[en:/getting-started-with-ecommerce/pss-faqs-light-speed-faqs] []}{pwh11oiqv7 bwi3pgvryn What is the New Webstore Landing Page for Ecommerce? The New Ecommerce Landing Page invites shoppers to discover categories and brands to shop as soon as they land on a dealer's webstore. https://help.dealerspike.com/getting-started-with-ecommerce/what-is-the-new-webstore-landing-page-for-ecommerce /getting-started-with-ecommerce/what-is-the-new-webstore-landing-page-for-ecommerce what-is-the-new-webstore-landing-page-for-ecommerce [] 2024-02-16 22:11:57.938136 +0000 UTC 2024-03-18 14:30:54.364421 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c498 0xc00232c4b0}) map[en:/getting-started-with-ecommerce/what-is-the-new-webstore-landing-page-for-ecommerce] []}{2pyg8aj5rg bwi3pgvryn Ecommerce Setup Checklist and Troubleshooting Resolve issues with your Ecommerce configuration with these tips. If you do not see your issue here please reach out to technical support. https://help.dealerspike.com/getting-started-with-ecommerce/ecommerce-setup-checklist-and-troubleshooting /getting-started-with-ecommerce/ecommerce-setup-checklist-and-troubleshooting ecommerce-setup-checklist-and-troubleshooting [Troubleshoot Ecommerce Ecommerce Broken Can't Check Out Checkout brokent missing catalogs can't find catalogs catalog missing product missing product group missing can't find product can't find catalog] 2023-10-03 15:42:28.973298 +0000 UTC 2023-11-16 14:49:30.523794 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c4f8 0xc00232c510}) map[en:/getting-started-with-ecommerce/ecommerce-setup-checklist-and-troubleshooting] []}{mr1a9ckd6a bwi3pgvryn Webstore Settings This article shows how to input the basic settings for your web store. https://help.dealerspike.com/getting-started-with-ecommerce/webstore-settings /getting-started-with-ecommerce/webstore-settings webstore-settings [] 2021-11-23 15:47:33.51566 +0000 UTC 2023-08-31 20:07:19.013792 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c570 0xc00232c588}) map[en:/getting-started-with-ecommerce/webstore-settings] []}{ns1sv9sf4b bwi3pgvryn Configure Inventory Rules This article shows how to configure the rules governing automation and aggregation of your inventory. https://help.dealerspike.com/getting-started-with-ecommerce/configure-inventory-rules /getting-started-with-ecommerce/configure-inventory-rules configure-inventory-rules [Aftermarket Inventory Rules] 2021-11-23 15:34:09.857094 +0000 UTC 2023-06-27 12:48:54.296232 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c5d0 0xc00232c5e8}) map[en:/getting-started-with-ecommerce/configure-inventory-rules] []}{zq5fwhpr8w bwi3pgvryn General Account Settings This page has information for setting up an account for the user who will be managing the ecommerce store. https://help.dealerspike.com/getting-started-with-ecommerce/general-account-settings /getting-started-with-ecommerce/general-account-settings general-account-settings [] 2021-11-23 15:38:39.721771 +0000 UTC 2023-06-27 12:48:50.689902 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c648 0xc00232c660}) map[en:/getting-started-with-ecommerce/general-account-settings] []}{1bjeftdth0 bwi3pgvryn Accessing Ecommerce This article will walk you through the process of signing in to the ecommerce platform for the first time. https://help.dealerspike.com/getting-started-with-ecommerce/accessing-ecommerce /getting-started-with-ecommerce/accessing-ecommerce accessing-ecommerce [DS_exclusive] 2022-02-18 15:49:22.919632 +0000 UTC 2023-06-27 12:48:42.540599 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c6a8 0xc00232c6c0}) map[en:/getting-started-with-ecommerce/accessing-ecommerce] []}{tnztjywt3u bwi3pgvryn File Center Import and Export Hub This page walks through the basics of the File Center tab where you can upload and export CSV spreadsheet files to manipulate the inventory, products, categories, and prices in your web store. https://help.dealerspike.com/getting-started-with-ecommerce/file-center /getting-started-with-ecommerce/file-center file-center [] 2021-11-22 22:40:11.931636 +0000 UTC 2023-06-27 12:48:38.558505 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c738 0xc00232c750}) map[en:/getting-started-with-ecommerce/file-center] []}

/other-integrations

u0pgoh5xvt

fa-link

Other Integrations

/cdk-lightspeed

5kjhjd1n67

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CDK Lightspeed

{p8on2qiglx 2fn6o8je4d Integrate Lightspeed with Ecommerce The Lightspeed 3rd Party Integration allows Ecommerce and Lightspeed to sync Pricing, Inventory, and Orders information. https://help.dealerspike.com/cdk-lightspeed/lightspeed-3-rd-party-3-pa /cdk-lightspeed/lightspeed-3-rd-party-3-pa lightspeed-3-rd-party-3-pa [3pa web orders module lightspeed ecommerce integration pss integration] 2021-11-22 22:36:52.704535 +0000 UTC 2025-07-09 14:58:16.761065 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 minute ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c7b0 0xc00232c7c8}) map[en:/cdk-lightspeed/lightspeed-3-rd-party-3-pa] []}

/lizzy-dms-ecommerce-integration

5kjhjd1n67

Lizzy DMS Ecommerce Integration

{netips7jjp zrvfk56ptq Integrate Lizzy DMS with Ecommerce The Lizzy DMS Ecommerce integration allows Ecommerce to pull in inventory and pricing information on a nightly basis and push Ecommerce orders to Lizzy. https://help.dealerspike.com/lizzy-dms-ecommerce-integration/lizzy-dms-ecommerce-integration /lizzy-dms-ecommerce-integration/lizzy-dms-ecommerce-integration lizzy-dms-ecommerce-integration [] 2023-08-31 21:45:08.609299 +0000 UTC 2023-10-04 18:34:54.193405 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c828 0xc00232c840}) map[en:/lizzy-dms-ecommerce-integration/lizzy-dms-ecommerce-integration] []}

/email

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Email Administration

{5f3fkexlbj bx6i7ud9hv Dealer Spike Email Our hosted email service, Dealer Spike Email, is a great option for sending emails using your website domain. Please reach out to your Web Manager if you would like to learn more about getting Dealer… https://help.dealerspike.com/email/dealer-spike-email /email/dealer-spike-email dealer-spike-email [] 2025-02-12 15:40:55.27646 +0000 UTC 2025-02-12 21:28:12.231227 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c8a0 0xc00232c8b8}) map[en:/email/dealer-spike-email] []}

/inventory

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Inventory

{vg7c2rmq4x ojo0exsk94 Enhance Digital Retailing with Payment Genie Payment Genie provides customers with convenient monthly payment estimates on sales item and search pages. https://help.dealerspike.com/inventory/enhance-digital-retailing-with-payment-genie /inventory/enhance-digital-retailing-with-payment-genie enhance-digital-retailing-with-payment-genie [payment genie shop by payment monthly payment credit score digital retailing credit check] 2022-05-23 11:58:50.722818 +0000 UTC 2024-03-15 15:55:49.129583 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c900 0xc00232c918}) map[en:/inventory/enhance-digital-retailing-with-payment-genie] []}{t0ta3c1e4c ojo0exsk94 How to Add a Sale Price to Inventory Listings While sales or discounts can be exciting for customers due to the savings, adding sale prices and inventory listings can provide benefit to you as a dealer too. Sale prices not only attract customers… https://help.dealerspike.com/inventory/how-to-add-a-sale-price-to-inventory-listings /inventory/how-to-add-a-sale-price-to-inventory-listings how-to-add-a-sale-price-to-inventory-listings [] 2023-10-02 23:26:46.930651 +0000 UTC 2023-10-17 16:08:13.340237 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c978 0xc00232c990}) map[en:/inventory/how-to-add-a-sale-price-to-inventory-listings] []}{50x65fiq6l ojo0exsk94 Dealerpic360 User Guide DealerPic360 lets dealers share full 360-degree walk-arounds with customers. It lets customers on their PC or mobile device see an Inventory unit as if they were the dealer lot. https://help.dealerspike.com/inventory/dealerpic-360-user-guide /inventory/dealerpic-360-user-guide dealerpic-360-user-guide [walkaround spins 360] 2023-09-18 14:48:24.356831 +0000 UTC 2023-10-03 00:28:48.511596 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232c9d8 0xc00232c9f0}) map[en:/inventory/dealerpic-360-user-guide] []}{0v2jnjgmab ojo0exsk94 Add and Remove Inventory Units Estimated Reading Time: 5 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inven… https://help.dealerspike.com/inventory/adding-units-to-your-inventory /inventory/adding-units-to-your-inventory adding-units-to-your-inventory [] 2021-11-16 16:14:44.955901 +0000 UTC 2023-09-15 20:11:16.724143 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232ca50 0xc00232ca68}) map[en:/inventory/adding-units-to-your-inventory] []}{8ygp5lnfsk ojo0exsk94 How to Troubleshoot Duplicate Inventory Units on your Dealer Spike Website If you notice units showing up twice on your Dealer Spike website, it's likely due to one of two common causes and you can fix it quickly and easily without contacting Dealer Spike! Common Cause #1:… https://help.dealerspike.com/inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units /inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units how-to-troubleshoot-duplicate-major-unit-inventory-units [duplicate unit duplicate unit duplicates automaintain] 2022-09-07 21:08:59.525399 +0000 UTC 2023-09-13 14:53:51.455934 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cab0 0xc00232cac8}) map[en:/inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units] []}{3biqj2mny3 ojo0exsk94 Managing Stock Photos on Inventory Units This article will show you how to make sure your unit is connected to the database and how to switch between and add multiple stock photos to a unit. https://help.dealerspike.com/inventory/adding-stock-photos-to-inventory-units /inventory/adding-stock-photos-to-inventory-units adding-stock-photos-to-inventory-units [photo image picture] 2021-12-07 08:38:19.020821 +0000 UTC 2023-08-01 17:59:29.175175 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cb10 0xc00232cb28}) map[en:/inventory/adding-stock-photos-to-inventory-units] []}{dcnwwte84i ojo0exsk94 About The Vehicle Detail Page This article explains each part of the vehicle detail page or inventory detail page, along with what can be edited for each section. https://help.dealerspike.com/inventory/the-vehicle-detail-page /inventory/the-vehicle-detail-page the-vehicle-detail-page [pricing] 2022-04-21 22:03:46.616855 +0000 UTC 2023-06-27 12:33:15.338464 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cb70 0xc00232cb88}) map[en:/inventory/the-vehicle-detail-page] []}{qbucd7euoh ojo0exsk94 Protecting Manual Changes to your Major Inventory Units Protecting Manual Changes to your Inventory Units. The Dealer Spike platform allows you, the dealer, to make changes to your inventory units within the Inventory Manager of your website. The most com… https://help.dealerspike.com/inventory/protecting-manual-changes-to-your-major-inventory-units /inventory/protecting-manual-changes-to-your-major-inventory-units protecting-manual-changes-to-your-major-inventory-units [overwrite overwriting manual change changes inventory manager auto-maintain change nightly feed picture unit missing website issues issues] 2022-08-16 22:48:24.880219 +0000 UTC 2023-06-27 12:33:10.653153 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cbd0 0xc00232cbe8}) map[en:/inventory/protecting-manual-changes-to-your-major-inventory-units] []}{hax63jyqdi ojo0exsk94 Clearance, Consignment, and Custom Inventory Additional clearance, consignment, and custom inventory list pages can be added to any Dealer Spike site for free on request. This article will show you how they work and how to assign inventory to them. https://help.dealerspike.com/inventory/clearance-consignment-and-custom-inventory /inventory/clearance-consignment-and-custom-inventory clearance-consignment-and-custom-inventory [_recent] 2022-12-27 14:38:38.966059 +0000 UTC 2023-06-27 12:33:06.147362 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cc30 0xc00232cc48}) map[en:/inventory/clearance-consignment-and-custom-inventory] []}{ke0k64cw5l ojo0exsk94 Adding Youtube Videos to Inventory Units Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inve… https://help.dealerspike.com/inventory/adding-youtube-videos-to-inventory-units /inventory/adding-youtube-videos-to-inventory-units adding-youtube-videos-to-inventory-units [_Leads] 2021-10-01 17:13:38.392299 +0000 UTC 2023-06-27 12:33:01.930105 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cc90 0xc00232cca8}) map[en:/inventory/adding-youtube-videos-to-inventory-units] []}{20bt57ytdh ojo0exsk94 What to Do If Your Inventory Isn't Updating This article will show you some basic troubleshooting steps and considerations to keep in mind if you find your inventory changes aren't showing up on the front end of your website. https://help.dealerspike.com/inventory/what-to-do-if-your-inventory-isn-t-updating /inventory/what-to-do-if-your-inventory-isn-t-updating what-to-do-if-your-inventory-isn-t-updating [inventory update missing units Feed inventory manager changes updated overwrite] 2021-12-02 20:21:01.533592 +0000 UTC 2023-06-27 12:32:57.814355 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232ccf0 0xc00232cd08}) map[en:/inventory/what-to-do-if-your-inventory-isn-t-updating] []}{zez7nmr2ep ojo0exsk94 Tips on Troubleshooting VIN Issues The Dealer Spike platform prevents the same stock number from being entered for different units onto the same website, but this validation feature does not work for VINs. If you are experiencing issu… https://help.dealerspike.com/inventory/tips-on-troubleshooting-vin-issues /inventory/tips-on-troubleshooting-vin-issues tips-on-troubleshooting-vin-issues [] 2023-03-31 15:41:36.825251 +0000 UTC 2023-06-27 12:32:52.794737 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cd68 0xc00232cd80}) map[en:/inventory/tips-on-troubleshooting-vin-issues] []}{xb4dc1juvb ojo0exsk94 Changing Inventory Prices This article explains what each of the price fields on the inventory pages do and shows how they affect the price display on the front end of the site. https://help.dealerspike.com/inventory/managing-price-fields-on-the-inventory-pages /inventory/managing-price-fields-on-the-inventory-pages managing-price-fields-on-the-inventory-pages [] 2021-12-17 07:43:42.642909 +0000 UTC 2023-06-27 12:32:48.194748 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cde0 0xc00232cdf8}) map[en:/inventory/managing-price-fields-on-the-inventory-pages] []}{dpt5ahyxpq ojo0exsk94 Sold Inventory Units Still Showing on Website Having sold inventory units continue to show up on your website can be extremely frustrating.. Why does this happen?. How can I fix it?. Read on to find out... Not every DMS has the functionality to… https://help.dealerspike.com/inventory/sold-units-still-showing-on-website /inventory/sold-units-still-showing-on-website sold-units-still-showing-on-website [sold units remove sell sold units sold inventory updating inventory display displaying] 2023-01-24 23:18:15.339031 +0000 UTC 2023-06-27 12:31:07.370187 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232ce40 0xc00232ce58}) map[en:/inventory/sold-units-still-showing-on-website] []}{ou8ifgl275 ojo0exsk94 Managing Rental Inventory This page will show you how to manage rental units. https://help.dealerspike.com/inventory/managing-rental-inventory /inventory/managing-rental-inventory managing-rental-inventory [] 2021-12-07 04:56:39.046354 +0000 UTC 2023-06-27 12:30:24.46978 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232ceb8 0xc00232ced0}) map[en:/inventory/managing-rental-inventory] []}{7ci2c8t5s0 ojo0exsk94 Exporting / Printing Out Your Inventory Estimated Reading Time: 2 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inven… https://help.dealerspike.com/inventory/exporting-printing-out-your-inventory /inventory/exporting-printing-out-your-inventory exporting-printing-out-your-inventory [] 2021-11-16 16:14:16.028631 +0000 UTC 2023-06-27 12:30:15.342413 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cf30 0xc00232cf48}) map[en:/inventory/exporting-printing-out-your-inventory] []}{00a7hzs9ev ojo0exsk94 Adding Overlay Text to Inventory Units Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inve… https://help.dealerspike.com/inventory/adding-overlay-text-to-inventory-units /inventory/adding-overlay-text-to-inventory-units adding-overlay-text-to-inventory-units [] 2021-10-01 15:18:23.867101 +0000 UTC 2023-06-27 12:30:10.401529 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232cfa8 0xc00232cfc0}) map[en:/inventory/adding-overlay-text-to-inventory-units] []}{4n36cnsw54 ojo0exsk94 Managing Featured Inventory Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any.. Managing Featured Inventory. Featured Inventory is a great tool to highlight units that dealers may want t… https://help.dealerspike.com/inventory/managing-featured-inventory /inventory/managing-featured-inventory managing-featured-inventory [featured1] 2021-09-28 21:17:05.700639 +0000 UTC 2023-06-27 12:30:05.798643 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d008 0xc00232d020}) map[en:/inventory/managing-featured-inventory] []}{qz8bh8g3rn ojo0exsk94 Managing Multi-Location and Multi-Site Inventory This article will show off the differences between multi-location and multi-site inventory and how to manage your inventory from either perspective. https://help.dealerspike.com/inventory/managing-multi-location-and-multi-site-inventory /inventory/managing-multi-location-and-multi-site-inventory managing-multi-location-and-multi-site-inventory [] 2021-12-07 18:19:30.806802 +0000 UTC 2023-06-27 12:30:01.463732 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d080 0xc00232d098}) map[en:/inventory/managing-multi-location-and-multi-site-inventory] []}{hk71jfgtzt ojo0exsk94 Managing Inventory Display Order Display Order is a feature that lets you override the default sorting behavior on your inventory pages with custom ordering. This page will show you how to control display order and explain how it works. https://help.dealerspike.com/inventory/managing-inventory-display-order /inventory/managing-inventory-display-order managing-inventory-display-order [] 2021-12-10 02:59:13.483196 +0000 UTC 2023-06-27 12:29:51.987295 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d0f8 0xc00232d110}) map[en:/inventory/managing-inventory-display-order] []}{qekdm7fdbm ojo0exsk94 Recently Viewed Inventory This page shows off and explains the Recently Viewed Inventory widget that can be added to inventory detail (VDP) pages. https://help.dealerspike.com/inventory/recently-viewed-inventory /inventory/recently-viewed-inventory recently-viewed-inventory [] 2022-06-07 13:55:27.524571 +0000 UTC 2023-06-27 12:29:46.172732 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d170 0xc00232d188}) map[en:/inventory/recently-viewed-inventory] []}{ffnxt7zhl6 ojo0exsk94 Adding Units that Aren't in the Vehicle Database This article will show you how to add units that haven't been added to Dealer Spike's inventory database yet, like pre-order units where the full stats sheets haven't been released. https://help.dealerspike.com/inventory/adding-units-from-outside-the-vehicle-database /inventory/adding-units-from-outside-the-vehicle-database adding-units-from-outside-the-vehicle-database [preorder pre-order 2023 2024 2025 2026 2027] 2021-11-16 15:17:24.634149 +0000 UTC 2023-06-27 12:29:25.105903 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d1d0 0xc00232d1e8}) map[en:/inventory/adding-units-from-outside-the-vehicle-database] []}{pcgcos9a29 ojo0exsk94 How to Edit/Update Inventory Units in the Inventory Manager This article walks through the process to add new inventory units through the DS Admin Panel. https://help.dealerspike.com/inventory/how-to-edit-inventory-units-in-the-inventory-manager /inventory/how-to-edit-inventory-units-in-the-inventory-manager how-to-edit-inventory-units-in-the-inventory-manager [pricing] 2022-10-05 22:10:32.423632 +0000 UTC 2023-06-27 12:29:20.392221 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d230 0xc00232d248}) map[en:/inventory/how-to-edit-inventory-units-in-the-inventory-manager] []}

/leads

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Leads

{tbcd24unj4 5vjxnhke33 Tips for Managing Leads to Increase Sales Online sales leads are one of the most valuable things you can receive from your web presence. Leads enable the quality customer contacts that drive sales, enabling customers to schedule demos, request quotes, or ask for more information. This article will run down how leads work in Spark, tips for getting more high quality leads, and how to maximize your chances of converting leads into sales. https://help.dealerspike.com/leads/tips-for-managing-leads-to-increase-sales /leads/tips-for-managing-leads-to-increase-sales tips-for-managing-leads-to-increase-sales [_recent] 2024-09-03 15:08:30.964169 +0000 UTC 2024-09-03 15:16:21.4475 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 10 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d290 0xc00232d2a8}) map[en:/leads/tips-for-managing-leads-to-increase-sales] []}{kncfwwqxt1 5vjxnhke33 Leads Manager This page will walk you through how to get and use the Leads Manager page https://help.dealerspike.com/leads/leads-manager /leads/leads-manager leads-manager [] 2024-05-17 14:49:35.630783 +0000 UTC 2024-05-23 15:18:06.267577 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d308 0xc00232d320}) map[en:/leads/leads-manager] []}{8i1iiji7r3 5vjxnhke33 Change Lead Email Settings This document will walk through the process of updating your lead email settings. https://help.dealerspike.com/leads/change-lead-email-settings /leads/change-lead-email-settings change-lead-email-settings [conversions Test-CMS-LighthouseWP] 2021-09-28 21:05:15.35752 +0000 UTC 2023-06-27 12:32:41.562495 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d368 0xc00232d380}) map[en:/leads/change-lead-email-settings] []}{3dvr8e72jf 5vjxnhke33 Approving and Rejecting User Surveys and Testimonials Estimated Reading Time: 5 Minutes Required Permissions: Survey Click Here for Quick Guide: Log into your site's admin panel. Click the Content tab at the top of the page, then click the Manage Survey… https://help.dealerspike.com/leads/approving-and-rejecting-user-surveys-and-testimonials /leads/approving-and-rejecting-user-surveys-and-testimonials approving-and-rejecting-user-surveys-and-testimonials [] 2021-12-06 02:00:17.599316 +0000 UTC 2023-06-27 12:32:37.351502 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d3e0 0xc00232d3f8}) map[en:/leads/approving-and-rejecting-user-surveys-and-testimonials] []}{c4zmefs4v7 5vjxnhke33 Printing Finance App Leads This article shows how to find and print out finance application leads in the admin panel. https://help.dealerspike.com/leads/printing-finance-app-leads /leads/printing-finance-app-leads printing-finance-app-leads [credit] 2021-11-16 15:43:27.523762 +0000 UTC 2023-06-27 12:32:32.979085 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d440 0xc00232d458}) map[en:/leads/printing-finance-app-leads] []}{78qavs3tpv 5vjxnhke33 Exporting Leads This article will show you where to go to export leads from your website and offer some configuration tips. https://help.dealerspike.com/leads/exporting-leads /leads/exporting-leads exporting-leads [] 2021-10-01 15:14:01.500733 +0000 UTC 2023-06-27 12:32:28.531937 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d4b8 0xc00232d4d0}) map[en:/leads/exporting-leads] []}

/marketing

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Marketing

{7cnhcqv5en 50fxjz9ao4 Understanding Your Automated Email Marketing (AEM) Campaigns & Metrics Automated email marketing is a software tool for your dealership to effortlessly streamline engagement with your audience and promote products or services. In this article, we will explore the various types of AEM emails and how to understand their performance. https://help.dealerspike.com/marketing/automated-email-marketing-aem /marketing/automated-email-marketing-aem automated-email-marketing-aem [email marketing automated email marketing aem market to site visitors capture site visitors reach site visitors re-get re-target email services] 2023-06-30 16:24:30.445085 +0000 UTC 2024-04-19 18:04:58.86418 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d518 0xc00232d530}) map[en:/marketing/automated-email-marketing-aem] []}

/newsletter

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Newsletter

{aj1bj6u6f1 092l3ha9r6 Log into the Dealerspike Newsletter tool This article explains how to sign into the Dealerspike Newsletter tool. https://help.dealerspike.com/newsletter/log-into-the-dealerspike-newsletter-tool /newsletter/log-into-the-dealerspike-newsletter-tool log-into-the-dealerspike-newsletter-tool [] 2021-12-13 21:36:34.442094 +0000 UTC 2023-06-27 12:34:30.909357 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d590 0xc00232d5a8}) map[en:/newsletter/log-into-the-dealerspike-newsletter-tool] []}{34kzk3eycg 092l3ha9r6 Resetting Your Newsletter Password Estimated Reading Time: 2 Minutes Required Permissions: Newsletter Click Here for Quick Guide: Go to https://app.e2ma.net/app2/login/. Enter the email address associated with your newsletter account… https://help.dealerspike.com/newsletter/resetting-your-newsletter-password /newsletter/resetting-your-newsletter-password resetting-your-newsletter-password [] 2021-11-16 15:26:01.785047 +0000 UTC 2023-06-27 12:34:26.070259 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d608 0xc00232d620}) map[en:/newsletter/resetting-your-newsletter-password] []}{xv2rbz0kuc 092l3ha9r6 Creating a Newsletter Newsletters broadcast your business news directly to the people who care: customers who sign up for your email list. This article explains how to create a Newsletter using the Dealerspike Newsletter tool. https://help.dealerspike.com/newsletter/creating-a-newsletter /newsletter/creating-a-newsletter creating-a-newsletter [] 2021-12-10 22:55:51.407759 +0000 UTC 2023-06-27 12:34:20.860203 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d680 0xc00232d698}) map[en:/newsletter/creating-a-newsletter] []}{hm2k216olk 092l3ha9r6 Importing an Audience List into the Newsletter Tool Estimated Reading Time: 10 Minutes Required Permissions: Newsletter Click Here for Quick Guide: Log into the newsletter tool. Click the Audience tab at the top of the page. Click the Imports tab on t… https://help.dealerspike.com/newsletter/importing-an-audience-list-into-the-newsletter-tool /newsletter/importing-an-audience-list-into-the-newsletter-tool importing-an-audience-list-into-the-newsletter-tool [] 2021-12-02 20:26:22.431644 +0000 UTC 2023-06-27 12:34:11.303163 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d6f8 0xc00232d710}) map[en:/newsletter/importing-an-audience-list-into-the-newsletter-tool] []}{bb99cxk348 092l3ha9r6 Exporting Newsletter Contacts to a CSV File This article will show you how to export your newsletter contacts individually or as a group to a CSV file. https://help.dealerspike.com/newsletter/exporting-newsletter-contacts-to-a-csv-file /newsletter/exporting-newsletter-contacts-to-a-csv-file exporting-newsletter-contacts-to-a-csv-file [] 2022-01-04 11:10:03.039479 +0000 UTC 2023-06-27 12:34:04.832133 +0000 UTC %!s(*render.Author=<nil>) %!s(bool=true) %!s(bool=false) 2 years ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d770 0xc00232d788}) map[en:/newsletter/exporting-newsletter-contacts-to-a-csv-file] []}

/outbound-feeds

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Outbound Feeds and Syndications

{8k5zm6ljg5 ibwqme7y2w Google Business Profile Integration With our Google Business Profile integration, you can advertise vehicles with valid VINs directly in Google search results next to your Google Business Profile, showing your vehicles at the first point of customer contact on the largest search engine. This article will help you troubleshoot and resolve errors that could interfere with the integration. https://help.dealerspike.com/outbound-feeds/auction-123-google-business-profile-integration /outbound-feeds/auction-123-google-business-profile-integration auction-123-google-business-profile-integration [] 2024-04-01 13:16:47.617744 +0000 UTC 2024-04-19 18:13:06.599959 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d7e8 0xc00232d800}) map[en:/outbound-feeds/auction-123-google-business-profile-integration] []}{d4eh5i04se ibwqme7y2w Facebook Marketplace Posting Application The Facebook Marketplace Posting Application lets you share your website inventory to Facebook Marketplace from a Windows PC. This article explains how to get and use it. https://help.dealerspike.com/outbound-feeds/auction-123-facebook-marketplace-posting-application /outbound-feeds/auction-123-facebook-marketplace-posting-application auction-123-facebook-marketplace-posting-application [auction123] 2024-04-01 20:55:27.933325 +0000 UTC 2024-04-10 20:55:34.562641 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d848 0xc00232d860}) map[en:/outbound-feeds/auction-123-facebook-marketplace-posting-application] []}{2ueot504g6 ibwqme7y2w Request Outgoing Inventory Feeds (Exports) for Third Party Listing Sites This article explains how to start a request to set up a new outgoing feed from your website. https://help.dealerspike.com/outbound-feeds/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed /outbound-feeds/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed [outgoing export eLeads V12 Homenet eBay Boats for Sale Ritchie Br Trade Pending Cycle Trader CUDL Hammer Zing Gurus TrailerCentral Gubagoo daily feed daily ICC trader JD Power Boatzon inventory export Auction 123 ICC daily feed outgoing feed DealerCenter Vast Daily feed request Serti CarNow autoTrader autotrader inventory feed Powersports.com Image Pro] 2022-05-12 15:13:46.653186 +0000 UTC 2023-06-27 12:24:55.917043 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 year ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00232d8a8 0xc00232d8c0}) map[en:/outbound-feeds/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed] []}

Can I get a custom non-DMS inventory feed to my website?
How long should I expect the integration setup to take?
How can I help get my integration completed quickly?
Will the integration process automate my entire workflow?
Can Dealer Spike map every field I have on the DMS over to my website?
What if I want industry-specific fields?
Which fields update nightly, and which don’t?
How often does the inventory feed process run?
What if I need a unit updated mid-day?
How do third parties differ?
Why can’t I delete units brought over from an inventory feed out of Inventory Manager?
Why don’t all my units have stock images?
How do I upload images?
How do vehicle types and categories work?
Why does Dealer Spike ask me for SKU sheets?
How do I correct an incoming inventory issue vs. make a change to the way something looks on the front end?
Who do I contact with questions about pricing, costs or invoice issues?
What are the hours of operation for the Integrations Team?

All Categories
DMS Integrations

DMS Integration Frequently Asked Questions

DMS Integration Frequently Asked Questions

Can I get a custom non-DMS inventory feed to my website?
How long should I expect the integration setup to take?
How can I help get my integration completed quickly?
Will the integration process automate my entire workflow?
Can Dealer Spike map every field I have on the DMS over to my website?
What if I want industry-specific fields?
Which fields update nightly, and which don’t?
How often does the inventory feed process run?
What if I need a unit updated mid-day?
How do third parties differ?
Why can’t I delete units brought over from an inventory feed out of Inventory Manager?
Why don’t all my units have stock images?
How do I upload images?
How do vehicle types and categories work?
Why does Dealer Spike ask me for SKU sheets?
How do I correct an incoming inventory issue vs. make a change to the way something looks on the front end?
Who do I contact with questions about pricing, costs or invoice issues?
What are the hours of operation for the Integrations Team?

Estimated Reading Time: 15 Minutes

Can I get a custom non-DMS inventory feed to my website?

Dealer Spike can only import inventory from an approved DMS provider.

How long should I expect the integration setup to take?

Because every dealer situation is different, setup completion times will vary. Most setups take between 2-3 weeks, but because DMS providers differ, some integrations could take up to 6 weeks to complete.

How can I help get my integration completed quickly?

The best way to reduce lead time is to provide as much detailed information as possible and to be responsive when communicating with us. When dealing with individual units, having the stock number is vital.

Will the integration process automate my entire workflow?

No. The inventory feed process will bring over most of your inventory data, but there will be times when you need to manually adjust data via the Dealer Spike Inventory Manager or your DMS software. Errors in inventory data on the DMS will be reflected on your website and will need to be corrected on the DMS at the dealership level.

Can Dealer Spike map every field I have on the DMS over to my website?

Not always. We will work closely with you to map as much information as possible, but there are instances where data specific to an individual industry or manufacturer has no corresponding field available in Dealer Spike.

What if I want industry-specific fields?

We try our best to incorporate most fields; however, we may not have the ability to map to some industry-specific fields included by your DMS. Please submit a case to let us know which fields you would like us to map to. We will gather detailed information from you and then research Dealer Spike capabilities. The Support team can create custom fields in your Inventory Manager that will allow you to enter values manually after the unit has been imported

Which fields update nightly, and which don’t?

Inventory units are automatically set to upload to the website from the DMS every night - these are referred to as auto-maintained units. This means that any manual change made to a unit from within the Inventory Manager will be overwritten by the nightly inventory feed.

To prevent this from happening, you can update settings in the Inventory Manager so the manual changes won’t be overwritten by the nightly feed. The unit will continue to be included in the nightly feed run, but your manual changes will no longer be overwritten. Click here for the steps to complete this.

How often does the inventory feed process run?

The process runs nightly at 12:00AM PST. Each dealer’s initial run brings over all major units, and only units added or removed after the initial run are impacted during subsequent feeds. All inventory changes must be submitted in your DMS and sent to Dealer Spike before 12:00AM PST to ensure they update the next day.

What if I need a unit updated mid-day?

The most effective way to update a unit during the day is to make the changes in the Inventory Manager.

How do third parties differ?

Your Integration Specialist understands how each third party functions and will assist you with your specific situation.Third party responsiveness is always a factor in completion time, and we rely on you to help engage third parties when expediting the process.

Why can’t I delete units brought over from an inventory feed out of Inventory Manager?

Units brought over during an inventory feed cannot be manually deleted from the website—this is to prevent issues with the unit coming back over from the inventory feed again the next night. You have several options for removing a unit from the website:

Send a case to feeds@dealerspike.com, and an Integration Specialist will help you find a solution.
You can mark a unit as inactive via the admin panel, which will also prevent it from being displayed and fed over to third parties.

Why don’t all my units have stock images?

Dealer Spike can attempt to assign the proper manufacturer images and specs to your inventory units when they import via an incoming integration. The matching process will not match 100% of your inventory, so you may still need to manage your units through the Inventory Manager on your Dealer Spike website.

How do I upload images?

If your DMS provides images, Dealer Spike can bring them over during the integration and subsequent inventory feed runs. Images can also be manually uploaded through the Dealer Spike admin panel or through a DMS integration. Uploading images in both places leads to images being deleted and removed, so be sure to choose just one of these methods.

How do vehicle types and categories work?

We can take any key information, such as a category, from your DMS and map it to a vehicle type and category pair. For example, if you are sending over a category that equals “Boat-Fishing,” we can assign Vehicle Type as “Boat” and category as “Fishing.” For assistance, please submit a detailed case to feeds@dealerspike.com that includes the information you want to enter and how you want it to filter on the front end.

Why does Dealer Spike ask me for SKU sheets?

Because OEMs rely on dealers to sell their products, OEMs are motivated to provide SKU sheets to dealers in a timely fashion. It is extremely likely that a dealer will have OEM SKU sheets from manufacturers sooner than Dealer Spike can obtain them. Providing SKU sheets when asked is the quickest way for Dealer Spike to match your inventory to manufacturer specs and images.

How do I correct an incoming inventory issue vs. make a change to the way something looks on the front end?

If you are experiencing an issue with imported inventory data, please email feeds@dealerspike.com. For all other issues, please contact your Account Manager

Who do I contact with questions about pricing, costs or invoice issues?

All questions related to pricing or invoice issues should be directed to your Account Manager.

What are the hours of operation for the Integrations Team?

We work Monday through Friday, 6:00AM – 6:00PM PST, with the exception of holidays. If you need to open a case, you can send a detailed email to feeds@dealerspike.com 24 hours a day, seven days a week, and we will contact you during our normal working hours.

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Table of Contents

DMS Integration Frequently Asked Questions

Can I get a custom non-DMS inventory feed to my website?

How long should I expect the integration setup to take?

How can I help get my integration completed quickly?

Will the integration process automate my entire workflow?

Can Dealer Spike map every field I have on the DMS over to my website?

What if I want industry-specific fields?

Which fields update nightly, and which don’t?

How often does the inventory feed process run?

What if I need a unit updated mid-day?

How do third parties differ?

Why can’t I delete units brought over from an inventory feed out of Inventory Manager?

Why don’t all my units have stock images?

How do I upload images?

How do vehicle types and categories work?

Why does Dealer Spike ask me for SKU sheets?

How do I correct an incoming inventory issue vs. make a change to the way something looks on the front end?

Who do I contact with questions about pricing, costs or invoice issues?

What are the hours of operation for the Integrations Team?

How was the article?

Tell us how to make it better.

Thanks for the feedback!

How to Turn off Inventory Fields from Updating Nightly

Getting Started with DMS Integrations

Related Articles

Getting Started with DMS Integrations

DMS Integrations Overview (Incoming Feeds)

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Table of Contents

Can I get a custom non-DMS inventory feed to my website?

How long should I expect the integration setup to take?

How can I help get my integration completed quickly?

Will the integration process automate my entire workflow?

Can Dealer Spike map every field I have on the DMS over to my website?

What if I want industry-specific fields?

Which fields update nightly, and which don’t?

How often does the inventory feed process run?

What if I need a unit updated mid-day?

How do third parties differ?

Why can’t I delete units brought over from an inventory feed out of Inventory Manager?

Why don’t all my units have stock images?

How do I upload images?

How do vehicle types and categories work?

Why does Dealer Spike ask me for SKU sheets?

How do I correct an incoming inventory issue vs. make a change to the way something looks on the front end?

Who do I contact with questions about pricing, costs or invoice issues?

What are the hours of operation for the Integrations Team?

How was the article?

Tell us how to make it better.

Thanks for the feedback!

How to Turn off Inventory Fields from Updating Nightly

Getting Started with DMS Integrations

Related Articles

Getting Started with DMS Integrations

DMS Integrations Overview (Incoming Feeds)

How was your last visit?

Email Support

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