/admin-panel
fa-cogs
Admin Panel
{9p51a5r739 rkjd3roshl Managing Admin User Permissions This article describes each of the user permissions in the admin panel, as well as how to create and delete users. https://help.dealerspike.com/admin-panel/about-user-permissions-in-the-admin-panel /admin-panel/about-user-permissions-in-the-admin-panel about-user-permissions-in-the-admin-panel [_recent] 2021-12-06 02:19:02.87838 +0000 UTC 2022-09-13 15:13:25.445539 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0003cd800 0xc0003cd820}) map[en:/admin-panel/about-user-permissions-in-the-admin-panel] []}{ax00labzz7 rkjd3roshl Signing Into the Admin Panel Estimated Reading Time: 2 minutes Click Here for Quick Guide: Go to your site's admin panel log-in page (https:www.yoursitehere.com/admin). Put your user name and password into the sign in form and c… https://help.dealerspike.com/admin-panel/signing-into-the-admin-panel /admin-panel/signing-into-the-admin-panel signing-into-the-admin-panel [] 2021-11-16 15:40:48.289809 +0000 UTC 2022-03-10 21:01:13.344913 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003cd8e0 0xc0003cd900}) map[en:/admin-panel/signing-into-the-admin-panel] []}{mcbozogukp rkjd3roshl Resetting Your Admin Panel Password Estimated Reading Time: 5 minutes Required Permissions: Useradmin Click Here for Quick Guide: Sign into your site's admin panel. Go to the Manage Users page (Admin -> Manage Users). Click the Update… https://help.dealerspike.com/admin-panel/resetting-your-admin-panel-password /admin-panel/resetting-your-admin-panel-password resetting-your-admin-panel-password [] 2021-12-02 20:34:07.313209 +0000 UTC 2022-03-10 20:58:48.896814 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003cda20 0xc0003cda40}) map[en:/admin-panel/resetting-your-admin-panel-password] []}{f78adzzkah rkjd3roshl Creating New Admin Panel User Accounts Estimated Reading Time: 5-10 minutes Required Permissions: Useradmin Click Here for Quick Guide: Sign into your site's admin panel. Go to the Manage Users page (Admin -> Manage Users). Click the Crea… https://help.dealerspike.com/admin-panel/creating-new-admin-panel-user-accounts /admin-panel/creating-new-admin-panel-user-accounts creating-new-admin-panel-user-accounts [] 2021-09-28 21:54:28.015356 +0000 UTC 2022-03-10 20:54:22.31815 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003cdb00 0xc0003cdb20}) map[en:/admin-panel/creating-new-admin-panel-user-accounts] []}
/aftermarket-catalog-and-product-management
xzv24hlmc3
fa-medkit
Aftermarket Catalog and Product Management
{mtmv1pg7cc oqoxey91q7 Automatic Category Management This article details the rules governing automatic management of Aftermarket Categories. https://help.dealerspike.com/aftermarket-catalog-and-product-management/automatic-category-management /aftermarket-catalog-and-product-management/automatic-category-management automatic-category-management [randomly where missing moved lost came] 2022-10-10 20:57:55.258379 +0000 UTC 2022-10-25 15:12:13.759141 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003cdcc0 0xc0003cdce0}) map[en:/aftermarket-catalog-and-product-management/automatic-category-management] []}{xkiibqiqd5 oqoxey91q7 Catalog Availability - Ecommerce Aftermarket This article has information on the available distributor catalogs that can be added to your web store. https://help.dealerspike.com/aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream /aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream catalog-availablility-ecommerce-and-partstream [DS_exclusive] 2021-11-22 23:23:59.332725 +0000 UTC 2022-10-05 19:37:28.171521 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003cddc0 0xc0003cdde0}) map[en:/aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream] []}
/analytics
fa-bar-chart
Analytics
{2i7d1isg9z 96gx99rnay Important Analytics and SEO Terms and What They Mean for Your Site This page runs down all of the most important SEO and analytics-related terms you'll run into when looking up information about how your site is doing. https://help.dealerspike.com/analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site /analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site important-analytics-and-seo-terms-and-what-they-mean-for-your-site [] 2022-10-07 14:37:59.471076 +0000 UTC 2022-10-11 15:18:04.585124 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003cdf60 0xc0003cdf80}) map[en:/analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site] []}{j72ynppzn9 96gx99rnay Basic DNS Information for Your Website & Email Domain This page explains how to tell if your domain is expired, how to find information on your domain, and how to check and remove your email domain from blacklists. https://help.dealerspike.com/analytics/basic-dns-information-for-your-website /analytics/basic-dns-information-for-your-website basic-dns-information-for-your-website [_recent] 2022-09-20 09:34:09.046521 +0000 UTC 2022-09-27 16:37:09.206845 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004820a0 0xc0004820e0}) map[en:/analytics/basic-dns-information-for-your-website] []}{wejb3bdo25 96gx99rnay Tips to Improve Your Site's Search Engine Optimization Search Engine Optimization is one of the most important factors in connecting with customers online. This page will give you some basic tips and advice for improving the performance of your Dealer Spike website on search engines like Google. https://help.dealerspike.com/analytics/tips-to-improve-your-site-s-search-engine-optimization /analytics/tips-to-improve-your-site-s-search-engine-optimization tips-to-improve-your-site-s-search-engine-optimization [_recent] 2022-09-13 15:14:59.453356 +0000 UTC 2022-09-13 15:17:33.498432 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482280 0xc0004822a0}) map[en:/analytics/tips-to-improve-your-site-s-search-engine-optimization] []}{bxbdl3ux5f 96gx99rnay Creating Custom Reports in Web Stats This article will show you how to create custom graphs and widgets to report on custom analytics metrics through the web stats platform. https://help.dealerspike.com/analytics/creating-custom-reports-in-web-stats /analytics/creating-custom-reports-in-web-stats creating-custom-reports-in-web-stats [analytics] 2021-12-28 14:25:27.467777 +0000 UTC 2022-05-24 14:21:10.547982 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482380 0xc0004823a0}) map[en:/analytics/creating-custom-reports-in-web-stats] []}{upxy3wcbjp 96gx99rnay Creating Email Reports in Web Stats This article will show you how to set up email reports on the Web Stats platform. https://help.dealerspike.com/analytics/creating-email-reports-in-web-stats /analytics/creating-email-reports-in-web-stats creating-email-reports-in-web-stats [analytics] 2021-12-07 17:14:36.504391 +0000 UTC 2022-05-24 14:20:43.971549 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482480 0xc0004824a0}) map[en:/analytics/creating-email-reports-in-web-stats] []}{u4cph1ujaj 96gx99rnay Resetting Your Web Stats Password Estimated Reading Time: 3 Minutes Required Permissions: Stats Click Here for Quick Guide: Go to stats.dealerspike.com. Click the Forgot Password link.. The Web Stats Platform requires a separate log-… https://help.dealerspike.com/analytics/resetting-your-web-stats-password /analytics/resetting-your-web-stats-password resetting-your-web-stats-password [analytics] 2021-11-16 15:25:00.52324 +0000 UTC 2022-05-24 14:20:17.593912 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482560 0xc000482580}) map[en:/analytics/resetting-your-web-stats-password] []}{j3xhc62rpg 96gx99rnay Creating and Managing Goals in Web Stats This article will show you how to set up and manage goals, a kind of conversion tracking on the web stats platform. https://help.dealerspike.com/analytics/creating-and-managing-goals-in-web-stats /analytics/creating-and-managing-goals-in-web-stats creating-and-managing-goals-in-web-stats [analytics] 2021-12-17 07:52:51.774408 +0000 UTC 2022-05-24 14:19:54.880267 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482680 0xc0004826a0}) map[en:/analytics/creating-and-managing-goals-in-web-stats] []}{9p4cugyyye 96gx99rnay Changing Metadata through the inline editor Estimated Reading Time: 10 Minutes Required Permissions: Siteeditadmin, Snippet Click Here for Quick Guide: Sign into your site's admin panel. Click on the Content tab, then on the Site Editing butto… https://help.dealerspike.com/analytics/changing-metadata-through-the-inline-editor /analytics/changing-metadata-through-the-inline-editor changing-metadata-through-the-inline-editor [] 2021-11-16 15:38:27.703005 +0000 UTC 2022-03-10 21:45:05.577169 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482760 0xc000482780}) map[en:/analytics/changing-metadata-through-the-inline-editor] []}{lafwfwx31l 96gx99rnay Setting Up Google Conversion Tracking for Dealer Spike Forms Estimated Reading Time: 30 Minutes. This article will go over how to set up Google Conversion tracking in Google Analytics or AdWords targeting the thank you page URLs for forms. It will have the URL… https://help.dealerspike.com/analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms /analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms setting-up-google-conversion-tracking-for-dealer-spike-forms [] 2021-12-02 20:23:09.385656 +0000 UTC 2022-03-10 21:37:31.4652 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482840 0xc000482860}) map[en:/analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms] []}{0aitq4xu6z 96gx99rnay Logging into Web Stats This article explains how to sign in to the web stats platform. https://help.dealerspike.com/analytics/logging-into-web-stats /analytics/logging-into-web-stats logging-into-web-stats [] 2021-12-28 14:29:11.974501 +0000 UTC 2022-03-10 21:13:11.741191 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482940 0xc000482960}) map[en:/analytics/logging-into-web-stats] []}
/cdk-lightspeed
5kjhjd1n67
fa-code-fork
CDK Lightspeed
{p8on2qiglx 2fn6o8je4d Lightspeed 3rd Party (3PA) This page has information on importing product data from Lightspeed to your web store. https://help.dealerspike.com/cdk-lightspeed/lightspeed-3-rd-party-3-pa /cdk-lightspeed/lightspeed-3-rd-party-3-pa lightspeed-3-rd-party-3-pa [] 2021-11-22 22:36:52.704535 +0000 UTC 2022-05-12 21:38:09.216515 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482ac0 0xc000482ae0}) map[en:/cdk-lightspeed/lightspeed-3-rd-party-3-pa] []}{hbz7i020ob 2fn6o8je4d CDK Lightspeed Integration Options The E-Commerce Configuration has two ways to tap into CDK. Lightspeed 3rd Party (3PA) for price and inventory import and Lightspeed Web Orders Module which sends orders to your Lightspeed EVO account. https://help.dealerspike.com/cdk-lightspeed/cdk-lightspeed /cdk-lightspeed/cdk-lightspeed cdk-lightspeed [] 2021-11-22 22:34:50.507303 +0000 UTC 2022-05-12 21:32:58.489953 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false Article updated API 0xc000482bc0 0xc000482be0}) map[en:/cdk-lightspeed/cdk-lightspeed] []}
/managing-catalogs
u0pgoh5xvt
fa-server
Catalog and Product Management
{lcemo2li7u xzv24hlmc3 Ecommerce Products, Product Groups, Categories and Catalogs Learn more about Ecommerce Products, Product Groups, Categories and Catalogs, where to find them and how to use them. https://help.dealerspike.com/managing-catalogs/products-vs-categories-examples /managing-catalogs/products-vs-categories-examples products-vs-categories-examples [] 2021-11-22 21:22:16.456404 +0000 UTC 2022-11-30 22:50:23.790193 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 14 seconds ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000482d60 0xc000482d80}) map[en:/managing-catalogs/products-vs-categories-examples] []}{2ze6daz0od xzv24hlmc3 Delete or Exclude a Product Group This page shows how to manually remove products and product groups. https://help.dealerspike.com/managing-catalogs/products-manage-add-delete /managing-catalogs/products-manage-add-delete products-manage-add-delete [] 2021-11-22 21:23:27.331756 +0000 UTC 2022-10-26 23:08:29.329996 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false duplicate API 0xc000482e40 0xc000482e60}) map[en:/managing-catalogs/products-manage-add-delete] []}{v3dft9dubp xzv24hlmc3 Hide an Ecommerce Category or Product Group Hidden Ecommerce Categories allow you to temporarily remove Product groups or categories without losing Product and Category information or reliably remove Categories from Aftermarket Catalogs. https://help.dealerspike.com/managing-catalogs/hide-an-ecommerce-category /managing-catalogs/hide-an-ecommerce-category hide-an-ecommerce-category [] 2022-09-20 21:45:05.375329 +0000 UTC 2022-10-25 21:39:20.106205 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000482f80 0xc000482fa0}) map[en:/managing-catalogs/hide-an-ecommerce-category] []}{65lr7qsnfz xzv24hlmc3 Update Product Group Category Mapping by User Interface This page shows how to update the category for a product using the regular user interface on your ecommerce web store. https://help.dealerspike.com/managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard /managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard how-to-change-the-category-of-a-listed-product-from-the-dashboard [] 2021-11-22 22:57:09.493205 +0000 UTC 2022-10-25 21:31:57.934149 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483060 0xc000483080}) map[en:/managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard] []}{k4wxy3kd54 xzv24hlmc3 Update Product Group Category Mapping by CSV Import Product Mapping imports update the Category mapped to Aftermarket and Private Catalog Product Group listings. This allows listing, webstore reorganization and delisting Product Groups. https://help.dealerspike.com/managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories /managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories how-do-i-set-or-update-ecommerce-product-group-categories [Category Mapping List Products Map Product Groups Why aren't my Ecommerce Products Missing Ecommerce Products Product Group to Category] 2022-09-13 13:44:46.643367 +0000 UTC 2022-10-25 21:24:54.367317 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483180 0xc0004831a0}) map[en:/managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories] []}{rzbukjz6b9 xzv24hlmc3 Update Image Overrides by CSV Import This guide walks through uploading custom product images to your ecommerce items. https://help.dealerspike.com/managing-catalogs/image-overrides /managing-catalogs/image-overrides image-overrides [] 2021-11-23 22:13:08.41993 +0000 UTC 2022-10-25 20:14:06.846621 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483260 0xc000483280}) map[en:/managing-catalogs/image-overrides] []}{ad4bgwz803 xzv24hlmc3 Update Cost Overrides by CSV Import This page shows how to add cost from your distributors to your ecommerce store by downloading and filling out a template file. https://help.dealerspike.com/managing-catalogs/cost-overrides /managing-catalogs/cost-overrides cost-overrides [] 2021-11-23 22:11:54.579686 +0000 UTC 2022-10-25 20:13:51.747894 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483360 0xc000483380}) map[en:/managing-catalogs/cost-overrides] []}{dordmjl0un xzv24hlmc3 Update Price Rules & Price Overrides by User Interface This page has information on using price rules and overrides to apply custom pricing on inventory and the different methods to do so. https://help.dealerspike.com/managing-catalogs/price-rules-price-overrides /managing-catalogs/price-rules-price-overrides price-rules-price-overrides [] 2021-11-22 22:45:01.744732 +0000 UTC 2022-10-25 20:13:08.143943 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483460 0xc000483480}) map[en:/managing-catalogs/price-rules-price-overrides] []}{17un5708v3 xzv24hlmc3 Update Price Overrides by CSV Import This guide walks through using CSV files to upload pricing overrides for each distributor SKU (stock-keeping unit number). https://help.dealerspike.com/managing-catalogs/price-overrides-by-csv-file /managing-catalogs/price-overrides-by-csv-file price-overrides-by-csv-file [] 2021-11-23 22:00:29.399328 +0000 UTC 2022-10-25 15:48:38.641574 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483540 0xc000483560}) map[en:/managing-catalogs/price-overrides-by-csv-file] []}{xe19658egk xzv24hlmc3 Update Shelf Inventory and Price by User Interface This page has information on updating your Aftermarket and Private Product inventory by uploading a CSV spreadsheet file. https://help.dealerspike.com/managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket /managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket update-shelf-inventory-by-user-interface-aftermarket [] 2021-11-23 16:24:40.789696 +0000 UTC 2022-10-25 15:17:19.121542 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483640 0xc000483660}) map[en:/managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket] []}{1i9m6c7sul xzv24hlmc3 Update Categories and Category Structure by User Interface This page shows how to manually add and remove categories. https://help.dealerspike.com/managing-catalogs/categories-manage-add-delete /managing-catalogs/categories-manage-add-delete categories-manage-add-delete [] 2021-11-22 22:55:12.999621 +0000 UTC 2022-10-25 15:16:11.158292 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483720 0xc000483740}) map[en:/managing-catalogs/categories-manage-add-delete] []}{jepc0vsfoz xzv24hlmc3 Update Categories and Category Structure by CSV Import This guide walks through updating the categories on your web store by uploading customized CSV spreadsheet files. https://help.dealerspike.com/managing-catalogs/categories-by-csv /managing-catalogs/categories-by-csv categories-by-csv [] 2021-11-23 22:37:07.738109 +0000 UTC 2022-10-25 15:13:15.823371 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483820 0xc000483840}) map[en:/managing-catalogs/categories-by-csv] []}{3ny15b6dve xzv24hlmc3 Update Shelf Inventory and Sale Price by CSV Import This page has information on updating your inventory by uploading a CSV spreadsheet file. https://help.dealerspike.com/managing-catalogs/update-shelf-inventory-by-csv-aftermarket /managing-catalogs/update-shelf-inventory-by-csv-aftermarket update-shelf-inventory-by-csv-aftermarket [] 2021-11-22 22:13:09.312399 +0000 UTC 2022-10-25 15:12:44.426593 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483900 0xc000483920}) map[en:/managing-catalogs/update-shelf-inventory-by-csv-aftermarket] []}{eyw29xr4t5 xzv24hlmc3 How to Format an Ecommerce SKU for Imports This guide shows how to use Microsoft Excel to update a SKU sent from distributors to the correct format to upload to your web store. https://help.dealerspike.com/managing-catalogs/how-to-format-an-aftermarket-sku /managing-catalogs/how-to-format-an-aftermarket-sku how-to-format-an-aftermarket-sku [] 2021-11-23 22:31:37.522191 +0000 UTC 2022-10-10 22:38:56.957071 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483a00 0xc000483a20}) map[en:/managing-catalogs/how-to-format-an-aftermarket-sku] []}{h1jjsldgzu xzv24hlmc3 Hosting Visuals in Media Center This page has information on Media Center, an image hosting platform that can be used to upload custom images for custom/private products. https://help.dealerspike.com/managing-catalogs/media-center /managing-catalogs/media-center media-center [] 2021-11-22 22:41:29.293374 +0000 UTC 2022-10-04 17:48:56.767034 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483b00 0xc000483b20}) map[en:/managing-catalogs/media-center] []}{8c9lfrwmvw xzv24hlmc3 How to Feature Product Groups This guide walks through the process of featuring selected product groups on your web store's home page. https://help.dealerspike.com/managing-catalogs/how-to-feature-product-groups /managing-catalogs/how-to-feature-product-groups how-to-feature-product-groups [] 2021-11-22 21:27:55.045521 +0000 UTC 2022-10-04 17:35:32.166943 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483c00 0xc000483c20}) map[en:/managing-catalogs/how-to-feature-product-groups] []}
/content-editing
fa-edit
Content Editing
{2whjk9fi7i 6j0sfw36mv Creating Announcement Pop-Ups with the Announcement Builder This article shows how to use Announcement Builder to add and manage custom pop-up announcements on your website. https://help.dealerspike.com/content-editing/building-modal-pop-ups-with-the-announcement-builder /content-editing/building-modal-pop-ups-with-the-announcement-builder building-modal-pop-ups-with-the-announcement-builder [remove popup] 2022-02-04 12:02:15.830366 +0000 UTC 2022-11-15 16:50:34.288669 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000483d80 0xc000483da0}) map[en:/content-editing/building-modal-pop-ups-with-the-announcement-builder] []}{4o673d2qb9 6j0sfw36mv Uploading Slides to a Slideshow Estimated Reading Time: 15 Minutes Required Permissions: Slideshow Click Here for Quick Guide: Log into your site's admin panel. Click on the Slideshows tab at the top of the page, then on the name o… https://help.dealerspike.com/content-editing/uploading-slides-to-a-slideshow /content-editing/uploading-slides-to-a-slideshow uploading-slides-to-a-slideshow [rotator] 2021-11-16 16:00:55.18188 +0000 UTC 2022-11-08 15:55:06.347472 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000483e60 0xc000483e80}) map[en:/content-editing/uploading-slides-to-a-slideshow] []}{gpbgcgh2uk 6j0sfw36mv Changing Hours with the Hours Editor This article will show you how to get the hours on your website updated instantly using the free new Hours Editor feature. https://help.dealerspike.com/content-editing/updating-hours /content-editing/updating-hours updating-hours [mon tue wed thu fri sat sun mon-fri tue-fri tues-fri monday-friday tue-sat tues-sat tuesday-saturday fall spring summer winter seasonal] 2021-10-01 17:15:01.862531 +0000 UTC 2022-11-08 15:52:37.994167 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false Set by user API 0xc000483fe0 0xc0004f0040}) map[en:/content-editing/updating-hours] []}{gz0xarulzp 6j0sfw36mv Tips and Tricks for Laying Out Pages This article shows off processes to create attractive page layouts just using the built in site editing tools. https://help.dealerspike.com/content-editing/tips-and-tricks-for-laying-out-pages /content-editing/tips-and-tricks-for-laying-out-pages tips-and-tricks-for-laying-out-pages [] 2022-05-31 10:54:19.46239 +0000 UTC 2022-07-19 15:20:22.72686 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f02a0 0xc0004f0300}) map[en:/content-editing/tips-and-tricks-for-laying-out-pages] []}{2ykgpwj184 6j0sfw36mv Adding OEM Promotions to Your Website This article runs down all of the info you need to know about OEM promotions and promotional slides that can be added to your site. https://help.dealerspike.com/content-editing/adding-oem-promotions-to-your-website /content-editing/adding-oem-promotions-to-your-website adding-oem-promotions-to-your-website [] 2022-04-15 14:54:09.098329 +0000 UTC 2022-06-07 15:01:46.065528 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 5 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f0560 0xc0004f05c0}) map[en:/content-editing/adding-oem-promotions-to-your-website] []}{633xcg6zzt 6j0sfw36mv Creating and Editing Announcement Builder Templates This article shows how to create re-usable templates in the Announcement Builder tool. https://help.dealerspike.com/content-editing/creating-and-editing-announcement-builder-templates /content-editing/creating-and-editing-announcement-builder-templates creating-and-editing-announcement-builder-templates [] 2022-02-07 12:30:10.848907 +0000 UTC 2022-03-29 12:21:30.511935 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f09e0 0xc0004f0a20}) map[en:/content-editing/creating-and-editing-announcement-builder-templates] []}{jaxhkavwr8 6j0sfw36mv Create Content Pages Content pages are additional web pages that can be created and linked on your website. https://help.dealerspike.com/content-editing/create-content-pages /content-editing/create-content-pages create-content-pages [Test-CMS-LighthouseWT] 2021-10-01 19:24:38.061343 +0000 UTC 2022-03-21 03:39:39.194791 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f0c60 0xc0004f0ca0}) map[en:/content-editing/create-content-pages] []}{ayepnd8320 6j0sfw36mv Chatbridge Admin Tutorial Estimated Reading Time: 15 Minutes. Looking for information on using the Chatbridge web application for administrators to manage chat settings and operators? This video tutorial walks through how to… https://help.dealerspike.com/content-editing/chatbridge-admin-tutorial /content-editing/chatbridge-admin-tutorial chatbridge-admin-tutorial [] 2021-09-30 19:46:29.996969 +0000 UTC 2022-03-11 16:24:07.070935 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f0ec0 0xc0004f0f20}) map[en:/content-editing/chatbridge-admin-tutorial] []}{7nat8b5vq7 6j0sfw36mv Chatbridge Operator Tutorial Estimated Reading Time: 15 Minutes. Looking for information on how to use the Chatbridge web application to answer and see information on incoming chat messages from your customers? This video tutori… https://help.dealerspike.com/content-editing/chatbridge-tutorial /content-editing/chatbridge-tutorial chatbridge-tutorial [] 2021-09-30 19:44:48.160846 +0000 UTC 2022-03-11 16:22:41.471082 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f10e0 0xc0004f1120}) map[en:/content-editing/chatbridge-tutorial] []}{72c6crd5qy 6j0sfw36mv Using Basic HTML to Format Text in Inventory Fields and Content Snippets Estimated Reading Time: 10 Minutes Required Permissions: Snippet, Inventory Inventory Platform: Any. You can use basic HTML code to style text within certain inventory fields and content snippets. Th… https://help.dealerspike.com/content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets /content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets using-basic-html-to-format-text-in-inventory-fields-and-content-snippets [] 2021-11-16 15:19:58.344354 +0000 UTC 2022-03-11 15:44:01.46983 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f1380 0xc0004f13e0}) map[en:/content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets] []}{1lf7noszye 6j0sfw36mv Managing Staff with the Staff Builder Tool Estimated Reading Time: 20 Minutes Required Permissions: Content Click Here for Quick Guide: Log into your site's admin panel. Go to the Staff Builder page from the Content menu at the top of the pag… https://help.dealerspike.com/content-editing/managing-staff-with-the-staff-builder-tool /content-editing/managing-staff-with-the-staff-builder-tool managing-staff-with-the-staff-builder-tool [] 2021-11-16 16:09:18.877986 +0000 UTC 2022-03-11 15:42:37.184919 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f15e0 0xc0004f1640}) map[en:/content-editing/managing-staff-with-the-staff-builder-tool] []}{gp3n4vp9fu 6j0sfw36mv Changing the About Us Statement on the Home Page Estimated Reading Time: 5 Minutes Required Permissions: Snippet Click Here for Quick Guide: Log into your site's admin panel. Click the Content tab at the top of the page, then the Content Snippets b… https://help.dealerspike.com/content-editing/changing-the-about-us-statement-on-the-home-page /content-editing/changing-the-about-us-statement-on-the-home-page changing-the-about-us-statement-on-the-home-page [] 2021-11-16 15:36:15.739269 +0000 UTC 2022-03-11 15:24:47.926193 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f18c0 0xc0004f1920}) map[en:/content-editing/changing-the-about-us-statement-on-the-home-page] []}{ttw7u3b0cs 6j0sfw36mv Creating Calendar Events Estimated Reading Time: 5 Minutes Required Permissions: Events Click Here for Quick Guide: Log into your site's admin panel. Click on the Events tab at the top of the screen, then on the Manage Event… https://help.dealerspike.com/content-editing/creating-calendar-events /content-editing/creating-calendar-events creating-calendar-events [] 2021-12-02 20:28:04.52195 +0000 UTC 2022-03-11 06:57:28.799592 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f1b00 0xc0004f1b40}) map[en:/content-editing/creating-calendar-events] []}{lvpu341iwy 6j0sfw36mv Using Built-in Web Forms and Leads This page will run down the list of forms that can be used on any site, example URLs you can use to preview the forms, and how they map to leads inside the admin panel. https://help.dealerspike.com/content-editing/adding-new-forms-to-your-site /content-editing/adding-new-forms-to-your-site adding-new-forms-to-your-site [] 2021-12-13 16:08:19.451075 +0000 UTC 2022-03-11 06:39:53.432599 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f1dc0 0xc0004f1e20}) map[en:/content-editing/adding-new-forms-to-your-site] []}{ktz2zfmv0o 6j0sfw36mv Customizing Page URLs Estimated Reading Time: 5 Minutes. Dealer Spike web page URLs have several unique characteristics and can be configured in one of a few different ways. This article will run down how URLs for web pag… https://help.dealerspike.com/content-editing/customizing-page-urls /content-editing/customizing-page-urls customizing-page-urls [] 2021-12-02 20:40:40.456222 +0000 UTC 2022-03-11 06:39:30.002578 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004f1fe0 0xc0001d0000}) map[en:/content-editing/customizing-page-urls] []}{varcyjjmjy 6j0sfw36mv Image Guidelines and Tips This page will show you where and how to compress images that don't get automatically compressed for faster page loading time, where to find images that you can use for free without adding any attributions (credits) to your site, and how and where to add alt text to your images to aid accessibility software and improve your SEO. https://help.dealerspike.com/content-editing/image-guidelines-and-tips /content-editing/image-guidelines-and-tips image-guidelines-and-tips [] 2021-12-10 21:09:25.623402 +0000 UTC 2022-03-11 06:39:03.385583 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d00c0 0xc0001d00e0}) map[en:/content-editing/image-guidelines-and-tips] []}{1mz5zbsvf2 6j0sfw36mv Creating Blog Posts Blogs can be a great way to provide stories, useful information, news, and more. This article provides step-by-step instructions to navigate to and use the new blog posting tool. https://help.dealerspike.com/content-editing/creating-blog-posts /content-editing/creating-blog-posts creating-blog-posts [lighthouse] 2021-10-01 17:15:46.212305 +0000 UTC 2022-03-11 06:38:28.240407 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d01a0 0xc0001d01c0}) map[en:/content-editing/creating-blog-posts] []}
/dms-integrations
DMS Integrations
{2ueot504g6 wy3ws4q7sx Request Outgoing Inventory Feeds for Third Party Listing Sites This article explains how to start a request to set up a new outgoing feed from your website. https://help.dealerspike.com/dms-integrations/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed /dms-integrations/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed [] 2022-05-12 15:13:46.653186 +0000 UTC 2022-11-29 16:13:29.655371 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 day ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0360 0xc0001d0380}) map[en:/dms-integrations/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed] []}{haw8103b0c wy3ws4q7sx Updating Inventory from your Sandhills DMS This article shows how to update your site's inventory from your Sandhills DMS integration. https://help.dealerspike.com/dms-integrations/how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms /dms-integrations/how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms [] 2022-09-23 14:34:56.87172 +0000 UTC 2022-11-29 16:10:41.895601 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 day ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0460 0xc0001d0480}) map[en:/dms-integrations/how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms] []}{xa0djkew5o wy3ws4q7sx How to Manage your Talon DMS Integration This article walks through updating your site's invnetory with a Talon DMS integration. https://help.dealerspike.com/dms-integrations/how-to-manage-your-talon-dms-integration /dms-integrations/how-to-manage-your-talon-dms-integration how-to-manage-your-talon-dms-integration [Talon] 2022-04-15 19:51:14.569723 +0000 UTC 2022-11-18 15:26:21.445123 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 week ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0540 0xc0001d0560}) map[en:/dms-integrations/how-to-manage-your-talon-dms-integration] []}{72ldv4ez5b wy3ws4q7sx Getting Started with DMS Integrations Get an overview of DMS integrations including info on the first time setup process, how and when your DMS integration will run, and how your data will match with our vehicle database. https://help.dealerspike.com/dms-integrations/getting-started-with-dms-integrations /dms-integrations/getting-started-with-dms-integrations getting-started-with-dms-integrations [incoming Feed inventory new setup DMS trim matching] 2022-07-15 09:04:13.313955 +0000 UTC 2022-11-17 21:05:00.305108 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 week ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0660 0xc0001d0680}) map[en:/dms-integrations/getting-started-with-dms-integrations] []}{dvv7qg92og wy3ws4q7sx DMS Integration Frequently Asked Questions Get answers to frequently asked DMS integration questions like how long integrations usually take to set up and which fields on your units will update nightly. https://help.dealerspike.com/dms-integrations/dms-integration-frequently-asked-questions /dms-integrations/dms-integration-frequently-asked-questions dms-integration-frequently-asked-questions [Incoming Feed integration] 2022-07-15 09:21:28.772103 +0000 UTC 2022-11-10 18:57:44.676877 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0760 0xc0001d0780}) map[en:/dms-integrations/dms-integration-frequently-asked-questions] []}{ms5uex6hbu wy3ws4q7sx DMS Integrations Overview (Incoming Feeds) This page lists all of the existing DMS providers Dealer Spike can integrate with to feed inventory to your website. https://help.dealerspike.com/dms-integrations/dms-integrations-overview-incoming-feeds /dms-integrations/dms-integrations-overview-incoming-feeds dms-integrations-overview-incoming-feeds [] 2022-06-17 15:08:08.345331 +0000 UTC 2022-11-10 18:56:24.340287 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0840 0xc0001d0860}) map[en:/dms-integrations/dms-integrations-overview-incoming-feeds] []}
/dealer-spike
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Dealer Spike Information
{oylxo2hfle fy817bh53c Changing Your Billing Information Looking to update your payment method on file? This article will show you where to go to get your billing information updated. https://help.dealerspike.com/dealer-spike/changing-your-billing-information /dealer-spike/changing-your-billing-information changing-your-billing-information [contacting accounting] 2022-07-18 14:54:22.361726 +0000 UTC 2022-11-15 16:03:22.832299 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d09e0 0xc0001d0a00}) map[en:/dealer-spike/changing-your-billing-information] []}{gnrg8hvg7n fy817bh53c Contacting Technical Support This page will show you different ways you can get in touch with the Technical Support Department https://help.dealerspike.com/dealer-spike/contacting-technical-support /dealer-spike/contacting-technical-support contacting-technical-support [] 2021-12-02 20:25:21.339682 +0000 UTC 2022-10-15 00:12:54.725236 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0ae0 0xc0001d0b00}) map[en:/dealer-spike/contacting-technical-support] []}{pdwjn07n0z fy817bh53c Getting News and Updates about Dealer Spike This page lists all the different resources you can subscribe to to get updates about Dealer Spike news, new feature releases, tips and advice, and industry news. https://help.dealerspike.com/dealer-spike/getting-news-and-updates-about-dealer-spike /dealer-spike/getting-news-and-updates-about-dealer-spike getting-news-and-updates-about-dealer-spike [] 2022-03-28 11:42:00.350714 +0000 UTC 2022-06-07 15:25:47.500681 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 5 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0bc0 0xc0001d0be0}) map[en:/dealer-spike/getting-news-and-updates-about-dealer-spike] []}{628ujmrb7t fy817bh53c Getting in Touch with Your Account Manager Estimated Reading Time: 2 Minutes. This article will cover how to confirm the contact details of your account manager. It is a very quick task that only requires you to be able to access the admin pa… https://help.dealerspike.com/dealer-spike/getting-in-touch-with-your-account-manager /dealer-spike/getting-in-touch-with-your-account-manager getting-in-touch-with-your-account-manager [] 2021-11-16 15:45:58.737127 +0000 UTC 2022-03-10 22:02:06.909049 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0ca0 0xc0001d0cc0}) map[en:/dealer-spike/getting-in-touch-with-your-account-manager] []}{lv5aspxa8y fy817bh53c Getting Started This article will walk you through all of the basics of the help center and where to go to find particular info. https://help.dealerspike.com/dealer-spike/getting-started /dealer-spike/getting-started getting-started [] 2021-12-07 00:57:58.753753 +0000 UTC 2022-03-10 22:01:11.038808 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0da0 0xc0001d0dc0}) map[en:/dealer-spike/getting-started] []}
/ecommerce
fa-dollar
Ecommerce
/order-management
u0pgoh5xvt
fa-inbox
Ecommerce Checkout Process and Orders
{y6du0qksl3 hc8frri8lp How to Configure Paypal for Checkout This article shows how to set up Paypal as a payment processor for your webstore. https://help.dealerspike.com/order-management/how-to-configure-paypal-for-checkout /order-management/how-to-configure-paypal-for-checkout how-to-configure-paypal-for-checkout [] 2021-11-22 23:10:28.881952 +0000 UTC 2022-07-25 20:41:42.111487 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d0fe0 0xc0001d1000}) map[en:/order-management/how-to-configure-paypal-for-checkout] []}{ljttu0qtgs hc8frri8lp How to configure Authorize.net for checkout This article shows how to set up authorize.net as a payment processor for your web store. https://help.dealerspike.com/order-management/how-to-configure-authorize-net-for-checkout /order-management/how-to-configure-authorize-net-for-checkout how-to-configure-authorize-net-for-checkout [] 2021-11-22 23:17:12.496104 +0000 UTC 2022-07-25 20:39:58.422912 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d10c0 0xc0001d10e0}) map[en:/order-management/how-to-configure-authorize-net-for-checkout] []}{5w856ki1q7 hc8frri8lp How to configure Stripe for checkout This article show how to set up Stripe as a payment processor for your web store. https://help.dealerspike.com/order-management/how-to-configure-stripe-for-checkout /order-management/how-to-configure-stripe-for-checkout how-to-configure-stripe-for-checkout [] 2021-11-22 23:15:14.282094 +0000 UTC 2022-07-25 20:39:40.542097 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d11a0 0xc0001d11c0}) map[en:/order-management/how-to-configure-stripe-for-checkout] []}{ya4mcl2oc1 hc8frri8lp Lightspeed Web Orders Module This article has information related to the third party CDK Lightspeed integration that sends order data to Lightspeed. https://help.dealerspike.com/order-management/lightspeed-web-orders-module /order-management/lightspeed-web-orders-module lightspeed-web-orders-module [] 2021-11-23 15:51:32.750167 +0000 UTC 2022-05-12 21:36:51.30575 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d1280 0xc0001d12a0}) map[en:/order-management/lightspeed-web-orders-module] []}{auo02iug2e hc8frri8lp Order Automation This page shows how to set up automation for orders to simplify fulfillment for high-volume stores. https://help.dealerspike.com/order-management/order-automation /order-management/order-automation order-automation [] 2021-11-22 22:28:09.258618 +0000 UTC 2022-05-10 15:31:35.353484 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d13a0 0xc0001d13c0}) map[en:/order-management/order-automation] []}{n2e895v2yy hc8frri8lp EasyPost - Feature Summary and Set-up This article shows the ins and outs of EasyPost, a third party integration that can be added to your web store to help with shipping and fulfillment. https://help.dealerspike.com/order-management/easy-post-feature-summary-and-set-up /order-management/easy-post-feature-summary-and-set-up easy-post-feature-summary-and-set-up [] 2021-11-23 15:42:32.719712 +0000 UTC 2022-05-10 15:13:19.218118 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d1480 0xc0001d14a0}) map[en:/order-management/easy-post-feature-summary-and-set-up] []}{xmstial9qh hc8frri8lp How to Buy Postage This guide walks through the process of calculating and purchasing postage for an order using EasyPost and printing out the shipping label for the shipment. https://help.dealerspike.com/order-management/how-to-buy-postage /order-management/how-to-buy-postage how-to-buy-postage [] 2021-11-22 16:09:17.967065 +0000 UTC 2022-05-10 15:09:45.55074 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d1580 0xc0001d15a0}) map[en:/order-management/how-to-buy-postage] []}{9tzrchcl3c hc8frri8lp Orders Overview This guide has basic information for understanding and managing orders placed through your web store. https://help.dealerspike.com/order-management/orders-overview /order-management/orders-overview orders-overview [purchase] 2021-11-22 22:21:12.857206 +0000 UTC 2022-05-10 15:02:45.48214 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d1660 0xc0001d1680}) map[en:/order-management/orders-overview] []}{2qacao8b92 hc8frri8lp How to Charge Shipping This guide shows how to set up shipping tiers with costs so customers are charged appropriately for orders to be sent to them. https://help.dealerspike.com/order-management/how-to-charge-shipping /order-management/how-to-charge-shipping how-to-charge-shipping [] 2021-11-23 16:04:13.516741 +0000 UTC 2022-04-26 19:42:35.180336 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001d1760 0xc0001d1780}) map[en:/order-management/how-to-charge-shipping] []}{jkvn5f3iyv hc8frri8lp Create Coupon Codes This article has information on creating coupon codes that apply discounts to products in your web store. https://help.dealerspike.com/order-management/create-coupon-codes /order-management/create-coupon-codes create-coupon-codes [] 2021-11-23 15:37:27.472513 +0000 UTC 2022-04-26 19:41:41.794921 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{true article is a stub API 0xc0001d1860 0xc0001d1880}) map[en:/order-management/create-coupon-codes] []}
/email
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Email Administration
{7h1luvts39 bx6i7ud9hv Adding Your Email Account to an External Mail App Estimated Reading Time: 10 Minutes. Want to add your Dealer Spike-hosted email account to an external app like Outlook, iOS, or Android email? While every mail application is a little different, this… https://help.dealerspike.com/email/filtering-leads /email/filtering-leads filtering-leads [iphone android ipad] 2021-12-10 20:53:03.254296 +0000 UTC 2022-11-15 16:52:27.795646 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2040 0xc0008b2060}) map[en:/email/filtering-leads] []}{irs2muvrws bx6i7ud9hv Resetting Your Dealer Spike-hosted Email Password Estimated Reading Time: 10 Minutes. Dealer Spike hosts email for some of our dealerships, if you are one of them and need help with resetting your email password, you’ve come to the right place! Firs… https://help.dealerspike.com/email/resetting-your-dealer-spike-hosted-email-password /email/resetting-your-dealer-spike-hosted-email-password resetting-your-dealer-spike-hosted-email-password [] 2021-12-02 20:31:54.110572 +0000 UTC 2022-03-10 22:11:06.510553 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2140 0xc0008b2160}) map[en:/email/resetting-your-dealer-spike-hosted-email-password] []}
/getting-started-with-ecommerce
u0pgoh5xvt
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Getting Started with Ecommerce
{zft59j0q4p bwi3pgvryn Ecommerce Terms and Functions Reference to each part of Ecommerce functionality and links to available documentation. https://help.dealerspike.com/getting-started-with-ecommerce/ecommerc-terms-and-functions /getting-started-with-ecommerce/ecommerc-terms-and-functions ecommerc-terms-and-functions [] 2022-04-21 16:10:58.943029 +0000 UTC 2022-10-26 13:28:41.117657 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b22c0 0xc0008b22e0}) map[en:/getting-started-with-ecommerce/ecommerc-terms-and-functions] []}{tnztjywt3u bwi3pgvryn File Center Import and Export Hub This page walks through the basics of the File Center tab where you can upload and export CSV spreadsheet files to manipulate the inventory, products, categories, and prices in your web store. https://help.dealerspike.com/getting-started-with-ecommerce/file-center /getting-started-with-ecommerce/file-center file-center [] 2021-11-22 22:40:11.931636 +0000 UTC 2022-10-05 21:46:57.532696 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b23a0 0xc0008b23c0}) map[en:/getting-started-with-ecommerce/file-center] []}{mr1a9ckd6a bwi3pgvryn Webstore Settings This article shows how to input the basic settings for your web store. https://help.dealerspike.com/getting-started-with-ecommerce/webstore-settings /getting-started-with-ecommerce/webstore-settings webstore-settings [] 2021-11-23 15:47:33.51566 +0000 UTC 2022-05-11 21:58:33.070747 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2480 0xc0008b24a0}) map[en:/getting-started-with-ecommerce/webstore-settings] []}{ns1sv9sf4b bwi3pgvryn Configure Inventory Rules This article shows how to configure the rules governing automation and aggregation of your inventory. https://help.dealerspike.com/getting-started-with-ecommerce/configure-inventory-rules /getting-started-with-ecommerce/configure-inventory-rules configure-inventory-rules [Aftermarket Inventory Rules] 2021-11-23 15:34:09.857094 +0000 UTC 2022-05-11 21:57:42.992294 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2560 0xc0008b2580}) map[en:/getting-started-with-ecommerce/configure-inventory-rules] []}{zq5fwhpr8w bwi3pgvryn General Account Settings This page has information for setting up an account for the user who will be managing the ecommerce store. https://help.dealerspike.com/getting-started-with-ecommerce/general-account-settings /getting-started-with-ecommerce/general-account-settings general-account-settings [] 2021-11-23 15:38:39.721771 +0000 UTC 2022-05-11 21:55:34.916914 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2660 0xc0008b2680}) map[en:/getting-started-with-ecommerce/general-account-settings] []}{6a3esz8twl bwi3pgvryn FAQs This article has frequently asked questions from customers with their responses. It's a good idea to check here if you're having an issue to see if there's already a solution or answer listed. https://help.dealerspike.com/getting-started-with-ecommerce/pss-faqs-light-speed-faqs /getting-started-with-ecommerce/pss-faqs-light-speed-faqs pss-faqs-light-speed-faqs [DS_exclusive] 2021-11-23 15:58:56.581364 +0000 UTC 2022-04-26 19:34:14.734435 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2740 0xc0008b2760}) map[en:/getting-started-with-ecommerce/pss-faqs-light-speed-faqs] []}{1bjeftdth0 bwi3pgvryn Accessing Ecommerce This article will walk you through the process of signing in to the ecommerce platform for the first time. https://help.dealerspike.com/getting-started-with-ecommerce/accessing-ecommerce /getting-started-with-ecommerce/accessing-ecommerce accessing-ecommerce [DS_exclusive] 2022-02-18 15:49:22.919632 +0000 UTC 2022-04-25 15:17:50.736301 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2840 0xc0008b2860}) map[en:/getting-started-with-ecommerce/accessing-ecommerce] []}
/inventory
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Inventory
{d5jowbst54 ojo0exsk94 Inventory Trim Matching Guide Trim matching is how units are connected to the Dealer Spike inventory database and how units get extras like descriptions, specifications, and stock photos. This page explains how trim matching works. https://help.dealerspike.com/inventory/inventory-trim-matching-guide /inventory/inventory-trim-matching-guide inventory-trim-matching-guide [inventory model number unit model name stock photo matching stock image trim database model code glossary] 2022-01-20 17:53:26.43316 +0000 UTC 2022-11-29 16:05:36.2939 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 day ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2a20 0xc0008b2a40}) map[en:/inventory/inventory-trim-matching-guide] []}{qbucd7euoh ojo0exsk94 Protecting Manual Changes to your Major Inventory Units Protecting Manual Changes to your Inventory Units. The Dealer Spike platform allows you, the dealer, to make changes to your inventory units within the Inventory Manager of your website. The most com… https://help.dealerspike.com/inventory/protecting-manual-changes-to-your-major-inventory-units /inventory/protecting-manual-changes-to-your-major-inventory-units protecting-manual-changes-to-your-major-inventory-units [overwrite overwriting manual change changes inventory manager auto-maintain change nightly feed] 2022-08-16 22:48:24.880219 +0000 UTC 2022-11-22 15:31:38.574107 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 week ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2b40 0xc0008b2b60}) map[en:/inventory/protecting-manual-changes-to-your-major-inventory-units] []}{dcnwwte84i ojo0exsk94 About The Vehicle Detail Page This article explains each part of the vehicle detail page or inventory detail page, along with what can be edited for each section. https://help.dealerspike.com/inventory/the-vehicle-detail-page /inventory/the-vehicle-detail-page the-vehicle-detail-page [pricing] 2022-04-21 22:03:46.616855 +0000 UTC 2022-11-15 15:58:49.320648 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2c20 0xc0008b2c40}) map[en:/inventory/the-vehicle-detail-page] []}{pcgcos9a29 ojo0exsk94 How to Edit/Update Inventory Units in the Inventory Manager This article walks through the process to add new inventory units through the DS Admin Panel. https://help.dealerspike.com/inventory/how-to-edit-inventory-units-in-the-inventory-manager /inventory/how-to-edit-inventory-units-in-the-inventory-manager how-to-edit-inventory-units-in-the-inventory-manager [pricing] 2022-10-05 22:10:32.423632 +0000 UTC 2022-11-15 15:58:22.325876 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2d00 0xc0008b2d20}) map[en:/inventory/how-to-edit-inventory-units-in-the-inventory-manager] []}{ffnxt7zhl6 ojo0exsk94 Adding Units that Aren't in the Vehicle Database This article will show you how to add units that haven't been added to Dealer Spike's inventory database yet, like pre-order units where the full stats sheets haven't been released. https://help.dealerspike.com/inventory/adding-units-from-outside-the-vehicle-database /inventory/adding-units-from-outside-the-vehicle-database adding-units-from-outside-the-vehicle-database [preorder pre-order 2023 2024 2025 2026 2027] 2021-11-16 15:17:24.634149 +0000 UTC 2022-11-08 15:51:56.241788 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2e40 0xc0008b2e60}) map[en:/inventory/adding-units-from-outside-the-vehicle-database] []}{8ygp5lnfsk ojo0exsk94 How to Troubleshoot Duplicate Inventory Units on your Dealer Spike Website If you notice units showing up twice on your Dealer Spike website, it's likely due to one of two common causes and you can fix it quickly and easily without contacting Dealer Spike! Common Cause #1:… https://help.dealerspike.com/inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units /inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units how-to-troubleshoot-duplicate-major-unit-inventory-units [] 2022-09-07 21:08:59.525399 +0000 UTC 2022-10-03 16:09:39.239618 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b2f20 0xc0008b2f40}) map[en:/inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units] []}{vg7c2rmq4x ojo0exsk94 Enhance Digital Retailing with Payment Genie Payment Genie provides customers with convenient monthly payment estimates on sales item and search pages. https://help.dealerspike.com/inventory/enhance-digital-retailing-with-payment-genie /inventory/enhance-digital-retailing-with-payment-genie enhance-digital-retailing-with-payment-genie [payment genie shop by payment monthly payment credit score digital retailing credit check] 2022-05-23 11:58:50.722818 +0000 UTC 2022-09-27 15:40:04.009817 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3040 0xc0008b3060}) map[en:/inventory/enhance-digital-retailing-with-payment-genie] []}{20bt57ytdh ojo0exsk94 What to Do If Your Inventory Isn't Updating This article will show you some basic troubleshooting steps and considerations to keep in mind if you find your inventory changes aren't showing up on the front end of your website. https://help.dealerspike.com/inventory/what-to-do-if-your-inventory-isn-t-updating /inventory/what-to-do-if-your-inventory-isn-t-updating what-to-do-if-your-inventory-isn-t-updating [] 2021-12-02 20:21:01.533592 +0000 UTC 2022-08-16 22:51:59.814219 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3120 0xc0008b3140}) map[en:/inventory/what-to-do-if-your-inventory-isn-t-updating] []}{qekdm7fdbm ojo0exsk94 Recently Viewed Inventory This page shows off and explains the Recently Viewed Inventory widget that can be added to inventory detail (VDP) pages. https://help.dealerspike.com/inventory/recently-viewed-inventory /inventory/recently-viewed-inventory recently-viewed-inventory [] 2022-06-07 13:55:27.524571 +0000 UTC 2022-07-07 21:43:39.596055 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3200 0xc0008b3220}) map[en:/inventory/recently-viewed-inventory] []}{hk71jfgtzt ojo0exsk94 Managing Inventory Display Order Display Order is a feature that lets you override the default sorting behavior on your inventory pages with custom ordering. This page will show you how to control display order and explain how it works. https://help.dealerspike.com/inventory/managing-inventory-display-order /inventory/managing-inventory-display-order managing-inventory-display-order [] 2021-12-10 02:59:13.483196 +0000 UTC 2022-03-11 16:19:43.098651 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3300 0xc0008b3320}) map[en:/inventory/managing-inventory-display-order] []}{3biqj2mny3 ojo0exsk94 Managing Stock Photos on Inventory Units This article will show you how to make sure your unit is connected to the database and how to switch between and add multiple stock photos to a unit. https://help.dealerspike.com/inventory/adding-stock-photos-to-inventory-units /inventory/adding-stock-photos-to-inventory-units adding-stock-photos-to-inventory-units [] 2021-12-07 08:38:19.020821 +0000 UTC 2022-03-11 16:16:34.415441 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b33e0 0xc0008b3400}) map[en:/inventory/adding-stock-photos-to-inventory-units] []}{qz8bh8g3rn ojo0exsk94 Managing Multi-Location and Multi-Site Inventory This article will show off the differences between multi-location and multi-site inventory and how to manage your inventory from either perspective. https://help.dealerspike.com/inventory/managing-multi-location-and-multi-site-inventory /inventory/managing-multi-location-and-multi-site-inventory managing-multi-location-and-multi-site-inventory [] 2021-12-07 18:19:30.806802 +0000 UTC 2022-03-11 16:15:48.267835 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b34c0 0xc0008b34e0}) map[en:/inventory/managing-multi-location-and-multi-site-inventory] []}{4n36cnsw54 ojo0exsk94 Managing Featured Inventory Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any. Managing Featured Inventory. Featured Inventory is a great tool to highlight units that dealers may want to… https://help.dealerspike.com/inventory/managing-featured-inventory /inventory/managing-featured-inventory managing-featured-inventory [featured1] 2021-09-28 21:17:05.700639 +0000 UTC 2022-03-11 16:12:37.80082 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b35a0 0xc0008b35c0}) map[en:/inventory/managing-featured-inventory] []}{ke0k64cw5l ojo0exsk94 Adding Youtube Videos to Inventory Units Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inve… https://help.dealerspike.com/inventory/adding-youtube-videos-to-inventory-units /inventory/adding-youtube-videos-to-inventory-units adding-youtube-videos-to-inventory-units [_Leads] 2021-10-01 17:13:38.392299 +0000 UTC 2022-03-11 16:11:43.371698 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b36a0 0xc0008b36c0}) map[en:/inventory/adding-youtube-videos-to-inventory-units] []}{00a7hzs9ev ojo0exsk94 Adding Overlay Text to Inventory Units Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inve… https://help.dealerspike.com/inventory/adding-overlay-text-to-inventory-units /inventory/adding-overlay-text-to-inventory-units adding-overlay-text-to-inventory-units [] 2021-10-01 15:18:23.867101 +0000 UTC 2022-03-11 16:01:43.926681 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3780 0xc0008b37a0}) map[en:/inventory/adding-overlay-text-to-inventory-units] []}{ou8ifgl275 ojo0exsk94 Managing Rental Inventory This page will show you how to manage rental units. https://help.dealerspike.com/inventory/managing-rental-inventory /inventory/managing-rental-inventory managing-rental-inventory [] 2021-12-07 04:56:39.046354 +0000 UTC 2022-03-11 16:00:01.476193 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3860 0xc0008b3880}) map[en:/inventory/managing-rental-inventory] []}{7ci2c8t5s0 ojo0exsk94 Exporting / Printing Out Your Inventory Estimated Reading Time: 2 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inven… https://help.dealerspike.com/inventory/exporting-printing-out-your-inventory /inventory/exporting-printing-out-your-inventory exporting-printing-out-your-inventory [] 2021-11-16 16:14:16.028631 +0000 UTC 2022-03-11 15:57:23.367684 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3940 0xc0008b3960}) map[en:/inventory/exporting-printing-out-your-inventory] []}{0v2jnjgmab ojo0exsk94 Adding Units to Your Inventory Estimated Reading Time: 5 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inven… https://help.dealerspike.com/inventory/adding-units-to-your-inventory /inventory/adding-units-to-your-inventory adding-units-to-your-inventory [] 2021-11-16 16:14:44.955901 +0000 UTC 2022-03-11 15:48:21.489306 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3a20 0xc0008b3a40}) map[en:/inventory/adding-units-to-your-inventory] []}{xb4dc1juvb ojo0exsk94 Managing Price Fields on the Inventory Pages This article explains what each of the price fields on the inventory pages do and shows how they affect the price display on the front end of the site. https://help.dealerspike.com/inventory/managing-price-fields-on-the-inventory-pages /inventory/managing-price-fields-on-the-inventory-pages managing-price-fields-on-the-inventory-pages [] 2021-12-17 07:43:42.642909 +0000 UTC 2022-03-11 09:17:48.363581 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3b00 0xc0008b3b20}) map[en:/inventory/managing-price-fields-on-the-inventory-pages] []}
/leads
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Leads
{c4zmefs4v7 5vjxnhke33 Printing Finance App Leads This article shows how to find and print out finance application leads in the admin panel. https://help.dealerspike.com/leads/printing-finance-app-leads /leads/printing-finance-app-leads printing-finance-app-leads [credit] 2021-11-16 15:43:27.523762 +0000 UTC 2022-05-10 15:02:08.505052 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3ca0 0xc0008b3cc0}) map[en:/leads/printing-finance-app-leads] []}{3dvr8e72jf 5vjxnhke33 Approving and Rejecting User Surveys and Testimonials Estimated Reading Time: 5 Minutes Required Permissions: Survey Click Here for Quick Guide: Log into your site's admin panel. Click the Content tab at the top of the page, then click the Manage Survey… https://help.dealerspike.com/leads/approving-and-rejecting-user-surveys-and-testimonials /leads/approving-and-rejecting-user-surveys-and-testimonials approving-and-rejecting-user-surveys-and-testimonials [] 2021-12-06 02:00:17.599316 +0000 UTC 2022-03-10 23:53:56.275961 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3d80 0xc0008b3da0}) map[en:/leads/approving-and-rejecting-user-surveys-and-testimonials] []}{8i1iiji7r3 5vjxnhke33 Change Lead Email Settings This document will walk through the process of updating your lead email settings. https://help.dealerspike.com/leads/change-lead-email-settings /leads/change-lead-email-settings change-lead-email-settings [conversions Test-CMS-LighthouseWP] 2021-09-28 21:05:15.35752 +0000 UTC 2022-03-10 23:50:36.056829 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3e60 0xc0008b3e80}) map[en:/leads/change-lead-email-settings] []}{78qavs3tpv 5vjxnhke33 Exporting Leads This article will show you where to go to export leads from your website and offer some configuration tips. https://help.dealerspike.com/leads/exporting-leads /leads/exporting-leads exporting-leads [] 2021-10-01 15:14:01.500733 +0000 UTC 2022-03-10 23:46:15.939003 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0008b3f40 0xc0008b3f60}) map[en:/leads/exporting-leads] []}
/newsletter
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Newsletter
{bb99cxk348 092l3ha9r6 Exporting Newsletter Contacts to a CSV File This article will show you how to export your newsletter contacts individually or as a group to a CSV file. https://help.dealerspike.com/newsletter/exporting-newsletter-contacts-to-a-csv-file /newsletter/exporting-newsletter-contacts-to-a-csv-file exporting-newsletter-contacts-to-a-csv-file [] 2022-01-04 11:10:03.039479 +0000 UTC 2022-05-27 18:33:50.112571 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001920c0 0xc0001920e0}) map[en:/newsletter/exporting-newsletter-contacts-to-a-csv-file] []}{hm2k216olk 092l3ha9r6 Importing an Audience List into the Newsletter Tool Estimated Reading Time: 10 Minutes Required Permissions: Newsletter Click Here for Quick Guide: Log into the newsletter tool. Click the Audience tab at the top of the page. Click the Imports tab on t… https://help.dealerspike.com/newsletter/importing-an-audience-list-into-the-newsletter-tool /newsletter/importing-an-audience-list-into-the-newsletter-tool importing-an-audience-list-into-the-newsletter-tool [] 2021-12-02 20:26:22.431644 +0000 UTC 2022-03-10 23:57:56.421259 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001921c0 0xc0001921e0}) map[en:/newsletter/importing-an-audience-list-into-the-newsletter-tool] []}{xv2rbz0kuc 092l3ha9r6 Creating a Newsletter Newsletters broadcast your business news directly to the people who care: customers who sign up for your email list. This article explains how to create a Newsletter using the Dealerspike Newsletter tool. https://help.dealerspike.com/newsletter/creating-a-newsletter /newsletter/creating-a-newsletter creating-a-newsletter [] 2021-12-10 22:55:51.407759 +0000 UTC 2022-03-10 22:31:59.005586 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000192300 0xc000192320}) map[en:/newsletter/creating-a-newsletter] []}{34kzk3eycg 092l3ha9r6 Resetting Your Newsletter Password Estimated Reading Time: 2 Minutes Required Permissions: Newsletter Click Here for Quick Guide: Go to https://app.e2ma.net/app2/login/. Enter the email address associated with your newsletter account… https://help.dealerspike.com/newsletter/resetting-your-newsletter-password /newsletter/resetting-your-newsletter-password resetting-your-newsletter-password [] 2021-11-16 15:26:01.785047 +0000 UTC 2022-03-10 22:15:58.757778 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001923e0 0xc000192400}) map[en:/newsletter/resetting-your-newsletter-password] []}{aj1bj6u6f1 092l3ha9r6 Log into the Dealerspike Newsletter tool This article explains how to sign into the Dealerspike Newsletter tool. https://help.dealerspike.com/newsletter/log-into-the-dealerspike-newsletter-tool /newsletter/log-into-the-dealerspike-newsletter-tool log-into-the-dealerspike-newsletter-tool [] 2021-12-13 21:36:34.442094 +0000 UTC 2022-03-10 22:14:45.520599 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001924e0 0xc000192500}) map[en:/newsletter/log-into-the-dealerspike-newsletter-tool] []}
/oem-catalog-and-product-management
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OEM Catalog and Product Management
{74oh57xuam uq18eoijss Update Ecommerce OEM Prices by Price File Import This guide shows how to manage and upload a file containing custom prices for the OEM parts on your Dealerspike website. https://help.dealerspike.com/oem-catalog-and-product-management/import-ecommerce-oem-price-files /oem-catalog-and-product-management/import-ecommerce-oem-price-files import-ecommerce-oem-price-files [DS_exclusive] 2022-06-10 19:18:25.963242 +0000 UTC 2022-10-25 15:20:57.220758 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001926c0 0xc0001926e0}) map[en:/oem-catalog-and-product-management/import-ecommerce-oem-price-files] []}{jkqi48kvfc uq18eoijss OEM Information This article has information on managing OEM replacement parts. https://help.dealerspike.com/oem-catalog-and-product-management/oem /oem-catalog-and-product-management/oem oem [] 2021-11-22 16:16:25.969917 +0000 UTC 2022-10-05 19:38:12.289934 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001927a0 0xc0001927e0}) map[en:/oem-catalog-and-product-management/oem] []}{i9tl8v4ja5 uq18eoijss StreamsAdmin / OEM Replacement Catalog This article shows how to use the StreamsAdmin/Parts Manager page to manage parts inside the ecommerce platform. https://help.dealerspike.com/oem-catalog-and-product-management/streams-admin-oem-replacement-catalog /oem-catalog-and-product-management/streams-admin-oem-replacement-catalog streams-admin-oem-replacement-catalog [OnetoMany] 2021-11-22 16:22:03.585828 +0000 UTC 2022-10-04 22:00:43.817175 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0001928a0 0xc0001928c0}) map[en:/oem-catalog-and-product-management/streams-admin-oem-replacement-catalog] []}{wd0wu3r7o9 uq18eoijss Catalog Availablility- Partstream OEM This page shows all of the catalogs available through PartStream. https://help.dealerspike.com/oem-catalog-and-product-management/catalog-availablility-partstream /oem-catalog-and-product-management/catalog-availablility-partstream catalog-availablility-partstream [DS_exclusive] 2021-11-29 20:38:25.808612 +0000 UTC 2022-10-04 21:33:09.130691 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000192980 0xc0001929a0}) map[en:/oem-catalog-and-product-management/catalog-availablility-partstream] []}
/other-integrations
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Other Integrations
/adding-private-custom-catalog-data
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Private Catalog and Product Management
{78zz9wh5n6 xt6skbuxw7 Delete Products This guide walks through how to delete private/custom products from your web store. https://help.dealerspike.com/adding-private-custom-catalog-data/deleting-your-private-catalog-data /adding-private-custom-catalog-data/deleting-your-private-catalog-data deleting-your-private-catalog-data [] 2021-11-22 21:19:28.386141 +0000 UTC 2022-10-26 22:59:38.304161 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000192bc0 0xc000192be0}) map[en:/adding-private-custom-catalog-data/deleting-your-private-catalog-data] []}{bel7arjxmp xt6skbuxw7 How do I Create and Publish Private/Custom Catalogs? This article lists recommended options for: getting Private Catalog data into the backend, managing pricing, fitments, and inventory, and listing Private Catalog data to the Webstore. https://help.dealerspike.com/adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend /adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend getting-your-private-catalog-data-into-the-backend [] 2021-11-22 17:16:20.90566 +0000 UTC 2022-10-25 20:29:07.276319 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false lacks links to mapping. update in two sets of proceefures, not both import and manhual in one track. API 0xc000192ca0 0xc000192cc0}) map[en:/adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend] []}{9f96brf8y5 xt6skbuxw7 Update Private Catalog Products and Product Groups by User Interface How to add Private Catalog Products to your ecommerce webstore with the user interface. https://help.dealerspike.com/adding-private-custom-catalog-data/create-products-by-using-the-user-interface /adding-private-custom-catalog-data/create-products-by-using-the-user-interface create-products-by-using-the-user-interface [] 2021-11-22 22:50:00.733387 +0000 UTC 2022-10-25 20:20:10.570939 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000192d80 0xc000192da0}) map[en:/adding-private-custom-catalog-data/create-products-by-using-the-user-interface] []}{1pn6zgtggi xt6skbuxw7 Update Fitment by User Interface This guide shows how to add fitment through the regular user interface in the ecommerce platform. https://help.dealerspike.com/adding-private-custom-catalog-data/add-fitment-by-user-interface /adding-private-custom-catalog-data/add-fitment-by-user-interface add-fitment-by-user-interface [] 2021-11-22 21:13:42.334416 +0000 UTC 2022-10-25 20:14:59.152178 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000192e60 0xc000192e80}) map[en:/adding-private-custom-catalog-data/add-fitment-by-user-interface] []}{03m9jdu49i xt6skbuxw7 Update Fitment by CSV Import This guide walks through how to add fitment by uploading a CSV spreadsheet file. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-import-fitment /adding-private-custom-catalog-data/private-catalog-import-fitment private-catalog-import-fitment [] 2021-11-23 22:22:23.973021 +0000 UTC 2022-10-25 20:14:48.621173 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000192f60 0xc000192f80}) map[en:/adding-private-custom-catalog-data/private-catalog-import-fitment] []}{3ol01exygc xt6skbuxw7 Export Ecommerce Products and Product Groups to CSV This guide shows how to export private catalog product data to a CSV file that can be opened in a spreadsheet editor like Microsoft Excel or imported into another system. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-export-products /adding-private-custom-catalog-data/private-catalog-export-products private-catalog-export-products [] 2021-11-23 22:19:10.011381 +0000 UTC 2022-10-25 15:47:46.758147 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000193040 0xc000193060}) map[en:/adding-private-custom-catalog-data/private-catalog-export-products] []}{xxh18ir8ax xt6skbuxw7 Update Private Catalog Products and Product Groups by CSV Import How to download a template CSV file, customize it with data, and upload it to import Private Catalog Products into your Ecommerce webstore. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-import-products-1 /adding-private-custom-catalog-data/private-catalog-import-products-1 private-catalog-import-products-1 [] 2021-11-24 21:29:05.377295 +0000 UTC 2022-10-25 15:47:02.00948 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000193180 0xc0001931a0}) map[en:/adding-private-custom-catalog-data/private-catalog-import-products-1] []}{srrwmz9fk3 xt6skbuxw7 What Should I Know Before Starting a Private Catalog? What core concepts should I know before building a private/custom ecommerce catalog? https://help.dealerspike.com/adding-private-custom-catalog-data/core-concepts /adding-private-custom-catalog-data/core-concepts core-concepts [Custom Catalog Private Catalog core concepts Get Started with Private Ecommerce Catalogs] 2021-11-22 23:18:56.103958 +0000 UTC 2022-10-25 00:17:25.731603 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000193260 0xc000193280}) map[en:/adding-private-custom-catalog-data/core-concepts] []}{vseqzm2dxo xt6skbuxw7 Examples of Product Data and Attributes This page has examples of product data from a CSV file along with live examples from a demonstration site of how the products will look. https://help.dealerspike.com/adding-private-custom-catalog-data/examples-of-product-data-and-attributes /adding-private-custom-catalog-data/examples-of-product-data-and-attributes examples-of-product-data-and-attributes [DS_exclusive] 2021-12-08 15:39:29.568811 +0000 UTC 2022-10-04 17:52:24.238365 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000193340 0xc000193360}) map[en:/adding-private-custom-catalog-data/examples-of-product-data-and-attributes] []}

Table of Contents

DMS Integration Frequently Asked Questions

Randall Theil Updated by Randall Theil

Estimated Reading Time: 15 Minutes

How long should I expect the integration setup to take?

Because every dealer situation is different, setup completion times will vary. Most setups take between 2-3 weeks, but because DMS providers differ, some integrations could take up to 6 weeks to complete.

How can I help get my integration completed quickly?

The best way to reduce lead time is to provide as much detailed information as possible and to be responsive when communicating with us. When dealing with individual units, having the stock number is vital.

Will the integration process automate my entire workflow?

No. The inventory feed process will bring over most of your inventory data, but there will be times when you need to manually adjust data via the Dealer Spike Inventory Manager or your DMS software. Errors in inventory data on the DMS will be reflected on your website and will need to be corrected on the DMS at the dealership level.

Can Dealer Spike map every field I have on the DMS over to my website?

Not always. We will work closely with you to map as much information as possible, but there are instances where data specific to an individual industry or manufacturer has no corresponding field available in Dealer Spike.

What if I want industry-specific fields?

We try our best to incorporate most fields; however, we may not have the ability to map to some industry-specific fields included by your DMS. Please submit a case to let us know which fields you would like us to map to. We will gather detailed information from you and then research Dealer Spike capabilities. The Support team can create custom fields in your Inventory Manager that will allow you to enter values manually after the unit has been imported

Which fields update nightly, and which don’t?

Inventory units are automatically set to upload to the website from the DMS every night - these are referred to as auto-maintained units.  This means that any manual change made to a unit from within the Inventory Manager will be overwritten by the nightly inventory feed.  

To prevent this from happening, Dealer Spike will need to update settings so the manual changes won’t be overwritten by the nightly feed.  The unit will continue to be included in the nightly feed run, but your manual changes will no longer be overwritten.

Please call the Integration Team at 800.288.5917 ext 203 or send us an email at feeds@dealerspike.com.

How often does the inventory feed process run?

The process runs nightly at 12:00AM PST. Each dealer’s initial run brings over all major units, and only units added or removed after the initial run are impacted during subsequent feeds. All inventory changes must be submitted in your DMS and sent to Dealer Spike before 12:00AM PST to ensure they update the next day.

What if I need a unit updated mid-day?

The most effective way to update a unit during the day is to make the changes in the Inventory Manager.

How do third parties differ?

Your Integration Specialist understands how each third party functions and will assist you with your specific situation.Third party responsiveness is always a factor in completion time, and we rely on you to help engage third parties when expediting the process.

Why can’t I delete units brought over from an inventory feed out of Inventory Manager?

Units brought over during an inventory feed cannot be manually deleted from the website—this is to prevent issues with the unit coming back over from the inventory feed again the next night. You have several options for removing a unit from the website:

  • Send a case to feeds@dealerspike.com, and an Integration Specialist will help you find a solution.
  • You can mark a unit as inactive via the admin panel, which will also prevent it from being displayed and fed over to third parties.

Why don’t all my units have stock images?

Dealer Spike can attempt to assign the proper manufacturer images and specs to your inventory units when they import via an incoming integration. The matching process will not match 100% of your inventory, so you may still need to manage your units through the Inventory Manager on your Dealer Spike website.

How do I upload images?

If your DMS provides images, Dealer Spike can bring them over during the integration and subsequent inventory feed runs. Images can also be manually uploaded through the Dealer Spike admin panel or through a DMS integration. Uploading images in both places leads to images being deleted and removed, so be sure to choose just one of these methods.

How do vehicle types and categories work?

We can take any key information, such as a category, from your DMS and map it to a vehicle type and category pair. For example, if you are sending over a category that equals “Boat-Fishing,” we can assign Vehicle Type as “Boat” and category as “Fishing.” For assistance, please submit a detailed case to feeds@dealerspike.com that includes the information you want to enter and how you want it to filter on the front end.

Why does Dealer Spike ask me for SKU sheets?

Because OEMs rely on dealers to sell their products, OEMs are motivated to provide SKU sheets to dealers in a timely fashion. It is extremely likely that a dealer will have OEM SKU sheets from manufacturers sooner than Dealer Spike can obtain them. Providing SKU sheets when asked is the quickest way for Dealer Spike to match your inventory to manufacturer specs and images.

How do I correct an incoming inventory issue vs. make a change to the way something looks on the front end?

If you are experiencing an issue with imported inventory data, please email feeds@dealerspike.com. For all other issues, please contact your Account Manager

Who do I contact with questions about pricing, costs or invoice issues?

All questions related to pricing or invoice issues should be directed to your Account Manager.

What are the hours of operation for the Integrations Team?

We work Monday through Friday, 7:00AM – 4:00PM PST, with the exception of holidays. If you need to open a case, you can send a detailed email to feeds@dealerspike.com 24 hours a day, seven days a week, and we will contact you during our normal working hours.

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Getting Started with DMS Integrations

DMS Integrations Overview (Incoming Feeds)

Email Support