/admin-panel
fa-cogs
Admin Panel
{9p51a5r739 rkjd3roshl Managing Admin User Permissions This article describes each of the user permissions in the admin panel, as well as how to create and delete users. https://help.dealerspike.com/admin-panel/about-user-permissions-in-the-admin-panel /admin-panel/about-user-permissions-in-the-admin-panel about-user-permissions-in-the-admin-panel [_recent] 2021-12-06 02:19:02.87838 +0000 UTC 2022-09-13 15:13:25.445539 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00042a1a0 0xc00042a1e0}) map[en:/admin-panel/about-user-permissions-in-the-admin-panel] []}{ax00labzz7 rkjd3roshl Signing Into the Admin Panel Estimated Reading Time: 2 minutes Click Here for Quick Guide: Go to your site's admin panel log-in page (https:www.yoursitehere.com/admin). Put your user name and password into the sign in form and c… https://help.dealerspike.com/admin-panel/signing-into-the-admin-panel /admin-panel/signing-into-the-admin-panel signing-into-the-admin-panel [] 2021-11-16 15:40:48.289809 +0000 UTC 2022-03-10 21:01:13.344913 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042a2c0 0xc00042a2e0}) map[en:/admin-panel/signing-into-the-admin-panel] []}{mcbozogukp rkjd3roshl Resetting Your Admin Panel Password Estimated Reading Time: 5 minutes Required Permissions: Useradmin Click Here for Quick Guide: Sign into your site's admin panel. Go to the Manage Users page (Admin -> Manage Users). Click the Update… https://help.dealerspike.com/admin-panel/resetting-your-admin-panel-password /admin-panel/resetting-your-admin-panel-password resetting-your-admin-panel-password [] 2021-12-02 20:34:07.313209 +0000 UTC 2022-03-10 20:58:48.896814 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042a3a0 0xc00042a3c0}) map[en:/admin-panel/resetting-your-admin-panel-password] []}{f78adzzkah rkjd3roshl Creating New Admin Panel User Accounts Estimated Reading Time: 5-10 minutes Required Permissions: Useradmin Click Here for Quick Guide: Sign into your site's admin panel. Go to the Manage Users page (Admin -> Manage Users). Click the Crea… https://help.dealerspike.com/admin-panel/creating-new-admin-panel-user-accounts /admin-panel/creating-new-admin-panel-user-accounts creating-new-admin-panel-user-accounts [] 2021-09-28 21:54:28.015356 +0000 UTC 2022-03-10 20:54:22.31815 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042a480 0xc00042a4a0}) map[en:/admin-panel/creating-new-admin-panel-user-accounts] []}
/aftermarket-catalog-and-product-management
xzv24hlmc3
fa-medkit
Aftermarket Catalog and Product Management
{mtmv1pg7cc oqoxey91q7 Automatic Category Management This article details the rules governing automatic management of Aftermarket Categories. https://help.dealerspike.com/aftermarket-catalog-and-product-management/automatic-category-management /aftermarket-catalog-and-product-management/automatic-category-management automatic-category-management [randomly where missing moved lost came] 2022-10-10 20:57:55.258379 +0000 UTC 2022-10-25 15:12:13.759141 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042a620 0xc00042a640}) map[en:/aftermarket-catalog-and-product-management/automatic-category-management] []}{xkiibqiqd5 oqoxey91q7 Catalog Availability - Ecommerce Aftermarket This article has information on the available distributor catalogs that can be added to your web store. https://help.dealerspike.com/aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream /aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream catalog-availablility-ecommerce-and-partstream [DS_exclusive] 2021-11-22 23:23:59.332725 +0000 UTC 2022-10-05 19:37:28.171521 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042a7c0 0xc00042a800}) map[en:/aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream] []}
/analytics
fa-bar-chart
Analytics
{2i7d1isg9z 96gx99rnay Important Analytics and SEO Terms and What They Mean for Your Site This page runs down all of the most important SEO and analytics-related terms you'll run into when looking up information about how your site is doing. https://help.dealerspike.com/analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site /analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site important-analytics-and-seo-terms-and-what-they-mean-for-your-site [] 2022-10-07 14:37:59.471076 +0000 UTC 2022-10-11 15:18:04.585124 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042ab00 0xc00042aba0}) map[en:/analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site] []}{j72ynppzn9 96gx99rnay Basic DNS Information for Your Website & Email Domain This page explains how to tell if your domain is expired, how to find information on your domain, and how to check and remove your email domain from blacklists. https://help.dealerspike.com/analytics/basic-dns-information-for-your-website /analytics/basic-dns-information-for-your-website basic-dns-information-for-your-website [_recent] 2022-09-20 09:34:09.046521 +0000 UTC 2022-09-27 16:37:09.206845 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042af60 0xc00042afc0}) map[en:/analytics/basic-dns-information-for-your-website] []}{wejb3bdo25 96gx99rnay Tips to Improve Your Site's Search Engine Optimization Search Engine Optimization is one of the most important factors in connecting with customers online. This page will give you some basic tips and advice for improving the performance of your Dealer Spike website on search engines like Google. https://help.dealerspike.com/analytics/tips-to-improve-your-site-s-search-engine-optimization /analytics/tips-to-improve-your-site-s-search-engine-optimization tips-to-improve-your-site-s-search-engine-optimization [_recent] 2022-09-13 15:14:59.453356 +0000 UTC 2022-09-13 15:17:33.498432 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042b1c0 0xc00042b200}) map[en:/analytics/tips-to-improve-your-site-s-search-engine-optimization] []}{bxbdl3ux5f 96gx99rnay Creating Custom Reports in Web Stats This article will show you how to create custom graphs and widgets to report on custom analytics metrics through the web stats platform. https://help.dealerspike.com/analytics/creating-custom-reports-in-web-stats /analytics/creating-custom-reports-in-web-stats creating-custom-reports-in-web-stats [analytics] 2021-12-28 14:25:27.467777 +0000 UTC 2022-05-24 14:21:10.547982 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042b2e0 0xc00042b300}) map[en:/analytics/creating-custom-reports-in-web-stats] []}{upxy3wcbjp 96gx99rnay Creating Email Reports in Web Stats This article will show you how to set up email reports on the Web Stats platform. https://help.dealerspike.com/analytics/creating-email-reports-in-web-stats /analytics/creating-email-reports-in-web-stats creating-email-reports-in-web-stats [analytics] 2021-12-07 17:14:36.504391 +0000 UTC 2022-05-24 14:20:43.971549 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042b400 0xc00042b420}) map[en:/analytics/creating-email-reports-in-web-stats] []}{u4cph1ujaj 96gx99rnay Resetting Your Web Stats Password Estimated Reading Time: 3 Minutes Required Permissions: Stats Click Here for Quick Guide: Go to stats.dealerspike.com. Click the Forgot Password link.. The Web Stats Platform requires a separate log-… https://help.dealerspike.com/analytics/resetting-your-web-stats-password /analytics/resetting-your-web-stats-password resetting-your-web-stats-password [analytics] 2021-11-16 15:25:00.52324 +0000 UTC 2022-05-24 14:20:17.593912 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042b540 0xc00042b560}) map[en:/analytics/resetting-your-web-stats-password] []}{j3xhc62rpg 96gx99rnay Creating and Managing Goals in Web Stats This article will show you how to set up and manage goals, a kind of conversion tracking on the web stats platform. https://help.dealerspike.com/analytics/creating-and-managing-goals-in-web-stats /analytics/creating-and-managing-goals-in-web-stats creating-and-managing-goals-in-web-stats [analytics] 2021-12-17 07:52:51.774408 +0000 UTC 2022-05-24 14:19:54.880267 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042b680 0xc00042b6a0}) map[en:/analytics/creating-and-managing-goals-in-web-stats] []}{9p4cugyyye 96gx99rnay Changing Metadata through the inline editor Estimated Reading Time: 10 Minutes Required Permissions: Siteeditadmin, Snippet Click Here for Quick Guide: Sign into your site's admin panel. Click on the Content tab, then on the Site Editing butto… https://help.dealerspike.com/analytics/changing-metadata-through-the-inline-editor /analytics/changing-metadata-through-the-inline-editor changing-metadata-through-the-inline-editor [] 2021-11-16 15:38:27.703005 +0000 UTC 2022-03-10 21:45:05.577169 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042b760 0xc00042b780}) map[en:/analytics/changing-metadata-through-the-inline-editor] []}{lafwfwx31l 96gx99rnay Setting Up Google Conversion Tracking for Dealer Spike Forms Estimated Reading Time: 30 Minutes. This article will go over how to set up Google Conversion tracking in Google Analytics or AdWords targeting the thank you page URLs for forms. It will have the URL… https://help.dealerspike.com/analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms /analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms setting-up-google-conversion-tracking-for-dealer-spike-forms [] 2021-12-02 20:23:09.385656 +0000 UTC 2022-03-10 21:37:31.4652 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042b860 0xc00042b880}) map[en:/analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms] []}{0aitq4xu6z 96gx99rnay Logging into Web Stats This article explains how to sign in to the web stats platform. https://help.dealerspike.com/analytics/logging-into-web-stats /analytics/logging-into-web-stats logging-into-web-stats [] 2021-12-28 14:29:11.974501 +0000 UTC 2022-03-10 21:13:11.741191 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042b960 0xc00042b980}) map[en:/analytics/logging-into-web-stats] []}
/cdk-lightspeed
5kjhjd1n67
fa-code-fork
CDK Lightspeed
{p8on2qiglx 2fn6o8je4d Lightspeed 3rd Party (3PA) This page has information on importing product data from Lightspeed to your web store. https://help.dealerspike.com/cdk-lightspeed/lightspeed-3-rd-party-3-pa /cdk-lightspeed/lightspeed-3-rd-party-3-pa lightspeed-3-rd-party-3-pa [] 2021-11-22 22:36:52.704535 +0000 UTC 2022-05-12 21:38:09.216515 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00042bbe0 0xc00042bc00}) map[en:/cdk-lightspeed/lightspeed-3-rd-party-3-pa] []}{hbz7i020ob 2fn6o8je4d CDK Lightspeed Integration Options The E-Commerce Configuration has two ways to tap into CDK. Lightspeed 3rd Party (3PA) for price and inventory import and Lightspeed Web Orders Module which sends orders to your Lightspeed EVO account. https://help.dealerspike.com/cdk-lightspeed/cdk-lightspeed /cdk-lightspeed/cdk-lightspeed cdk-lightspeed [] 2021-11-22 22:34:50.507303 +0000 UTC 2022-05-12 21:32:58.489953 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false Article updated API 0xc00042bcc0 0xc00042bce0}) map[en:/cdk-lightspeed/cdk-lightspeed] []}
/managing-catalogs
u0pgoh5xvt
fa-server
Catalog and Product Management
{lcemo2li7u xzv24hlmc3 Ecommerce Products, Product Groups, Categories and Catalogs Learn more about Ecommerce Products, Product Groups, Categories and Catalogs, where to find them and how to use them. https://help.dealerspike.com/managing-catalogs/products-vs-categories-examples /managing-catalogs/products-vs-categories-examples products-vs-categories-examples [] 2021-11-22 21:22:16.456404 +0000 UTC 2022-11-30 22:50:23.790193 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 14 seconds ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00042be60 0xc00042be80}) map[en:/managing-catalogs/products-vs-categories-examples] []}{2ze6daz0od xzv24hlmc3 Delete or Exclude a Product Group This page shows how to manually remove products and product groups. https://help.dealerspike.com/managing-catalogs/products-manage-add-delete /managing-catalogs/products-manage-add-delete products-manage-add-delete [] 2021-11-22 21:23:27.331756 +0000 UTC 2022-10-26 23:08:29.329996 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false duplicate API 0xc00042bf40 0xc00042bf60}) map[en:/managing-catalogs/products-manage-add-delete] []}{v3dft9dubp xzv24hlmc3 Hide an Ecommerce Category or Product Group Hidden Ecommerce Categories allow you to temporarily remove Product groups or categories without losing Product and Category information or reliably remove Categories from Aftermarket Catalogs. https://help.dealerspike.com/managing-catalogs/hide-an-ecommerce-category /managing-catalogs/hide-an-ecommerce-category hide-an-ecommerce-category [] 2022-09-20 21:45:05.375329 +0000 UTC 2022-10-25 21:39:20.106205 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a020 0xc00039a040}) map[en:/managing-catalogs/hide-an-ecommerce-category] []}{65lr7qsnfz xzv24hlmc3 Update Product Group Category Mapping by User Interface This page shows how to update the category for a product using the regular user interface on your ecommerce web store. https://help.dealerspike.com/managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard /managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard how-to-change-the-category-of-a-listed-product-from-the-dashboard [] 2021-11-22 22:57:09.493205 +0000 UTC 2022-10-25 21:31:57.934149 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a120 0xc00039a1a0}) map[en:/managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard] []}{k4wxy3kd54 xzv24hlmc3 Update Product Group Category Mapping by CSV Import Product Mapping imports update the Category mapped to Aftermarket and Private Catalog Product Group listings. This allows listing, webstore reorganization and delisting Product Groups. https://help.dealerspike.com/managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories /managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories how-do-i-set-or-update-ecommerce-product-group-categories [Category Mapping List Products Map Product Groups Why aren't my Ecommerce Products Missing Ecommerce Products Product Group to Category] 2022-09-13 13:44:46.643367 +0000 UTC 2022-10-25 21:24:54.367317 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a2a0 0xc00039a2c0}) map[en:/managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories] []}{rzbukjz6b9 xzv24hlmc3 Update Image Overrides by CSV Import This guide walks through uploading custom product images to your ecommerce items. https://help.dealerspike.com/managing-catalogs/image-overrides /managing-catalogs/image-overrides image-overrides [] 2021-11-23 22:13:08.41993 +0000 UTC 2022-10-25 20:14:06.846621 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a3a0 0xc00039a3c0}) map[en:/managing-catalogs/image-overrides] []}{ad4bgwz803 xzv24hlmc3 Update Cost Overrides by CSV Import This page shows how to add cost from your distributors to your ecommerce store by downloading and filling out a template file. https://help.dealerspike.com/managing-catalogs/cost-overrides /managing-catalogs/cost-overrides cost-overrides [] 2021-11-23 22:11:54.579686 +0000 UTC 2022-10-25 20:13:51.747894 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a4e0 0xc00039a540}) map[en:/managing-catalogs/cost-overrides] []}{dordmjl0un xzv24hlmc3 Update Price Rules & Price Overrides by User Interface This page has information on using price rules and overrides to apply custom pricing on inventory and the different methods to do so. https://help.dealerspike.com/managing-catalogs/price-rules-price-overrides /managing-catalogs/price-rules-price-overrides price-rules-price-overrides [] 2021-11-22 22:45:01.744732 +0000 UTC 2022-10-25 20:13:08.143943 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a820 0xc00039a900}) map[en:/managing-catalogs/price-rules-price-overrides] []}{17un5708v3 xzv24hlmc3 Update Price Overrides by CSV Import This guide walks through using CSV files to upload pricing overrides for each distributor SKU (stock-keeping unit number). https://help.dealerspike.com/managing-catalogs/price-overrides-by-csv-file /managing-catalogs/price-overrides-by-csv-file price-overrides-by-csv-file [] 2021-11-23 22:00:29.399328 +0000 UTC 2022-10-25 15:48:38.641574 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039ac00 0xc00039ac40}) map[en:/managing-catalogs/price-overrides-by-csv-file] []}{xe19658egk xzv24hlmc3 Update Shelf Inventory and Price by User Interface This page has information on updating your Aftermarket and Private Product inventory by uploading a CSV spreadsheet file. https://help.dealerspike.com/managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket /managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket update-shelf-inventory-by-user-interface-aftermarket [] 2021-11-23 16:24:40.789696 +0000 UTC 2022-10-25 15:17:19.121542 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039ad20 0xc00039ad40}) map[en:/managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket] []}{1i9m6c7sul xzv24hlmc3 Update Categories and Category Structure by User Interface This page shows how to manually add and remove categories. https://help.dealerspike.com/managing-catalogs/categories-manage-add-delete /managing-catalogs/categories-manage-add-delete categories-manage-add-delete [] 2021-11-22 22:55:12.999621 +0000 UTC 2022-10-25 15:16:11.158292 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039ae00 0xc00039ae20}) map[en:/managing-catalogs/categories-manage-add-delete] []}{jepc0vsfoz xzv24hlmc3 Update Categories and Category Structure by CSV Import This guide walks through updating the categories on your web store by uploading customized CSV spreadsheet files. https://help.dealerspike.com/managing-catalogs/categories-by-csv /managing-catalogs/categories-by-csv categories-by-csv [] 2021-11-23 22:37:07.738109 +0000 UTC 2022-10-25 15:13:15.823371 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039aee0 0xc00039af00}) map[en:/managing-catalogs/categories-by-csv] []}{3ny15b6dve xzv24hlmc3 Update Shelf Inventory and Sale Price by CSV Import This page has information on updating your inventory by uploading a CSV spreadsheet file. https://help.dealerspike.com/managing-catalogs/update-shelf-inventory-by-csv-aftermarket /managing-catalogs/update-shelf-inventory-by-csv-aftermarket update-shelf-inventory-by-csv-aftermarket [] 2021-11-22 22:13:09.312399 +0000 UTC 2022-10-25 15:12:44.426593 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b020 0xc00039b040}) map[en:/managing-catalogs/update-shelf-inventory-by-csv-aftermarket] []}{eyw29xr4t5 xzv24hlmc3 How to Format an Ecommerce SKU for Imports This guide shows how to use Microsoft Excel to update a SKU sent from distributors to the correct format to upload to your web store. https://help.dealerspike.com/managing-catalogs/how-to-format-an-aftermarket-sku /managing-catalogs/how-to-format-an-aftermarket-sku how-to-format-an-aftermarket-sku [] 2021-11-23 22:31:37.522191 +0000 UTC 2022-10-10 22:38:56.957071 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b180 0xc00039b1a0}) map[en:/managing-catalogs/how-to-format-an-aftermarket-sku] []}{h1jjsldgzu xzv24hlmc3 Hosting Visuals in Media Center This page has information on Media Center, an image hosting platform that can be used to upload custom images for custom/private products. https://help.dealerspike.com/managing-catalogs/media-center /managing-catalogs/media-center media-center [] 2021-11-22 22:41:29.293374 +0000 UTC 2022-10-04 17:48:56.767034 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b260 0xc00039b280}) map[en:/managing-catalogs/media-center] []}{8c9lfrwmvw xzv24hlmc3 How to Feature Product Groups This guide walks through the process of featuring selected product groups on your web store's home page. https://help.dealerspike.com/managing-catalogs/how-to-feature-product-groups /managing-catalogs/how-to-feature-product-groups how-to-feature-product-groups [] 2021-11-22 21:27:55.045521 +0000 UTC 2022-10-04 17:35:32.166943 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b340 0xc00039b360}) map[en:/managing-catalogs/how-to-feature-product-groups] []}
/content-editing
fa-edit
Content Editing
{2whjk9fi7i 6j0sfw36mv Creating Announcement Pop-Ups with the Announcement Builder This article shows how to use Announcement Builder to add and manage custom pop-up announcements on your website. https://help.dealerspike.com/content-editing/building-modal-pop-ups-with-the-announcement-builder /content-editing/building-modal-pop-ups-with-the-announcement-builder building-modal-pop-ups-with-the-announcement-builder [remove popup] 2022-02-04 12:02:15.830366 +0000 UTC 2022-11-15 16:50:34.288669 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b4e0 0xc00039b500}) map[en:/content-editing/building-modal-pop-ups-with-the-announcement-builder] []}{4o673d2qb9 6j0sfw36mv Uploading Slides to a Slideshow Estimated Reading Time: 15 Minutes Required Permissions: Slideshow Click Here for Quick Guide: Log into your site's admin panel. Click on the Slideshows tab at the top of the page, then on the name o… https://help.dealerspike.com/content-editing/uploading-slides-to-a-slideshow /content-editing/uploading-slides-to-a-slideshow uploading-slides-to-a-slideshow [rotator] 2021-11-16 16:00:55.18188 +0000 UTC 2022-11-08 15:55:06.347472 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b5e0 0xc00039b600}) map[en:/content-editing/uploading-slides-to-a-slideshow] []}{gpbgcgh2uk 6j0sfw36mv Changing Hours with the Hours Editor This article will show you how to get the hours on your website updated instantly using the free new Hours Editor feature. https://help.dealerspike.com/content-editing/updating-hours /content-editing/updating-hours updating-hours [mon tue wed thu fri sat sun mon-fri tue-fri tues-fri monday-friday tue-sat tues-sat tuesday-saturday fall spring summer winter seasonal] 2021-10-01 17:15:01.862531 +0000 UTC 2022-11-08 15:52:37.994167 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false Set by user API 0xc00039b740 0xc00039b760}) map[en:/content-editing/updating-hours] []}{gz0xarulzp 6j0sfw36mv Tips and Tricks for Laying Out Pages This article shows off processes to create attractive page layouts just using the built in site editing tools. https://help.dealerspike.com/content-editing/tips-and-tricks-for-laying-out-pages /content-editing/tips-and-tricks-for-laying-out-pages tips-and-tricks-for-laying-out-pages [] 2022-05-31 10:54:19.46239 +0000 UTC 2022-07-19 15:20:22.72686 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b820 0xc00039b840}) map[en:/content-editing/tips-and-tricks-for-laying-out-pages] []}{2ykgpwj184 6j0sfw36mv Adding OEM Promotions to Your Website This article runs down all of the info you need to know about OEM promotions and promotional slides that can be added to your site. https://help.dealerspike.com/content-editing/adding-oem-promotions-to-your-website /content-editing/adding-oem-promotions-to-your-website adding-oem-promotions-to-your-website [] 2022-04-15 14:54:09.098329 +0000 UTC 2022-06-07 15:01:46.065528 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 5 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b960 0xc00039b980}) map[en:/content-editing/adding-oem-promotions-to-your-website] []}{633xcg6zzt 6j0sfw36mv Creating and Editing Announcement Builder Templates This article shows how to create re-usable templates in the Announcement Builder tool. https://help.dealerspike.com/content-editing/creating-and-editing-announcement-builder-templates /content-editing/creating-and-editing-announcement-builder-templates creating-and-editing-announcement-builder-templates [] 2022-02-07 12:30:10.848907 +0000 UTC 2022-03-29 12:21:30.511935 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039ba60 0xc00039ba80}) map[en:/content-editing/creating-and-editing-announcement-builder-templates] []}{jaxhkavwr8 6j0sfw36mv Create Content Pages Content pages are additional web pages that can be created and linked on your website. https://help.dealerspike.com/content-editing/create-content-pages /content-editing/create-content-pages create-content-pages [Test-CMS-LighthouseWT] 2021-10-01 19:24:38.061343 +0000 UTC 2022-03-21 03:39:39.194791 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039bb60 0xc00039bba0}) map[en:/content-editing/create-content-pages] []}{ayepnd8320 6j0sfw36mv Chatbridge Admin Tutorial Estimated Reading Time: 15 Minutes. Looking for information on using the Chatbridge web application for administrators to manage chat settings and operators? This video tutorial walks through how to… https://help.dealerspike.com/content-editing/chatbridge-admin-tutorial /content-editing/chatbridge-admin-tutorial chatbridge-admin-tutorial [] 2021-09-30 19:46:29.996969 +0000 UTC 2022-03-11 16:24:07.070935 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039bc80 0xc00039bca0}) map[en:/content-editing/chatbridge-admin-tutorial] []}{7nat8b5vq7 6j0sfw36mv Chatbridge Operator Tutorial Estimated Reading Time: 15 Minutes. Looking for information on how to use the Chatbridge web application to answer and see information on incoming chat messages from your customers? This video tutori… https://help.dealerspike.com/content-editing/chatbridge-tutorial /content-editing/chatbridge-tutorial chatbridge-tutorial [] 2021-09-30 19:44:48.160846 +0000 UTC 2022-03-11 16:22:41.471082 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039bd80 0xc00039bda0}) map[en:/content-editing/chatbridge-tutorial] []}{72c6crd5qy 6j0sfw36mv Using Basic HTML to Format Text in Inventory Fields and Content Snippets Estimated Reading Time: 10 Minutes Required Permissions: Snippet, Inventory Inventory Platform: Any. You can use basic HTML code to style text within certain inventory fields and content snippets. Th… https://help.dealerspike.com/content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets /content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets using-basic-html-to-format-text-in-inventory-fields-and-content-snippets [] 2021-11-16 15:19:58.344354 +0000 UTC 2022-03-11 15:44:01.46983 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039bec0 0xc00039bee0}) map[en:/content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets] []}{1lf7noszye 6j0sfw36mv Managing Staff with the Staff Builder Tool Estimated Reading Time: 20 Minutes Required Permissions: Content Click Here for Quick Guide: Log into your site's admin panel. Go to the Staff Builder page from the Content menu at the top of the pag… https://help.dealerspike.com/content-editing/managing-staff-with-the-staff-builder-tool /content-editing/managing-staff-with-the-staff-builder-tool managing-staff-with-the-staff-builder-tool [] 2021-11-16 16:09:18.877986 +0000 UTC 2022-03-11 15:42:37.184919 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039bfa0 0xc00039bfc0}) map[en:/content-editing/managing-staff-with-the-staff-builder-tool] []}{gp3n4vp9fu 6j0sfw36mv Changing the About Us Statement on the Home Page Estimated Reading Time: 5 Minutes Required Permissions: Snippet Click Here for Quick Guide: Log into your site's admin panel. Click the Content tab at the top of the page, then the Content Snippets b… https://help.dealerspike.com/content-editing/changing-the-about-us-statement-on-the-home-page /content-editing/changing-the-about-us-statement-on-the-home-page changing-the-about-us-statement-on-the-home-page [] 2021-11-16 15:36:15.739269 +0000 UTC 2022-03-11 15:24:47.926193 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004841c0 0xc0004841e0}) map[en:/content-editing/changing-the-about-us-statement-on-the-home-page] []}{ttw7u3b0cs 6j0sfw36mv Creating Calendar Events Estimated Reading Time: 5 Minutes Required Permissions: Events Click Here for Quick Guide: Log into your site's admin panel. Click on the Events tab at the top of the screen, then on the Manage Event… https://help.dealerspike.com/content-editing/creating-calendar-events /content-editing/creating-calendar-events creating-calendar-events [] 2021-12-02 20:28:04.52195 +0000 UTC 2022-03-11 06:57:28.799592 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000484380 0xc0004843a0}) map[en:/content-editing/creating-calendar-events] []}{lvpu341iwy 6j0sfw36mv Using Built-in Web Forms and Leads This page will run down the list of forms that can be used on any site, example URLs you can use to preview the forms, and how they map to leads inside the admin panel. https://help.dealerspike.com/content-editing/adding-new-forms-to-your-site /content-editing/adding-new-forms-to-your-site adding-new-forms-to-your-site [] 2021-12-13 16:08:19.451075 +0000 UTC 2022-03-11 06:39:53.432599 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004846e0 0xc000484780}) map[en:/content-editing/adding-new-forms-to-your-site] []}{ktz2zfmv0o 6j0sfw36mv Customizing Page URLs Estimated Reading Time: 5 Minutes. Dealer Spike web page URLs have several unique characteristics and can be configured in one of a few different ways. This article will run down how URLs for web pag… https://help.dealerspike.com/content-editing/customizing-page-urls /content-editing/customizing-page-urls customizing-page-urls [] 2021-12-02 20:40:40.456222 +0000 UTC 2022-03-11 06:39:30.002578 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004849c0 0xc0004849e0}) map[en:/content-editing/customizing-page-urls] []}{varcyjjmjy 6j0sfw36mv Image Guidelines and Tips This page will show you where and how to compress images that don't get automatically compressed for faster page loading time, where to find images that you can use for free without adding any attributions (credits) to your site, and how and where to add alt text to your images to aid accessibility software and improve your SEO. https://help.dealerspike.com/content-editing/image-guidelines-and-tips /content-editing/image-guidelines-and-tips image-guidelines-and-tips [] 2021-12-10 21:09:25.623402 +0000 UTC 2022-03-11 06:39:03.385583 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000484c00 0xc000484c40}) map[en:/content-editing/image-guidelines-and-tips] []}{1mz5zbsvf2 6j0sfw36mv Creating Blog Posts Blogs can be a great way to provide stories, useful information, news, and more. This article provides step-by-step instructions to navigate to and use the new blog posting tool. https://help.dealerspike.com/content-editing/creating-blog-posts /content-editing/creating-blog-posts creating-blog-posts [lighthouse] 2021-10-01 17:15:46.212305 +0000 UTC 2022-03-11 06:38:28.240407 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000484e20 0xc000484ea0}) map[en:/content-editing/creating-blog-posts] []}
/dms-integrations
DMS Integrations
{2ueot504g6 wy3ws4q7sx Request Outgoing Inventory Feeds for Third Party Listing Sites This article explains how to start a request to set up a new outgoing feed from your website. https://help.dealerspike.com/dms-integrations/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed /dms-integrations/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed [] 2022-05-12 15:13:46.653186 +0000 UTC 2022-11-29 16:13:29.655371 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 day ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000485280 0xc000485300}) map[en:/dms-integrations/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed] []}{haw8103b0c wy3ws4q7sx Updating Inventory from your Sandhills DMS This article shows how to update your site's inventory from your Sandhills DMS integration. https://help.dealerspike.com/dms-integrations/how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms /dms-integrations/how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms [] 2022-09-23 14:34:56.87172 +0000 UTC 2022-11-29 16:10:41.895601 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 day ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000485660 0xc000485760}) map[en:/dms-integrations/how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms] []}{xa0djkew5o wy3ws4q7sx How to Manage your Talon DMS Integration This article walks through updating your site's invnetory with a Talon DMS integration. https://help.dealerspike.com/dms-integrations/how-to-manage-your-talon-dms-integration /dms-integrations/how-to-manage-your-talon-dms-integration how-to-manage-your-talon-dms-integration [Talon] 2022-04-15 19:51:14.569723 +0000 UTC 2022-11-18 15:26:21.445123 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 week ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000485ae0 0xc000485b00}) map[en:/dms-integrations/how-to-manage-your-talon-dms-integration] []}{72ldv4ez5b wy3ws4q7sx Getting Started with DMS Integrations Get an overview of DMS integrations including info on the first time setup process, how and when your DMS integration will run, and how your data will match with our vehicle database. https://help.dealerspike.com/dms-integrations/getting-started-with-dms-integrations /dms-integrations/getting-started-with-dms-integrations getting-started-with-dms-integrations [incoming Feed inventory new setup DMS trim matching] 2022-07-15 09:04:13.313955 +0000 UTC 2022-11-17 21:05:00.305108 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 week ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f6000 0xc0002f6020}) map[en:/dms-integrations/getting-started-with-dms-integrations] []}{dvv7qg92og wy3ws4q7sx DMS Integration Frequently Asked Questions Get answers to frequently asked DMS integration questions like how long integrations usually take to set up and which fields on your units will update nightly. https://help.dealerspike.com/dms-integrations/dms-integration-frequently-asked-questions /dms-integrations/dms-integration-frequently-asked-questions dms-integration-frequently-asked-questions [Incoming Feed integration] 2022-07-15 09:21:28.772103 +0000 UTC 2022-11-10 18:57:44.676877 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f6240 0xc0002f6320}) map[en:/dms-integrations/dms-integration-frequently-asked-questions] []}{ms5uex6hbu wy3ws4q7sx DMS Integrations Overview (Incoming Feeds) This page lists all of the existing DMS providers Dealer Spike can integrate with to feed inventory to your website. https://help.dealerspike.com/dms-integrations/dms-integrations-overview-incoming-feeds /dms-integrations/dms-integrations-overview-incoming-feeds dms-integrations-overview-incoming-feeds [] 2022-06-17 15:08:08.345331 +0000 UTC 2022-11-10 18:56:24.340287 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f6560 0xc0002f6600}) map[en:/dms-integrations/dms-integrations-overview-incoming-feeds] []}
/dealer-spike
fa-group
Dealer Spike Information
{oylxo2hfle fy817bh53c Changing Your Billing Information Looking to update your payment method on file? This article will show you where to go to get your billing information updated. https://help.dealerspike.com/dealer-spike/changing-your-billing-information /dealer-spike/changing-your-billing-information changing-your-billing-information [contacting accounting] 2022-07-18 14:54:22.361726 +0000 UTC 2022-11-15 16:03:22.832299 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f6880 0xc0002f68c0}) map[en:/dealer-spike/changing-your-billing-information] []}{gnrg8hvg7n fy817bh53c Contacting Technical Support This page will show you different ways you can get in touch with the Technical Support Department https://help.dealerspike.com/dealer-spike/contacting-technical-support /dealer-spike/contacting-technical-support contacting-technical-support [] 2021-12-02 20:25:21.339682 +0000 UTC 2022-10-15 00:12:54.725236 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f69c0 0xc0002f6a60}) map[en:/dealer-spike/contacting-technical-support] []}{pdwjn07n0z fy817bh53c Getting News and Updates about Dealer Spike This page lists all the different resources you can subscribe to to get updates about Dealer Spike news, new feature releases, tips and advice, and industry news. https://help.dealerspike.com/dealer-spike/getting-news-and-updates-about-dealer-spike /dealer-spike/getting-news-and-updates-about-dealer-spike getting-news-and-updates-about-dealer-spike [] 2022-03-28 11:42:00.350714 +0000 UTC 2022-06-07 15:25:47.500681 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 5 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f6b80 0xc0002f6bc0}) map[en:/dealer-spike/getting-news-and-updates-about-dealer-spike] []}{628ujmrb7t fy817bh53c Getting in Touch with Your Account Manager Estimated Reading Time: 2 Minutes. This article will cover how to confirm the contact details of your account manager. It is a very quick task that only requires you to be able to access the admin pa… https://help.dealerspike.com/dealer-spike/getting-in-touch-with-your-account-manager /dealer-spike/getting-in-touch-with-your-account-manager getting-in-touch-with-your-account-manager [] 2021-11-16 15:45:58.737127 +0000 UTC 2022-03-10 22:02:06.909049 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f6da0 0xc0002f6de0}) map[en:/dealer-spike/getting-in-touch-with-your-account-manager] []}{lv5aspxa8y fy817bh53c Getting Started This article will walk you through all of the basics of the help center and where to go to find particular info. https://help.dealerspike.com/dealer-spike/getting-started /dealer-spike/getting-started getting-started [] 2021-12-07 00:57:58.753753 +0000 UTC 2022-03-10 22:01:11.038808 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f7200 0xc0002f7240}) map[en:/dealer-spike/getting-started] []}
/ecommerce
fa-dollar
Ecommerce
/order-management
u0pgoh5xvt
fa-inbox
Ecommerce Checkout Process and Orders
{y6du0qksl3 hc8frri8lp How to Configure Paypal for Checkout This article shows how to set up Paypal as a payment processor for your webstore. https://help.dealerspike.com/order-management/how-to-configure-paypal-for-checkout /order-management/how-to-configure-paypal-for-checkout how-to-configure-paypal-for-checkout [] 2021-11-22 23:10:28.881952 +0000 UTC 2022-07-25 20:41:42.111487 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f7620 0xc0002f7640}) map[en:/order-management/how-to-configure-paypal-for-checkout] []}{ljttu0qtgs hc8frri8lp How to configure Authorize.net for checkout This article shows how to set up authorize.net as a payment processor for your web store. https://help.dealerspike.com/order-management/how-to-configure-authorize-net-for-checkout /order-management/how-to-configure-authorize-net-for-checkout how-to-configure-authorize-net-for-checkout [] 2021-11-22 23:17:12.496104 +0000 UTC 2022-07-25 20:39:58.422912 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f7820 0xc0002f7860}) map[en:/order-management/how-to-configure-authorize-net-for-checkout] []}{5w856ki1q7 hc8frri8lp How to configure Stripe for checkout This article show how to set up Stripe as a payment processor for your web store. https://help.dealerspike.com/order-management/how-to-configure-stripe-for-checkout /order-management/how-to-configure-stripe-for-checkout how-to-configure-stripe-for-checkout [] 2021-11-22 23:15:14.282094 +0000 UTC 2022-07-25 20:39:40.542097 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f7a00 0xc0002f7a20}) map[en:/order-management/how-to-configure-stripe-for-checkout] []}{ya4mcl2oc1 hc8frri8lp Lightspeed Web Orders Module This article has information related to the third party CDK Lightspeed integration that sends order data to Lightspeed. https://help.dealerspike.com/order-management/lightspeed-web-orders-module /order-management/lightspeed-web-orders-module lightspeed-web-orders-module [] 2021-11-23 15:51:32.750167 +0000 UTC 2022-05-12 21:36:51.30575 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f7ba0 0xc0002f7bc0}) map[en:/order-management/lightspeed-web-orders-module] []}{auo02iug2e hc8frri8lp Order Automation This page shows how to set up automation for orders to simplify fulfillment for high-volume stores. https://help.dealerspike.com/order-management/order-automation /order-management/order-automation order-automation [] 2021-11-22 22:28:09.258618 +0000 UTC 2022-05-10 15:31:35.353484 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0002f7f00 0xc0002f7f20}) map[en:/order-management/order-automation] []}{n2e895v2yy hc8frri8lp EasyPost - Feature Summary and Set-up This article shows the ins and outs of EasyPost, a third party integration that can be added to your web store to help with shipping and fulfillment. https://help.dealerspike.com/order-management/easy-post-feature-summary-and-set-up /order-management/easy-post-feature-summary-and-set-up easy-post-feature-summary-and-set-up [] 2021-11-23 15:42:32.719712 +0000 UTC 2022-05-10 15:13:19.218118 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0004fe240 0xc0004fe2a0}) map[en:/order-management/easy-post-feature-summary-and-set-up] []}{xmstial9qh hc8frri8lp How to Buy Postage This guide walks through the process of calculating and purchasing postage for an order using EasyPost and printing out the shipping label for the shipment. https://help.dealerspike.com/order-management/how-to-buy-postage /order-management/how-to-buy-postage how-to-buy-postage [] 2021-11-22 16:09:17.967065 +0000 UTC 2022-05-10 15:09:45.55074 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b8d80 0xc0000b8e00}) map[en:/order-management/how-to-buy-postage] []}{9tzrchcl3c hc8frri8lp Orders Overview This guide has basic information for understanding and managing orders placed through your web store. https://help.dealerspike.com/order-management/orders-overview /order-management/orders-overview orders-overview [purchase] 2021-11-22 22:21:12.857206 +0000 UTC 2022-05-10 15:02:45.48214 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b9340 0xc0000b9360}) map[en:/order-management/orders-overview] []}{2qacao8b92 hc8frri8lp How to Charge Shipping This guide shows how to set up shipping tiers with costs so customers are charged appropriately for orders to be sent to them. https://help.dealerspike.com/order-management/how-to-charge-shipping /order-management/how-to-charge-shipping how-to-charge-shipping [] 2021-11-23 16:04:13.516741 +0000 UTC 2022-04-26 19:42:35.180336 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b94c0 0xc0000b9500}) map[en:/order-management/how-to-charge-shipping] []}{jkvn5f3iyv hc8frri8lp Create Coupon Codes This article has information on creating coupon codes that apply discounts to products in your web store. https://help.dealerspike.com/order-management/create-coupon-codes /order-management/create-coupon-codes create-coupon-codes [] 2021-11-23 15:37:27.472513 +0000 UTC 2022-04-26 19:41:41.794921 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{true article is a stub API 0xc0000b97e0 0xc0000b9800}) map[en:/order-management/create-coupon-codes] []}
/email
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Email Administration
{7h1luvts39 bx6i7ud9hv Adding Your Email Account to an External Mail App Estimated Reading Time: 10 Minutes. Want to add your Dealer Spike-hosted email account to an external app like Outlook, iOS, or Android email? While every mail application is a little different, this… https://help.dealerspike.com/email/filtering-leads /email/filtering-leads filtering-leads [iphone android ipad] 2021-12-10 20:53:03.254296 +0000 UTC 2022-11-15 16:52:27.795646 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b9ee0 0xc0000b9f00}) map[en:/email/filtering-leads] []}{irs2muvrws bx6i7ud9hv Resetting Your Dealer Spike-hosted Email Password Estimated Reading Time: 10 Minutes. Dealer Spike hosts email for some of our dealerships, if you are one of them and need help with resetting your email password, you’ve come to the right place! Firs… https://help.dealerspike.com/email/resetting-your-dealer-spike-hosted-email-password /email/resetting-your-dealer-spike-hosted-email-password resetting-your-dealer-spike-hosted-email-password [] 2021-12-02 20:31:54.110572 +0000 UTC 2022-03-10 22:11:06.510553 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c420c0 0xc000c420e0}) map[en:/email/resetting-your-dealer-spike-hosted-email-password] []}
/getting-started-with-ecommerce
u0pgoh5xvt
fa-bullhorn
Getting Started with Ecommerce
{zft59j0q4p bwi3pgvryn Ecommerce Terms and Functions Reference to each part of Ecommerce functionality and links to available documentation. https://help.dealerspike.com/getting-started-with-ecommerce/ecommerc-terms-and-functions /getting-started-with-ecommerce/ecommerc-terms-and-functions ecommerc-terms-and-functions [] 2022-04-21 16:10:58.943029 +0000 UTC 2022-10-26 13:28:41.117657 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42340 0xc000c42360}) map[en:/getting-started-with-ecommerce/ecommerc-terms-and-functions] []}{tnztjywt3u bwi3pgvryn File Center Import and Export Hub This page walks through the basics of the File Center tab where you can upload and export CSV spreadsheet files to manipulate the inventory, products, categories, and prices in your web store. https://help.dealerspike.com/getting-started-with-ecommerce/file-center /getting-started-with-ecommerce/file-center file-center [] 2021-11-22 22:40:11.931636 +0000 UTC 2022-10-05 21:46:57.532696 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c424a0 0xc000c42560}) map[en:/getting-started-with-ecommerce/file-center] []}{mr1a9ckd6a bwi3pgvryn Webstore Settings This article shows how to input the basic settings for your web store. https://help.dealerspike.com/getting-started-with-ecommerce/webstore-settings /getting-started-with-ecommerce/webstore-settings webstore-settings [] 2021-11-23 15:47:33.51566 +0000 UTC 2022-05-11 21:58:33.070747 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c426a0 0xc000c426c0}) map[en:/getting-started-with-ecommerce/webstore-settings] []}{ns1sv9sf4b bwi3pgvryn Configure Inventory Rules This article shows how to configure the rules governing automation and aggregation of your inventory. https://help.dealerspike.com/getting-started-with-ecommerce/configure-inventory-rules /getting-started-with-ecommerce/configure-inventory-rules configure-inventory-rules [Aftermarket Inventory Rules] 2021-11-23 15:34:09.857094 +0000 UTC 2022-05-11 21:57:42.992294 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42820 0xc000c42840}) map[en:/getting-started-with-ecommerce/configure-inventory-rules] []}{zq5fwhpr8w bwi3pgvryn General Account Settings This page has information for setting up an account for the user who will be managing the ecommerce store. https://help.dealerspike.com/getting-started-with-ecommerce/general-account-settings /getting-started-with-ecommerce/general-account-settings general-account-settings [] 2021-11-23 15:38:39.721771 +0000 UTC 2022-05-11 21:55:34.916914 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c429c0 0xc000c429e0}) map[en:/getting-started-with-ecommerce/general-account-settings] []}{6a3esz8twl bwi3pgvryn FAQs This article has frequently asked questions from customers with their responses. It's a good idea to check here if you're having an issue to see if there's already a solution or answer listed. https://help.dealerspike.com/getting-started-with-ecommerce/pss-faqs-light-speed-faqs /getting-started-with-ecommerce/pss-faqs-light-speed-faqs pss-faqs-light-speed-faqs [DS_exclusive] 2021-11-23 15:58:56.581364 +0000 UTC 2022-04-26 19:34:14.734435 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42b20 0xc000c42b40}) map[en:/getting-started-with-ecommerce/pss-faqs-light-speed-faqs] []}{1bjeftdth0 bwi3pgvryn Accessing Ecommerce This article will walk you through the process of signing in to the ecommerce platform for the first time. https://help.dealerspike.com/getting-started-with-ecommerce/accessing-ecommerce /getting-started-with-ecommerce/accessing-ecommerce accessing-ecommerce [DS_exclusive] 2022-02-18 15:49:22.919632 +0000 UTC 2022-04-25 15:17:50.736301 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42d20 0xc000c42d40}) map[en:/getting-started-with-ecommerce/accessing-ecommerce] []}
/inventory
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Inventory
{d5jowbst54 ojo0exsk94 Inventory Trim Matching Guide Trim matching is how units are connected to the Dealer Spike inventory database and how units get extras like descriptions, specifications, and stock photos. This page explains how trim matching works. https://help.dealerspike.com/inventory/inventory-trim-matching-guide /inventory/inventory-trim-matching-guide inventory-trim-matching-guide [inventory model number unit model name stock photo matching stock image trim database model code glossary] 2022-01-20 17:53:26.43316 +0000 UTC 2022-11-29 16:05:36.2939 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 day ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000c430a0 0xc000c430c0}) map[en:/inventory/inventory-trim-matching-guide] []}{qbucd7euoh ojo0exsk94 Protecting Manual Changes to your Major Inventory Units Protecting Manual Changes to your Inventory Units. The Dealer Spike platform allows you, the dealer, to make changes to your inventory units within the Inventory Manager of your website. The most com… https://help.dealerspike.com/inventory/protecting-manual-changes-to-your-major-inventory-units /inventory/protecting-manual-changes-to-your-major-inventory-units protecting-manual-changes-to-your-major-inventory-units [overwrite overwriting manual change changes inventory manager auto-maintain change nightly feed] 2022-08-16 22:48:24.880219 +0000 UTC 2022-11-22 15:31:38.574107 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 week ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c432c0 0xc000c43300}) map[en:/inventory/protecting-manual-changes-to-your-major-inventory-units] []}{dcnwwte84i ojo0exsk94 About The Vehicle Detail Page This article explains each part of the vehicle detail page or inventory detail page, along with what can be edited for each section. https://help.dealerspike.com/inventory/the-vehicle-detail-page /inventory/the-vehicle-detail-page the-vehicle-detail-page [pricing] 2022-04-21 22:03:46.616855 +0000 UTC 2022-11-15 15:58:49.320648 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c433c0 0xc000c433e0}) map[en:/inventory/the-vehicle-detail-page] []}{pcgcos9a29 ojo0exsk94 How to Edit/Update Inventory Units in the Inventory Manager This article walks through the process to add new inventory units through the DS Admin Panel. https://help.dealerspike.com/inventory/how-to-edit-inventory-units-in-the-inventory-manager /inventory/how-to-edit-inventory-units-in-the-inventory-manager how-to-edit-inventory-units-in-the-inventory-manager [pricing] 2022-10-05 22:10:32.423632 +0000 UTC 2022-11-15 15:58:22.325876 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c435e0 0xc000c43600}) map[en:/inventory/how-to-edit-inventory-units-in-the-inventory-manager] []}{ffnxt7zhl6 ojo0exsk94 Adding Units that Aren't in the Vehicle Database This article will show you how to add units that haven't been added to Dealer Spike's inventory database yet, like pre-order units where the full stats sheets haven't been released. https://help.dealerspike.com/inventory/adding-units-from-outside-the-vehicle-database /inventory/adding-units-from-outside-the-vehicle-database adding-units-from-outside-the-vehicle-database [preorder pre-order 2023 2024 2025 2026 2027] 2021-11-16 15:17:24.634149 +0000 UTC 2022-11-08 15:51:56.241788 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c43760 0xc000c43820}) map[en:/inventory/adding-units-from-outside-the-vehicle-database] []}{8ygp5lnfsk ojo0exsk94 How to Troubleshoot Duplicate Inventory Units on your Dealer Spike Website If you notice units showing up twice on your Dealer Spike website, it's likely due to one of two common causes and you can fix it quickly and easily without contacting Dealer Spike! Common Cause #1:… https://help.dealerspike.com/inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units /inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units how-to-troubleshoot-duplicate-major-unit-inventory-units [] 2022-09-07 21:08:59.525399 +0000 UTC 2022-10-03 16:09:39.239618 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c43960 0xc000c43980}) map[en:/inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units] []}{vg7c2rmq4x ojo0exsk94 Enhance Digital Retailing with Payment Genie Payment Genie provides customers with convenient monthly payment estimates on sales item and search pages. https://help.dealerspike.com/inventory/enhance-digital-retailing-with-payment-genie /inventory/enhance-digital-retailing-with-payment-genie enhance-digital-retailing-with-payment-genie [payment genie shop by payment monthly payment credit score digital retailing credit check] 2022-05-23 11:58:50.722818 +0000 UTC 2022-09-27 15:40:04.009817 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c43b00 0xc000c43ba0}) map[en:/inventory/enhance-digital-retailing-with-payment-genie] []}{20bt57ytdh ojo0exsk94 What to Do If Your Inventory Isn't Updating This article will show you some basic troubleshooting steps and considerations to keep in mind if you find your inventory changes aren't showing up on the front end of your website. https://help.dealerspike.com/inventory/what-to-do-if-your-inventory-isn-t-updating /inventory/what-to-do-if-your-inventory-isn-t-updating what-to-do-if-your-inventory-isn-t-updating [] 2021-12-02 20:21:01.533592 +0000 UTC 2022-08-16 22:51:59.814219 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c43cc0 0xc000c43d00}) map[en:/inventory/what-to-do-if-your-inventory-isn-t-updating] []}{qekdm7fdbm ojo0exsk94 Recently Viewed Inventory This page shows off and explains the Recently Viewed Inventory widget that can be added to inventory detail (VDP) pages. https://help.dealerspike.com/inventory/recently-viewed-inventory /inventory/recently-viewed-inventory recently-viewed-inventory [] 2022-06-07 13:55:27.524571 +0000 UTC 2022-07-07 21:43:39.596055 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c43e20 0xc000c43e40}) map[en:/inventory/recently-viewed-inventory] []}{hk71jfgtzt ojo0exsk94 Managing Inventory Display Order Display Order is a feature that lets you override the default sorting behavior on your inventory pages with custom ordering. This page will show you how to control display order and explain how it works. https://help.dealerspike.com/inventory/managing-inventory-display-order /inventory/managing-inventory-display-order managing-inventory-display-order [] 2021-12-10 02:59:13.483196 +0000 UTC 2022-03-11 16:19:43.098651 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051e000 0xc00051e020}) map[en:/inventory/managing-inventory-display-order] []}{3biqj2mny3 ojo0exsk94 Managing Stock Photos on Inventory Units This article will show you how to make sure your unit is connected to the database and how to switch between and add multiple stock photos to a unit. https://help.dealerspike.com/inventory/adding-stock-photos-to-inventory-units /inventory/adding-stock-photos-to-inventory-units adding-stock-photos-to-inventory-units [] 2021-12-07 08:38:19.020821 +0000 UTC 2022-03-11 16:16:34.415441 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051e180 0xc00051e1a0}) map[en:/inventory/adding-stock-photos-to-inventory-units] []}{qz8bh8g3rn ojo0exsk94 Managing Multi-Location and Multi-Site Inventory This article will show off the differences between multi-location and multi-site inventory and how to manage your inventory from either perspective. https://help.dealerspike.com/inventory/managing-multi-location-and-multi-site-inventory /inventory/managing-multi-location-and-multi-site-inventory managing-multi-location-and-multi-site-inventory [] 2021-12-07 18:19:30.806802 +0000 UTC 2022-03-11 16:15:48.267835 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051e260 0xc00051e300}) map[en:/inventory/managing-multi-location-and-multi-site-inventory] []}{4n36cnsw54 ojo0exsk94 Managing Featured Inventory Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any. Managing Featured Inventory. Featured Inventory is a great tool to highlight units that dealers may want to… https://help.dealerspike.com/inventory/managing-featured-inventory /inventory/managing-featured-inventory managing-featured-inventory [featured1] 2021-09-28 21:17:05.700639 +0000 UTC 2022-03-11 16:12:37.80082 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00051e3e0 0xc00051e480}) map[en:/inventory/managing-featured-inventory] []}{ke0k64cw5l ojo0exsk94 Adding Youtube Videos to Inventory Units Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inve… https://help.dealerspike.com/inventory/adding-youtube-videos-to-inventory-units /inventory/adding-youtube-videos-to-inventory-units adding-youtube-videos-to-inventory-units [_Leads] 2021-10-01 17:13:38.392299 +0000 UTC 2022-03-11 16:11:43.371698 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051e600 0xc00051e620}) map[en:/inventory/adding-youtube-videos-to-inventory-units] []}{00a7hzs9ev ojo0exsk94 Adding Overlay Text to Inventory Units Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inve… https://help.dealerspike.com/inventory/adding-overlay-text-to-inventory-units /inventory/adding-overlay-text-to-inventory-units adding-overlay-text-to-inventory-units [] 2021-10-01 15:18:23.867101 +0000 UTC 2022-03-11 16:01:43.926681 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051e760 0xc00051e780}) map[en:/inventory/adding-overlay-text-to-inventory-units] []}{ou8ifgl275 ojo0exsk94 Managing Rental Inventory This page will show you how to manage rental units. https://help.dealerspike.com/inventory/managing-rental-inventory /inventory/managing-rental-inventory managing-rental-inventory [] 2021-12-07 04:56:39.046354 +0000 UTC 2022-03-11 16:00:01.476193 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051e8c0 0xc00051e900}) map[en:/inventory/managing-rental-inventory] []}{7ci2c8t5s0 ojo0exsk94 Exporting / Printing Out Your Inventory Estimated Reading Time: 2 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inven… https://help.dealerspike.com/inventory/exporting-printing-out-your-inventory /inventory/exporting-printing-out-your-inventory exporting-printing-out-your-inventory [] 2021-11-16 16:14:16.028631 +0000 UTC 2022-03-11 15:57:23.367684 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051eac0 0xc00051eae0}) map[en:/inventory/exporting-printing-out-your-inventory] []}{0v2jnjgmab ojo0exsk94 Adding Units to Your Inventory Estimated Reading Time: 5 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inven… https://help.dealerspike.com/inventory/adding-units-to-your-inventory /inventory/adding-units-to-your-inventory adding-units-to-your-inventory [] 2021-11-16 16:14:44.955901 +0000 UTC 2022-03-11 15:48:21.489306 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051ec20 0xc00051eca0}) map[en:/inventory/adding-units-to-your-inventory] []}{xb4dc1juvb ojo0exsk94 Managing Price Fields on the Inventory Pages This article explains what each of the price fields on the inventory pages do and shows how they affect the price display on the front end of the site. https://help.dealerspike.com/inventory/managing-price-fields-on-the-inventory-pages /inventory/managing-price-fields-on-the-inventory-pages managing-price-fields-on-the-inventory-pages [] 2021-12-17 07:43:42.642909 +0000 UTC 2022-03-11 09:17:48.363581 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00051eda0 0xc00051edc0}) map[en:/inventory/managing-price-fields-on-the-inventory-pages] []}
/leads
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Leads
{c4zmefs4v7 5vjxnhke33 Printing Finance App Leads This article shows how to find and print out finance application leads in the admin panel. https://help.dealerspike.com/leads/printing-finance-app-leads /leads/printing-finance-app-leads printing-finance-app-leads [credit] 2021-11-16 15:43:27.523762 +0000 UTC 2022-05-10 15:02:08.505052 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051f040 0xc00051f060}) map[en:/leads/printing-finance-app-leads] []}{3dvr8e72jf 5vjxnhke33 Approving and Rejecting User Surveys and Testimonials Estimated Reading Time: 5 Minutes Required Permissions: Survey Click Here for Quick Guide: Log into your site's admin panel. Click the Content tab at the top of the page, then click the Manage Survey… https://help.dealerspike.com/leads/approving-and-rejecting-user-surveys-and-testimonials /leads/approving-and-rejecting-user-surveys-and-testimonials approving-and-rejecting-user-surveys-and-testimonials [] 2021-12-06 02:00:17.599316 +0000 UTC 2022-03-10 23:53:56.275961 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051f160 0xc00051f1c0}) map[en:/leads/approving-and-rejecting-user-surveys-and-testimonials] []}{8i1iiji7r3 5vjxnhke33 Change Lead Email Settings This document will walk through the process of updating your lead email settings. https://help.dealerspike.com/leads/change-lead-email-settings /leads/change-lead-email-settings change-lead-email-settings [conversions Test-CMS-LighthouseWP] 2021-09-28 21:05:15.35752 +0000 UTC 2022-03-10 23:50:36.056829 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051f2a0 0xc00051f2c0}) map[en:/leads/change-lead-email-settings] []}{78qavs3tpv 5vjxnhke33 Exporting Leads This article will show you where to go to export leads from your website and offer some configuration tips. https://help.dealerspike.com/leads/exporting-leads /leads/exporting-leads exporting-leads [] 2021-10-01 15:14:01.500733 +0000 UTC 2022-03-10 23:46:15.939003 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051f4c0 0xc00051f4e0}) map[en:/leads/exporting-leads] []}
/newsletter
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Newsletter
{bb99cxk348 092l3ha9r6 Exporting Newsletter Contacts to a CSV File This article will show you how to export your newsletter contacts individually or as a group to a CSV file. https://help.dealerspike.com/newsletter/exporting-newsletter-contacts-to-a-csv-file /newsletter/exporting-newsletter-contacts-to-a-csv-file exporting-newsletter-contacts-to-a-csv-file [] 2022-01-04 11:10:03.039479 +0000 UTC 2022-05-27 18:33:50.112571 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051f760 0xc00051f780}) map[en:/newsletter/exporting-newsletter-contacts-to-a-csv-file] []}{hm2k216olk 092l3ha9r6 Importing an Audience List into the Newsletter Tool Estimated Reading Time: 10 Minutes Required Permissions: Newsletter Click Here for Quick Guide: Log into the newsletter tool. Click the Audience tab at the top of the page. Click the Imports tab on t… https://help.dealerspike.com/newsletter/importing-an-audience-list-into-the-newsletter-tool /newsletter/importing-an-audience-list-into-the-newsletter-tool importing-an-audience-list-into-the-newsletter-tool [] 2021-12-02 20:26:22.431644 +0000 UTC 2022-03-10 23:57:56.421259 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051f8e0 0xc00051f900}) map[en:/newsletter/importing-an-audience-list-into-the-newsletter-tool] []}{xv2rbz0kuc 092l3ha9r6 Creating a Newsletter Newsletters broadcast your business news directly to the people who care: customers who sign up for your email list. This article explains how to create a Newsletter using the Dealerspike Newsletter tool. https://help.dealerspike.com/newsletter/creating-a-newsletter /newsletter/creating-a-newsletter creating-a-newsletter [] 2021-12-10 22:55:51.407759 +0000 UTC 2022-03-10 22:31:59.005586 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051fa60 0xc00051fa80}) map[en:/newsletter/creating-a-newsletter] []}{34kzk3eycg 092l3ha9r6 Resetting Your Newsletter Password Estimated Reading Time: 2 Minutes Required Permissions: Newsletter Click Here for Quick Guide: Go to https://app.e2ma.net/app2/login/. Enter the email address associated with your newsletter account… https://help.dealerspike.com/newsletter/resetting-your-newsletter-password /newsletter/resetting-your-newsletter-password resetting-your-newsletter-password [] 2021-11-16 15:26:01.785047 +0000 UTC 2022-03-10 22:15:58.757778 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051fbc0 0xc00051fbe0}) map[en:/newsletter/resetting-your-newsletter-password] []}{aj1bj6u6f1 092l3ha9r6 Log into the Dealerspike Newsletter tool This article explains how to sign into the Dealerspike Newsletter tool. https://help.dealerspike.com/newsletter/log-into-the-dealerspike-newsletter-tool /newsletter/log-into-the-dealerspike-newsletter-tool log-into-the-dealerspike-newsletter-tool [] 2021-12-13 21:36:34.442094 +0000 UTC 2022-03-10 22:14:45.520599 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00051fd40 0xc00051fda0}) map[en:/newsletter/log-into-the-dealerspike-newsletter-tool] []}
/oem-catalog-and-product-management
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OEM Catalog and Product Management
{74oh57xuam uq18eoijss Update Ecommerce OEM Prices by Price File Import This guide shows how to manage and upload a file containing custom prices for the OEM parts on your Dealerspike website. https://help.dealerspike.com/oem-catalog-and-product-management/import-ecommerce-oem-price-files /oem-catalog-and-product-management/import-ecommerce-oem-price-files import-ecommerce-oem-price-files [DS_exclusive] 2022-06-10 19:18:25.963242 +0000 UTC 2022-10-25 15:20:57.220758 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ec0e0 0xc0003ec100}) map[en:/oem-catalog-and-product-management/import-ecommerce-oem-price-files] []}{jkqi48kvfc uq18eoijss OEM Information This article has information on managing OEM replacement parts. https://help.dealerspike.com/oem-catalog-and-product-management/oem /oem-catalog-and-product-management/oem oem [] 2021-11-22 16:16:25.969917 +0000 UTC 2022-10-05 19:38:12.289934 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ec200 0xc0003ec220}) map[en:/oem-catalog-and-product-management/oem] []}{i9tl8v4ja5 uq18eoijss StreamsAdmin / OEM Replacement Catalog This article shows how to use the StreamsAdmin/Parts Manager page to manage parts inside the ecommerce platform. https://help.dealerspike.com/oem-catalog-and-product-management/streams-admin-oem-replacement-catalog /oem-catalog-and-product-management/streams-admin-oem-replacement-catalog streams-admin-oem-replacement-catalog [OnetoMany] 2021-11-22 16:22:03.585828 +0000 UTC 2022-10-04 22:00:43.817175 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ec360 0xc0003ec380}) map[en:/oem-catalog-and-product-management/streams-admin-oem-replacement-catalog] []}{wd0wu3r7o9 uq18eoijss Catalog Availablility- Partstream OEM This page shows all of the catalogs available through PartStream. https://help.dealerspike.com/oem-catalog-and-product-management/catalog-availablility-partstream /oem-catalog-and-product-management/catalog-availablility-partstream catalog-availablility-partstream [DS_exclusive] 2021-11-29 20:38:25.808612 +0000 UTC 2022-10-04 21:33:09.130691 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ec440 0xc0003ec480}) map[en:/oem-catalog-and-product-management/catalog-availablility-partstream] []}
/other-integrations
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Other Integrations
/adding-private-custom-catalog-data
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Private Catalog and Product Management
{78zz9wh5n6 xt6skbuxw7 Delete Products This guide walks through how to delete private/custom products from your web store. https://help.dealerspike.com/adding-private-custom-catalog-data/deleting-your-private-catalog-data /adding-private-custom-catalog-data/deleting-your-private-catalog-data deleting-your-private-catalog-data [] 2021-11-22 21:19:28.386141 +0000 UTC 2022-10-26 22:59:38.304161 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ec800 0xc0003ec8e0}) map[en:/adding-private-custom-catalog-data/deleting-your-private-catalog-data] []}{bel7arjxmp xt6skbuxw7 How do I Create and Publish Private/Custom Catalogs? This article lists recommended options for: getting Private Catalog data into the backend, managing pricing, fitments, and inventory, and listing Private Catalog data to the Webstore. https://help.dealerspike.com/adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend /adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend getting-your-private-catalog-data-into-the-backend [] 2021-11-22 17:16:20.90566 +0000 UTC 2022-10-25 20:29:07.276319 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false lacks links to mapping. update in two sets of proceefures, not both import and manhual in one track. API 0xc0003eca00 0xc0003eca20}) map[en:/adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend] []}{9f96brf8y5 xt6skbuxw7 Update Private Catalog Products and Product Groups by User Interface How to add Private Catalog Products to your ecommerce webstore with the user interface. https://help.dealerspike.com/adding-private-custom-catalog-data/create-products-by-using-the-user-interface /adding-private-custom-catalog-data/create-products-by-using-the-user-interface create-products-by-using-the-user-interface [] 2021-11-22 22:50:00.733387 +0000 UTC 2022-10-25 20:20:10.570939 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ecb20 0xc0003ecb40}) map[en:/adding-private-custom-catalog-data/create-products-by-using-the-user-interface] []}{1pn6zgtggi xt6skbuxw7 Update Fitment by User Interface This guide shows how to add fitment through the regular user interface in the ecommerce platform. https://help.dealerspike.com/adding-private-custom-catalog-data/add-fitment-by-user-interface /adding-private-custom-catalog-data/add-fitment-by-user-interface add-fitment-by-user-interface [] 2021-11-22 21:13:42.334416 +0000 UTC 2022-10-25 20:14:59.152178 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ecc40 0xc0003ecc80}) map[en:/adding-private-custom-catalog-data/add-fitment-by-user-interface] []}{03m9jdu49i xt6skbuxw7 Update Fitment by CSV Import This guide walks through how to add fitment by uploading a CSV spreadsheet file. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-import-fitment /adding-private-custom-catalog-data/private-catalog-import-fitment private-catalog-import-fitment [] 2021-11-23 22:22:23.973021 +0000 UTC 2022-10-25 20:14:48.621173 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ece40 0xc0003ece60}) map[en:/adding-private-custom-catalog-data/private-catalog-import-fitment] []}{3ol01exygc xt6skbuxw7 Export Ecommerce Products and Product Groups to CSV This guide shows how to export private catalog product data to a CSV file that can be opened in a spreadsheet editor like Microsoft Excel or imported into another system. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-export-products /adding-private-custom-catalog-data/private-catalog-export-products private-catalog-export-products [] 2021-11-23 22:19:10.011381 +0000 UTC 2022-10-25 15:47:46.758147 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ed020 0xc0003ed040}) map[en:/adding-private-custom-catalog-data/private-catalog-export-products] []}{xxh18ir8ax xt6skbuxw7 Update Private Catalog Products and Product Groups by CSV Import How to download a template CSV file, customize it with data, and upload it to import Private Catalog Products into your Ecommerce webstore. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-import-products-1 /adding-private-custom-catalog-data/private-catalog-import-products-1 private-catalog-import-products-1 [] 2021-11-24 21:29:05.377295 +0000 UTC 2022-10-25 15:47:02.00948 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ed160 0xc0003ed180}) map[en:/adding-private-custom-catalog-data/private-catalog-import-products-1] []}{srrwmz9fk3 xt6skbuxw7 What Should I Know Before Starting a Private Catalog? What core concepts should I know before building a private/custom ecommerce catalog? https://help.dealerspike.com/adding-private-custom-catalog-data/core-concepts /adding-private-custom-catalog-data/core-concepts core-concepts [Custom Catalog Private Catalog core concepts Get Started with Private Ecommerce Catalogs] 2021-11-22 23:18:56.103958 +0000 UTC 2022-10-25 00:17:25.731603 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ed260 0xc0003ed280}) map[en:/adding-private-custom-catalog-data/core-concepts] []}{vseqzm2dxo xt6skbuxw7 Examples of Product Data and Attributes This page has examples of product data from a CSV file along with live examples from a demonstration site of how the products will look. https://help.dealerspike.com/adding-private-custom-catalog-data/examples-of-product-data-and-attributes /adding-private-custom-catalog-data/examples-of-product-data-and-attributes examples-of-product-data-and-attributes [DS_exclusive] 2021-12-08 15:39:29.568811 +0000 UTC 2022-10-04 17:52:24.238365 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0003ed3e0 0xc0003ed400}) map[en:/adding-private-custom-catalog-data/examples-of-product-data-and-attributes] []}

Table of Contents

Getting Started with DMS Integrations

Marcia Lovell Updated by Marcia Lovell

Estimated Reading Time: 5 Minutes

What is a DMS Integration?

Dealer Spike links your DMS to your Dealer Spike website, which enables us to import the inventory from your DMS or a third party to your website. Inventory data files are sent to us via an FTP file drop, or we can pull data from an API. This inventory import is sometimes referred to as a “feed.”

DMS stands for Dealer Management System. A DMS is software used to manage an entire dealership from a single login platform. A DMS removes the need to log into separate tools to manage inventory, create point of sale invoices, view service history or follow-up on leads.
FTP stands for “File Transfer Protocol” and is a way to transfer files online.
API, or an application programming interface, enables data transmission between software products and contains the terms of data exchange.

Getting Started

The first step for you, the dealer, is to connect with your DMS provider and let them know you will be integrating your DMS with your new Dealer Spike website to feed major unit inventory to the website. The DMS provider may have additional requirements for you to complete before Dealer Spike can begin the integration process. There may be a cost involved from the third party.

Dealer Spike will need the DMS provider to send an inventory feed file before we can begin the integration process. Although we will work directly with the DMS provider on this, it is vital that you ask them to respond quickly to our request for this file as we cannot begin our process without it.

Setup Process

New Sites

While your new website is in production, your assigned Project Manager will assist you in starting the process of getting your DMS integrated with your new website. Your Project Manager will guide you through determining what to bring over to your website from the DMS. A case will be submitted to the Integration Team, and you will work collaboratively with your Project Manager and Integration Specialist through the integration setup process.

Existing Sites

Your assigned Account Manager will assist with the paperwork needed to set up a new integration for your existing website. Once the paperwork is complete, your Account Manager will submit a case to the Integration Team to get the setup started. You will work collaboratively with your Account Manager and the Integration Specialist throughout the setup process.

Because every dealer situation is different, the timing for setup completion will vary. Most setups take between 2-3 weeks, but because DMS providers differ, some integrations may take up to 6 weeks to complete. Working closely with your Dealer Spike Integration Specialist and responding promptly to requests will expedite the setup process.
Frequency of Inventory Runs

The inventory feed process runs nightly at 12:00AM PST. Each dealer’s initial run brings over all major units, and only the units added or removed after the initial run are impacted during subsequent runs.

All fields for all units are set to update nightly. If there are fields you do not want updated, please open a case with the Integration Team to make this adjustment. Otherwise, any manual change you make to a unit in the Inventory Manager will be overwritten during the next nightly run.

Click HERE for more information on protecting manual changes to inventory units.

Matching Inventory

Matching Inventory to Stock Catalog Specs and Images

An integration will not automate your entire workflow. The inventory feed will bring over most of your inventory data, but there will be times where you will need to manually adjust inventory data via your Dealer Spike Inventory Manager or your DMS Software.

The integration will bring inventory over exactly how it was entered into the DMS. If there are errors in inventory data on the DMS, those errors will automatically post on the website, resulting in inaccurate listing information such as pricing and trims. These errors are corrected at the DMS level by the dealership and will appear on the website after the next nightly inventory run.

For inventory data to properly populate on the website, all unit uploads must include a valid year, make and model. If a unit is not in the Dealer Spike database, the dealer will need to add it through the Inventory Manager. Dealer Spike does not offer custom trim matching nor do we manually trim match individual units that don't match to OEM models within the database.

We may ask you to provide us with OEM SKU sheets/model code sheets if the requested models are not in our database. Because OEMs rely on dealers to sell their products, it is extremely likely that a dealer will have OEM SKU sheets from manufacturers sooner than Dealer Spike can obtain them. Providing OEM SKU sheets when requested is the quickest way to match your inventory with OEM stock specs and images.

Preferred Matching Process

The Dealer Spike platform uses the Year, Make and Model fields to attempt a match to our Catalog Data:

  • Year: The Manufacturer Year of the unit as displayed on the OEM website
  • Make: The Manufacturer Make as displayed on the OEM website
  • Model: The recommended process is to utilize the OEM Model Code rather than the Model Name

(If your OEM does not use model codes, you will need to provide a list of the models or model codes you will be using and the corresponding OEM full model name. This will ensure our platform makes the correct translation. Dealers receive new model code sheets from the OEM much earlier than we do at Dealer Spike. If you notice new model year inventory not matching an imported vehicle, please send the OEM model code sheets to feeds@dealerspike.com so we can add them as quickly as possible.)

Example of data with high potential for matching success:

  • Year = 2020
  • Make = Can-Am
  • Model = 12359671
This translates to the website as a 2020 Can-Am® Outlander™ DPS™ 650
Alternative Matching Process

You can enter the full model name as seen on the manufacturer website, and our platform will attempt to match the proper unit. This method has a lower success rate, and you may need to make some manual entries via your admin panel.

Click HERE for more information on Trim Matching.

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