Managing Admin User Permissions
Signing Into the Admin Panel
Resetting Your Admin Panel Password
Creating New Admin Panel User Accounts
Important Analytics and SEO Terms and What They Mean for Your Site
Basic DNS Information for Your Website & Email Domain
Tips to Improve Your Site's Search Engine Optimization
Creating Custom Reports in Web Stats
Creating Email Reports in Web Stats
Resetting Your Web Stats Password
Creating and Managing Goals in Web Stats
Changing Metadata through the inline editor
Setting Up Google Conversion Tracking for Dealer Spike Forms
Logging into Web Stats
Creating Announcement Pop-Ups with the Announcement Builder
Uploading Slides to a Slideshow
Changing Hours with the Hours Editor
Tips and Tricks for Laying Out Pages
Adding OEM Promotions to Your Website
Creating and Editing Announcement Builder Templates
Create Content Pages
Chatbridge Admin Tutorial
Chatbridge Operator Tutorial
Using Basic HTML to Format Text in Inventory Fields and Content Snippets
Managing Staff with the Staff Builder Tool
Changing the About Us Statement on the Home Page
Creating Calendar Events
Using Built-in Web Forms and Leads
Customizing Page URLs
Image Guidelines and Tips
Creating Blog Posts
Request Outgoing Inventory Feeds for Third Party Listing Sites
Updating Inventory from your Sandhills DMS
How to Manage your Talon DMS Integration
Getting Started with DMS Integrations
DMS Integration Frequently Asked Questions
DMS Integrations Overview (Incoming Feeds)
Dealer Spike Information
Changing Your Billing Information
Contacting Technical Support
Getting News and Updates about Dealer Spike
Getting in Touch with Your Account Manager
Catalog and Product Management
Aftermarket Catalog and Product Management
OEM Catalog and Product Management
Update Ecommerce OEM Prices by Price File Import
StreamsAdmin / OEM Replacement Catalog
Catalog Availablility- Partstream OEM
Private Catalog and Product Management
How do I Create and Publish Private/Custom Catalogs?
Update Private Catalog Products and Product Groups by User Interface
Update Fitment by User Interface
Update Fitment by CSV Import
Export Ecommerce Products and Product Groups to CSV
Update Private Catalog Products and Product Groups by CSV Import
What Should I Know Before Starting a Private Catalog?
Examples of Product Data and Attributes
Ecommerce Products, Product Groups, Categories and Catalogs
Delete or Exclude a Product Group
Hide an Ecommerce Category or Product Group
Update Product Group Category Mapping by User Interface
Update Product Group Category Mapping by CSV Import
Update Image Overrides by CSV Import
Update Cost Overrides by CSV Import
Update Price Rules & Price Overrides by User Interface
Update Price Overrides by CSV Import
Update Shelf Inventory and Price by User Interface
Update Categories and Category Structure by User Interface
Update Categories and Category Structure by CSV Import
Update Shelf Inventory and Sale Price by CSV Import
How to Format an Ecommerce SKU for Imports
Hosting Visuals in Media Center
How to Feature Product Groups
Ecommerce Checkout Process and Orders
How to Configure Paypal for Checkout
How to configure Authorize.net for checkout
How to configure Stripe for checkout
Lightspeed Web Orders Module
EasyPost - Feature Summary and Set-up
How to Buy Postage
How to Charge Shipping
Create Coupon Codes
Getting Started with Ecommerce
Ecommerce Terms and Functions
File Center Import and Export Hub
Configure Inventory Rules
General Account Settings
Inventory Trim Matching Guide
Protecting Manual Changes to your Major Inventory Units
About The Vehicle Detail Page
How to Edit/Update Inventory Units in the Inventory Manager
Adding Units that Aren't in the Vehicle Database
How to Troubleshoot Duplicate Inventory Units on your Dealer Spike Website
Enhance Digital Retailing with Payment Genie
What to Do If Your Inventory Isn't Updating
Recently Viewed Inventory
Managing Inventory Display Order
Managing Stock Photos on Inventory Units
Managing Multi-Location and Multi-Site Inventory
Managing Featured Inventory
Adding Youtube Videos to Inventory Units
Adding Overlay Text to Inventory Units
Managing Rental Inventory
Exporting / Printing Out Your Inventory
Adding Units to Your Inventory
Managing Price Fields on the Inventory Pages
Printing Finance App Leads
Approving and Rejecting User Surveys and Testimonials
Change Lead Email Settings
Updated by Patrick Mares
We will cover the Export option first since it will provide you with the existing “pre-loaded” Category Structure along with any “unmapped” or “uncategorized” product groups.
Browse to File Center from the main navigation bar.
Step 1 - Export Category Structure
On the left-hand menu under Webstore Categories and Products, click "Client: Export Category Structure". Then click “Submit”.
This will initiate a job that will provide you with the existing Category Structure. Allow up to 30 minutes for this to complete.
Step 2 - Retrieve Export
Check back in File Center where you will see the job that you had just run. Jobs will move between statuses of Pending > Processing > Complete. Once you see your job has completed just click into the blue hyperlink and it will download the export file to your computer.
Step 3 - Make Changes
The csv file that was exported will contain three (3) columns:
This column provides every category path that exists in your webstore.
This column tells you how many Product Groups are listed to each category.
This column is used for when you import the file back into the system. If you wanted to delete a category you would place a 1 next to the category that you wanted to delete.
Recommendations and Key Points
- Make sure you use proper spacing. There should be a space before and after the “>”
- Example: Parts > Marine > Steering & Controls > Power Steering
- Use proper capitalization. Don’t do all caps.
- Make a note of the Root Category. You are welcome to create new root categories but you should make sure that is the route that you want to go. The category structure for Powersports has a root category of “Parts”.
- Remember, if you delete categories it will delete any products from your webstore that are associated with it.
Step 4 - Import Category Structure
On the left-hand menu under Webstore Categories and Products, click "Client: Import Category Structure".
Now, you can take the export file and delete the 2nd column
WebstoreCategory.product_count and upload the file right here. Or you can also copy/paste your work from the export file and place it onto the import template which can be downloaded here.
Step 5 - Monitor Job Processing
You will want to monitor the job that you just ran in File Center. The job will be in a Pending or Processing status until the system has completed it. These jobs typically take 30-60 minutes depending on the size of the csv file.
Once finished you will see the job Completed or Complete w/ Warnings. Click on the job and you will have access to a Processing Report. Open the report and the success or failure of each line item will be reported.