/admin-panel
fa-cogs
Admin Panel
{9p51a5r739 rkjd3roshl Managing Admin User Permissions This article describes each of the user permissions in the admin panel, as well as how to create and delete users. https://help.dealerspike.com/admin-panel/about-user-permissions-in-the-admin-panel /admin-panel/about-user-permissions-in-the-admin-panel about-user-permissions-in-the-admin-panel [_recent] 2021-12-06 02:19:02.87838 +0000 UTC 2022-09-13 15:13:25.445539 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0005530e0 0xc000553100}) map[en:/admin-panel/about-user-permissions-in-the-admin-panel] []}{ax00labzz7 rkjd3roshl Signing Into the Admin Panel Estimated Reading Time: 2 minutes Click Here for Quick Guide: Go to your site's admin panel log-in page (https:www.yoursitehere.com/admin). Put your user name and password into the sign in form and c… https://help.dealerspike.com/admin-panel/signing-into-the-admin-panel /admin-panel/signing-into-the-admin-panel signing-into-the-admin-panel [] 2021-11-16 15:40:48.289809 +0000 UTC 2022-03-10 21:01:13.344913 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0005531c0 0xc0005531e0}) map[en:/admin-panel/signing-into-the-admin-panel] []}{mcbozogukp rkjd3roshl Resetting Your Admin Panel Password Estimated Reading Time: 5 minutes Required Permissions: Useradmin Click Here for Quick Guide: Sign into your site's admin panel. Go to the Manage Users page (Admin -> Manage Users). Click the Update… https://help.dealerspike.com/admin-panel/resetting-your-admin-panel-password /admin-panel/resetting-your-admin-panel-password resetting-your-admin-panel-password [] 2021-12-02 20:34:07.313209 +0000 UTC 2022-03-10 20:58:48.896814 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0005532a0 0xc0005532e0}) map[en:/admin-panel/resetting-your-admin-panel-password] []}{f78adzzkah rkjd3roshl Creating New Admin Panel User Accounts Estimated Reading Time: 5-10 minutes Required Permissions: Useradmin Click Here for Quick Guide: Sign into your site's admin panel. Go to the Manage Users page (Admin -> Manage Users). Click the Crea… https://help.dealerspike.com/admin-panel/creating-new-admin-panel-user-accounts /admin-panel/creating-new-admin-panel-user-accounts creating-new-admin-panel-user-accounts [] 2021-09-28 21:54:28.015356 +0000 UTC 2022-03-10 20:54:22.31815 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0005533a0 0xc0005533c0}) map[en:/admin-panel/creating-new-admin-panel-user-accounts] []}
/aftermarket-catalog-and-product-management
xzv24hlmc3
fa-medkit
Aftermarket Catalog and Product Management
{mtmv1pg7cc oqoxey91q7 Automatic Category Management This article details the rules governing automatic management of Aftermarket Categories. https://help.dealerspike.com/aftermarket-catalog-and-product-management/automatic-category-management /aftermarket-catalog-and-product-management/automatic-category-management automatic-category-management [randomly where missing moved lost came] 2022-10-10 20:57:55.258379 +0000 UTC 2022-10-25 15:12:13.759141 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000553560 0xc000553580}) map[en:/aftermarket-catalog-and-product-management/automatic-category-management] []}{xkiibqiqd5 oqoxey91q7 Catalog Availability - Ecommerce Aftermarket This article has information on the available distributor catalogs that can be added to your web store. https://help.dealerspike.com/aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream /aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream catalog-availablility-ecommerce-and-partstream [DS_exclusive] 2021-11-22 23:23:59.332725 +0000 UTC 2022-10-05 19:37:28.171521 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000553640 0xc000553660}) map[en:/aftermarket-catalog-and-product-management/catalog-availablility-ecommerce-and-partstream] []}
/analytics
fa-bar-chart
Analytics
{2i7d1isg9z 96gx99rnay Important Analytics and SEO Terms and What They Mean for Your Site This page runs down all of the most important SEO and analytics-related terms you'll run into when looking up information about how your site is doing. https://help.dealerspike.com/analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site /analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site important-analytics-and-seo-terms-and-what-they-mean-for-your-site [] 2022-10-07 14:37:59.471076 +0000 UTC 2022-10-11 15:18:04.585124 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0005537e0 0xc000553800}) map[en:/analytics/important-analytics-and-seo-terms-and-what-they-mean-for-your-site] []}{j72ynppzn9 96gx99rnay Basic DNS Information for Your Website & Email Domain This page explains how to tell if your domain is expired, how to find information on your domain, and how to check and remove your email domain from blacklists. https://help.dealerspike.com/analytics/basic-dns-information-for-your-website /analytics/basic-dns-information-for-your-website basic-dns-information-for-your-website [_recent] 2022-09-20 09:34:09.046521 +0000 UTC 2022-09-27 16:37:09.206845 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0005538c0 0xc0005538e0}) map[en:/analytics/basic-dns-information-for-your-website] []}{wejb3bdo25 96gx99rnay Tips to Improve Your Site's Search Engine Optimization Search Engine Optimization is one of the most important factors in connecting with customers online. This page will give you some basic tips and advice for improving the performance of your Dealer Spike website on search engines like Google. https://help.dealerspike.com/analytics/tips-to-improve-your-site-s-search-engine-optimization /analytics/tips-to-improve-your-site-s-search-engine-optimization tips-to-improve-your-site-s-search-engine-optimization [_recent] 2022-09-13 15:14:59.453356 +0000 UTC 2022-09-13 15:17:33.498432 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0005539a0 0xc0005539c0}) map[en:/analytics/tips-to-improve-your-site-s-search-engine-optimization] []}{bxbdl3ux5f 96gx99rnay Creating Custom Reports in Web Stats This article will show you how to create custom graphs and widgets to report on custom analytics metrics through the web stats platform. https://help.dealerspike.com/analytics/creating-custom-reports-in-web-stats /analytics/creating-custom-reports-in-web-stats creating-custom-reports-in-web-stats [analytics] 2021-12-28 14:25:27.467777 +0000 UTC 2022-05-24 14:21:10.547982 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000553a80 0xc000553aa0}) map[en:/analytics/creating-custom-reports-in-web-stats] []}{upxy3wcbjp 96gx99rnay Creating Email Reports in Web Stats This article will show you how to set up email reports on the Web Stats platform. https://help.dealerspike.com/analytics/creating-email-reports-in-web-stats /analytics/creating-email-reports-in-web-stats creating-email-reports-in-web-stats [analytics] 2021-12-07 17:14:36.504391 +0000 UTC 2022-05-24 14:20:43.971549 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000553ba0 0xc000553bc0}) map[en:/analytics/creating-email-reports-in-web-stats] []}{u4cph1ujaj 96gx99rnay Resetting Your Web Stats Password Estimated Reading Time: 3 Minutes Required Permissions: Stats Click Here for Quick Guide: Go to stats.dealerspike.com. Click the Forgot Password link.. The Web Stats Platform requires a separate log-… https://help.dealerspike.com/analytics/resetting-your-web-stats-password /analytics/resetting-your-web-stats-password resetting-your-web-stats-password [analytics] 2021-11-16 15:25:00.52324 +0000 UTC 2022-05-24 14:20:17.593912 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000553ca0 0xc000553cc0}) map[en:/analytics/resetting-your-web-stats-password] []}{j3xhc62rpg 96gx99rnay Creating and Managing Goals in Web Stats This article will show you how to set up and manage goals, a kind of conversion tracking on the web stats platform. https://help.dealerspike.com/analytics/creating-and-managing-goals-in-web-stats /analytics/creating-and-managing-goals-in-web-stats creating-and-managing-goals-in-web-stats [analytics] 2021-12-17 07:52:51.774408 +0000 UTC 2022-05-24 14:19:54.880267 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000553da0 0xc000553dc0}) map[en:/analytics/creating-and-managing-goals-in-web-stats] []}{9p4cugyyye 96gx99rnay Changing Metadata through the inline editor Estimated Reading Time: 10 Minutes Required Permissions: Siteeditadmin, Snippet Click Here for Quick Guide: Sign into your site's admin panel. Click on the Content tab, then on the Site Editing butto… https://help.dealerspike.com/analytics/changing-metadata-through-the-inline-editor /analytics/changing-metadata-through-the-inline-editor changing-metadata-through-the-inline-editor [] 2021-11-16 15:38:27.703005 +0000 UTC 2022-03-10 21:45:05.577169 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000553e80 0xc000553ea0}) map[en:/analytics/changing-metadata-through-the-inline-editor] []}{lafwfwx31l 96gx99rnay Setting Up Google Conversion Tracking for Dealer Spike Forms Estimated Reading Time: 30 Minutes. This article will go over how to set up Google Conversion tracking in Google Analytics or AdWords targeting the thank you page URLs for forms. It will have the URL… https://help.dealerspike.com/analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms /analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms setting-up-google-conversion-tracking-for-dealer-spike-forms [] 2021-12-02 20:23:09.385656 +0000 UTC 2022-03-10 21:37:31.4652 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000553f60 0xc000553f80}) map[en:/analytics/setting-up-google-conversion-tracking-for-dealer-spike-forms] []}{0aitq4xu6z 96gx99rnay Logging into Web Stats This article explains how to sign in to the web stats platform. https://help.dealerspike.com/analytics/logging-into-web-stats /analytics/logging-into-web-stats logging-into-web-stats [] 2021-12-28 14:29:11.974501 +0000 UTC 2022-03-10 21:13:11.741191 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a80e0 0xc0012a8100}) map[en:/analytics/logging-into-web-stats] []}
/cdk-lightspeed
5kjhjd1n67
fa-code-fork
CDK Lightspeed
{p8on2qiglx 2fn6o8je4d Lightspeed 3rd Party (3PA) This page has information on importing product data from Lightspeed to your web store. https://help.dealerspike.com/cdk-lightspeed/lightspeed-3-rd-party-3-pa /cdk-lightspeed/lightspeed-3-rd-party-3-pa lightspeed-3-rd-party-3-pa [] 2021-11-22 22:36:52.704535 +0000 UTC 2022-05-12 21:38:09.216515 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a8280 0xc0012a82c0}) map[en:/cdk-lightspeed/lightspeed-3-rd-party-3-pa] []}{hbz7i020ob 2fn6o8je4d CDK Lightspeed Integration Options The E-Commerce Configuration has two ways to tap into CDK. Lightspeed 3rd Party (3PA) for price and inventory import and Lightspeed Web Orders Module which sends orders to your Lightspeed EVO account. https://help.dealerspike.com/cdk-lightspeed/cdk-lightspeed /cdk-lightspeed/cdk-lightspeed cdk-lightspeed [] 2021-11-22 22:34:50.507303 +0000 UTC 2022-05-12 21:32:58.489953 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false Article updated API 0xc0012a83c0 0xc0012a83e0}) map[en:/cdk-lightspeed/cdk-lightspeed] []}
/managing-catalogs
u0pgoh5xvt
fa-server
Catalog and Product Management
{lcemo2li7u xzv24hlmc3 Ecommerce Products, Product Groups, Categories and Catalogs Learn more about Ecommerce Products, Product Groups, Categories and Catalogs, where to find them and how to use them. https://help.dealerspike.com/managing-catalogs/products-vs-categories-examples /managing-catalogs/products-vs-categories-examples products-vs-categories-examples [] 2021-11-22 21:22:16.456404 +0000 UTC 2022-11-30 22:50:23.790193 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 14 seconds ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a85a0 0xc0012a85c0}) map[en:/managing-catalogs/products-vs-categories-examples] []}{2ze6daz0od xzv24hlmc3 Delete or Exclude a Product Group This page shows how to manually remove products and product groups. https://help.dealerspike.com/managing-catalogs/products-manage-add-delete /managing-catalogs/products-manage-add-delete products-manage-add-delete [] 2021-11-22 21:23:27.331756 +0000 UTC 2022-10-26 23:08:29.329996 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false duplicate API 0xc0012a8680 0xc0012a86a0}) map[en:/managing-catalogs/products-manage-add-delete] []}{v3dft9dubp xzv24hlmc3 Hide an Ecommerce Category or Product Group Hidden Ecommerce Categories allow you to temporarily remove Product groups or categories without losing Product and Category information or reliably remove Categories from Aftermarket Catalogs. https://help.dealerspike.com/managing-catalogs/hide-an-ecommerce-category /managing-catalogs/hide-an-ecommerce-category hide-an-ecommerce-category [] 2022-09-20 21:45:05.375329 +0000 UTC 2022-10-25 21:39:20.106205 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a8780 0xc0012a87a0}) map[en:/managing-catalogs/hide-an-ecommerce-category] []}{65lr7qsnfz xzv24hlmc3 Update Product Group Category Mapping by User Interface This page shows how to update the category for a product using the regular user interface on your ecommerce web store. https://help.dealerspike.com/managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard /managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard how-to-change-the-category-of-a-listed-product-from-the-dashboard [] 2021-11-22 22:57:09.493205 +0000 UTC 2022-10-25 21:31:57.934149 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a88c0 0xc0012a88e0}) map[en:/managing-catalogs/how-to-change-the-category-of-a-listed-product-from-the-dashboard] []}{k4wxy3kd54 xzv24hlmc3 Update Product Group Category Mapping by CSV Import Product Mapping imports update the Category mapped to Aftermarket and Private Catalog Product Group listings. This allows listing, webstore reorganization and delisting Product Groups. https://help.dealerspike.com/managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories /managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories how-do-i-set-or-update-ecommerce-product-group-categories [Category Mapping List Products Map Product Groups Why aren't my Ecommerce Products Missing Ecommerce Products Product Group to Category] 2022-09-13 13:44:46.643367 +0000 UTC 2022-10-25 21:24:54.367317 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a8a00 0xc0012a8a20}) map[en:/managing-catalogs/how-do-i-set-or-update-ecommerce-product-group-categories] []}{rzbukjz6b9 xzv24hlmc3 Update Image Overrides by CSV Import This guide walks through uploading custom product images to your ecommerce items. https://help.dealerspike.com/managing-catalogs/image-overrides /managing-catalogs/image-overrides image-overrides [] 2021-11-23 22:13:08.41993 +0000 UTC 2022-10-25 20:14:06.846621 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a8b20 0xc0012a8b60}) map[en:/managing-catalogs/image-overrides] []}{ad4bgwz803 xzv24hlmc3 Update Cost Overrides by CSV Import This page shows how to add cost from your distributors to your ecommerce store by downloading and filling out a template file. https://help.dealerspike.com/managing-catalogs/cost-overrides /managing-catalogs/cost-overrides cost-overrides [] 2021-11-23 22:11:54.579686 +0000 UTC 2022-10-25 20:13:51.747894 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a8ce0 0xc0012a8d00}) map[en:/managing-catalogs/cost-overrides] []}{dordmjl0un xzv24hlmc3 Update Price Rules & Price Overrides by User Interface This page has information on using price rules and overrides to apply custom pricing on inventory and the different methods to do so. https://help.dealerspike.com/managing-catalogs/price-rules-price-overrides /managing-catalogs/price-rules-price-overrides price-rules-price-overrides [] 2021-11-22 22:45:01.744732 +0000 UTC 2022-10-25 20:13:08.143943 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a8de0 0xc0012a8e00}) map[en:/managing-catalogs/price-rules-price-overrides] []}{17un5708v3 xzv24hlmc3 Update Price Overrides by CSV Import This guide walks through using CSV files to upload pricing overrides for each distributor SKU (stock-keeping unit number). https://help.dealerspike.com/managing-catalogs/price-overrides-by-csv-file /managing-catalogs/price-overrides-by-csv-file price-overrides-by-csv-file [] 2021-11-23 22:00:29.399328 +0000 UTC 2022-10-25 15:48:38.641574 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a8ee0 0xc0012a8f00}) map[en:/managing-catalogs/price-overrides-by-csv-file] []}{xe19658egk xzv24hlmc3 Update Shelf Inventory and Price by User Interface This page has information on updating your Aftermarket and Private Product inventory by uploading a CSV spreadsheet file. https://help.dealerspike.com/managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket /managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket update-shelf-inventory-by-user-interface-aftermarket [] 2021-11-23 16:24:40.789696 +0000 UTC 2022-10-25 15:17:19.121542 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a8fe0 0xc0012a9000}) map[en:/managing-catalogs/update-shelf-inventory-by-user-interface-aftermarket] []}{1i9m6c7sul xzv24hlmc3 Update Categories and Category Structure by User Interface This page shows how to manually add and remove categories. https://help.dealerspike.com/managing-catalogs/categories-manage-add-delete /managing-catalogs/categories-manage-add-delete categories-manage-add-delete [] 2021-11-22 22:55:12.999621 +0000 UTC 2022-10-25 15:16:11.158292 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a90c0 0xc0012a90e0}) map[en:/managing-catalogs/categories-manage-add-delete] []}{jepc0vsfoz xzv24hlmc3 Update Categories and Category Structure by CSV Import This guide walks through updating the categories on your web store by uploading customized CSV spreadsheet files. https://help.dealerspike.com/managing-catalogs/categories-by-csv /managing-catalogs/categories-by-csv categories-by-csv [] 2021-11-23 22:37:07.738109 +0000 UTC 2022-10-25 15:13:15.823371 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a91a0 0xc0012a91c0}) map[en:/managing-catalogs/categories-by-csv] []}{3ny15b6dve xzv24hlmc3 Update Shelf Inventory and Sale Price by CSV Import This page has information on updating your inventory by uploading a CSV spreadsheet file. https://help.dealerspike.com/managing-catalogs/update-shelf-inventory-by-csv-aftermarket /managing-catalogs/update-shelf-inventory-by-csv-aftermarket update-shelf-inventory-by-csv-aftermarket [] 2021-11-22 22:13:09.312399 +0000 UTC 2022-10-25 15:12:44.426593 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9280 0xc0012a92a0}) map[en:/managing-catalogs/update-shelf-inventory-by-csv-aftermarket] []}{eyw29xr4t5 xzv24hlmc3 How to Format an Ecommerce SKU for Imports This guide shows how to use Microsoft Excel to update a SKU sent from distributors to the correct format to upload to your web store. https://help.dealerspike.com/managing-catalogs/how-to-format-an-aftermarket-sku /managing-catalogs/how-to-format-an-aftermarket-sku how-to-format-an-aftermarket-sku [] 2021-11-23 22:31:37.522191 +0000 UTC 2022-10-10 22:38:56.957071 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9380 0xc0012a93a0}) map[en:/managing-catalogs/how-to-format-an-aftermarket-sku] []}{h1jjsldgzu xzv24hlmc3 Hosting Visuals in Media Center This page has information on Media Center, an image hosting platform that can be used to upload custom images for custom/private products. https://help.dealerspike.com/managing-catalogs/media-center /managing-catalogs/media-center media-center [] 2021-11-22 22:41:29.293374 +0000 UTC 2022-10-04 17:48:56.767034 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9460 0xc0012a9480}) map[en:/managing-catalogs/media-center] []}{8c9lfrwmvw xzv24hlmc3 How to Feature Product Groups This guide walks through the process of featuring selected product groups on your web store's home page. https://help.dealerspike.com/managing-catalogs/how-to-feature-product-groups /managing-catalogs/how-to-feature-product-groups how-to-feature-product-groups [] 2021-11-22 21:27:55.045521 +0000 UTC 2022-10-04 17:35:32.166943 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9540 0xc0012a9560}) map[en:/managing-catalogs/how-to-feature-product-groups] []}
/content-editing
fa-edit
Content Editing
{2whjk9fi7i 6j0sfw36mv Creating Announcement Pop-Ups with the Announcement Builder This article shows how to use Announcement Builder to add and manage custom pop-up announcements on your website. https://help.dealerspike.com/content-editing/building-modal-pop-ups-with-the-announcement-builder /content-editing/building-modal-pop-ups-with-the-announcement-builder building-modal-pop-ups-with-the-announcement-builder [remove popup] 2022-02-04 12:02:15.830366 +0000 UTC 2022-11-15 16:50:34.288669 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a96c0 0xc0012a96e0}) map[en:/content-editing/building-modal-pop-ups-with-the-announcement-builder] []}{4o673d2qb9 6j0sfw36mv Uploading Slides to a Slideshow Estimated Reading Time: 15 Minutes Required Permissions: Slideshow Click Here for Quick Guide: Log into your site's admin panel. Click on the Slideshows tab at the top of the page, then on the name o… https://help.dealerspike.com/content-editing/uploading-slides-to-a-slideshow /content-editing/uploading-slides-to-a-slideshow uploading-slides-to-a-slideshow [rotator] 2021-11-16 16:00:55.18188 +0000 UTC 2022-11-08 15:55:06.347472 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a97a0 0xc0012a97c0}) map[en:/content-editing/uploading-slides-to-a-slideshow] []}{gpbgcgh2uk 6j0sfw36mv Changing Hours with the Hours Editor This article will show you how to get the hours on your website updated instantly using the free new Hours Editor feature. https://help.dealerspike.com/content-editing/updating-hours /content-editing/updating-hours updating-hours [mon tue wed thu fri sat sun mon-fri tue-fri tues-fri monday-friday tue-sat tues-sat tuesday-saturday fall spring summer winter seasonal] 2021-10-01 17:15:01.862531 +0000 UTC 2022-11-08 15:52:37.994167 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false Set by user API 0xc0012a9900 0xc0012a9920}) map[en:/content-editing/updating-hours] []}{gz0xarulzp 6j0sfw36mv Tips and Tricks for Laying Out Pages This article shows off processes to create attractive page layouts just using the built in site editing tools. https://help.dealerspike.com/content-editing/tips-and-tricks-for-laying-out-pages /content-editing/tips-and-tricks-for-laying-out-pages tips-and-tricks-for-laying-out-pages [] 2022-05-31 10:54:19.46239 +0000 UTC 2022-07-19 15:20:22.72686 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a99e0 0xc0012a9a00}) map[en:/content-editing/tips-and-tricks-for-laying-out-pages] []}{2ykgpwj184 6j0sfw36mv Adding OEM Promotions to Your Website This article runs down all of the info you need to know about OEM promotions and promotional slides that can be added to your site. https://help.dealerspike.com/content-editing/adding-oem-promotions-to-your-website /content-editing/adding-oem-promotions-to-your-website adding-oem-promotions-to-your-website [] 2022-04-15 14:54:09.098329 +0000 UTC 2022-06-07 15:01:46.065528 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 5 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9ae0 0xc0012a9b00}) map[en:/content-editing/adding-oem-promotions-to-your-website] []}{633xcg6zzt 6j0sfw36mv Creating and Editing Announcement Builder Templates This article shows how to create re-usable templates in the Announcement Builder tool. https://help.dealerspike.com/content-editing/creating-and-editing-announcement-builder-templates /content-editing/creating-and-editing-announcement-builder-templates creating-and-editing-announcement-builder-templates [] 2022-02-07 12:30:10.848907 +0000 UTC 2022-03-29 12:21:30.511935 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9bc0 0xc0012a9be0}) map[en:/content-editing/creating-and-editing-announcement-builder-templates] []}{jaxhkavwr8 6j0sfw36mv Create Content Pages Content pages are additional web pages that can be created and linked on your website. https://help.dealerspike.com/content-editing/create-content-pages /content-editing/create-content-pages create-content-pages [Test-CMS-LighthouseWT] 2021-10-01 19:24:38.061343 +0000 UTC 2022-03-21 03:39:39.194791 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9cc0 0xc0012a9ce0}) map[en:/content-editing/create-content-pages] []}{ayepnd8320 6j0sfw36mv Chatbridge Admin Tutorial Estimated Reading Time: 15 Minutes. Looking for information on using the Chatbridge web application for administrators to manage chat settings and operators? This video tutorial walks through how to… https://help.dealerspike.com/content-editing/chatbridge-admin-tutorial /content-editing/chatbridge-admin-tutorial chatbridge-admin-tutorial [] 2021-09-30 19:46:29.996969 +0000 UTC 2022-03-11 16:24:07.070935 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9da0 0xc0012a9dc0}) map[en:/content-editing/chatbridge-admin-tutorial] []}{7nat8b5vq7 6j0sfw36mv Chatbridge Operator Tutorial Estimated Reading Time: 15 Minutes. Looking for information on how to use the Chatbridge web application to answer and see information on incoming chat messages from your customers? This video tutori… https://help.dealerspike.com/content-editing/chatbridge-tutorial /content-editing/chatbridge-tutorial chatbridge-tutorial [] 2021-09-30 19:44:48.160846 +0000 UTC 2022-03-11 16:22:41.471082 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9e80 0xc0012a9ea0}) map[en:/content-editing/chatbridge-tutorial] []}{72c6crd5qy 6j0sfw36mv Using Basic HTML to Format Text in Inventory Fields and Content Snippets Estimated Reading Time: 10 Minutes Required Permissions: Snippet, Inventory Inventory Platform: Any. You can use basic HTML code to style text within certain inventory fields and content snippets. Th… https://help.dealerspike.com/content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets /content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets using-basic-html-to-format-text-in-inventory-fields-and-content-snippets [] 2021-11-16 15:19:58.344354 +0000 UTC 2022-03-11 15:44:01.46983 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0012a9f80 0xc0012a9fa0}) map[en:/content-editing/using-basic-html-to-format-text-in-inventory-fields-and-content-snippets] []}{1lf7noszye 6j0sfw36mv Managing Staff with the Staff Builder Tool Estimated Reading Time: 20 Minutes Required Permissions: Content Click Here for Quick Guide: Log into your site's admin panel. Go to the Staff Builder page from the Content menu at the top of the pag… https://help.dealerspike.com/content-editing/managing-staff-with-the-staff-builder-tool /content-editing/managing-staff-with-the-staff-builder-tool managing-staff-with-the-staff-builder-tool [] 2021-11-16 16:09:18.877986 +0000 UTC 2022-03-11 15:42:37.184919 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b8620 0xc0000b8c40}) map[en:/content-editing/managing-staff-with-the-staff-builder-tool] []}{gp3n4vp9fu 6j0sfw36mv Changing the About Us Statement on the Home Page Estimated Reading Time: 5 Minutes Required Permissions: Snippet Click Here for Quick Guide: Log into your site's admin panel. Click the Content tab at the top of the page, then the Content Snippets b… https://help.dealerspike.com/content-editing/changing-the-about-us-statement-on-the-home-page /content-editing/changing-the-about-us-statement-on-the-home-page changing-the-about-us-statement-on-the-home-page [] 2021-11-16 15:36:15.739269 +0000 UTC 2022-03-11 15:24:47.926193 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b8ec0 0xc0000b91c0}) map[en:/content-editing/changing-the-about-us-statement-on-the-home-page] []}{ttw7u3b0cs 6j0sfw36mv Creating Calendar Events Estimated Reading Time: 5 Minutes Required Permissions: Events Click Here for Quick Guide: Log into your site's admin panel. Click on the Events tab at the top of the screen, then on the Manage Event… https://help.dealerspike.com/content-editing/creating-calendar-events /content-editing/creating-calendar-events creating-calendar-events [] 2021-12-02 20:28:04.52195 +0000 UTC 2022-03-11 06:57:28.799592 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b92c0 0xc0000b92e0}) map[en:/content-editing/creating-calendar-events] []}{lvpu341iwy 6j0sfw36mv Using Built-in Web Forms and Leads This page will run down the list of forms that can be used on any site, example URLs you can use to preview the forms, and how they map to leads inside the admin panel. https://help.dealerspike.com/content-editing/adding-new-forms-to-your-site /content-editing/adding-new-forms-to-your-site adding-new-forms-to-your-site [] 2021-12-13 16:08:19.451075 +0000 UTC 2022-03-11 06:39:53.432599 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b93c0 0xc0000b9400}) map[en:/content-editing/adding-new-forms-to-your-site] []}{ktz2zfmv0o 6j0sfw36mv Customizing Page URLs Estimated Reading Time: 5 Minutes. Dealer Spike web page URLs have several unique characteristics and can be configured in one of a few different ways. This article will run down how URLs for web pag… https://help.dealerspike.com/content-editing/customizing-page-urls /content-editing/customizing-page-urls customizing-page-urls [] 2021-12-02 20:40:40.456222 +0000 UTC 2022-03-11 06:39:30.002578 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b94c0 0xc0000b9500}) map[en:/content-editing/customizing-page-urls] []}{varcyjjmjy 6j0sfw36mv Image Guidelines and Tips This page will show you where and how to compress images that don't get automatically compressed for faster page loading time, where to find images that you can use for free without adding any attributions (credits) to your site, and how and where to add alt text to your images to aid accessibility software and improve your SEO. https://help.dealerspike.com/content-editing/image-guidelines-and-tips /content-editing/image-guidelines-and-tips image-guidelines-and-tips [] 2021-12-10 21:09:25.623402 +0000 UTC 2022-03-11 06:39:03.385583 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b96a0 0xc0000b96c0}) map[en:/content-editing/image-guidelines-and-tips] []}{1mz5zbsvf2 6j0sfw36mv Creating Blog Posts Blogs can be a great way to provide stories, useful information, news, and more. This article provides step-by-step instructions to navigate to and use the new blog posting tool. https://help.dealerspike.com/content-editing/creating-blog-posts /content-editing/creating-blog-posts creating-blog-posts [lighthouse] 2021-10-01 17:15:46.212305 +0000 UTC 2022-03-11 06:38:28.240407 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b9780 0xc0000b97a0}) map[en:/content-editing/creating-blog-posts] []}
/dms-integrations
DMS Integrations
{2ueot504g6 wy3ws4q7sx Request Outgoing Inventory Feeds for Third Party Listing Sites This article explains how to start a request to set up a new outgoing feed from your website. https://help.dealerspike.com/dms-integrations/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed /dms-integrations/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed [] 2022-05-12 15:13:46.653186 +0000 UTC 2022-11-29 16:13:29.655371 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 day ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b9980 0xc0000b99a0}) map[en:/dms-integrations/how-to-request-a-new-major-unit-inventory-feed-to-a-third-party-listing-site-aka-outgoing-feed] []}{haw8103b0c wy3ws4q7sx Updating Inventory from your Sandhills DMS This article shows how to update your site's inventory from your Sandhills DMS integration. https://help.dealerspike.com/dms-integrations/how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms /dms-integrations/how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms [] 2022-09-23 14:34:56.87172 +0000 UTC 2022-11-29 16:10:41.895601 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 day ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b9e20 0xc0000b9e60}) map[en:/dms-integrations/how-to-update-inventory-to-your-dealer-spike-website-from-your-sandhills-dms] []}{xa0djkew5o wy3ws4q7sx How to Manage your Talon DMS Integration This article walks through updating your site's invnetory with a Talon DMS integration. https://help.dealerspike.com/dms-integrations/how-to-manage-your-talon-dms-integration /dms-integrations/how-to-manage-your-talon-dms-integration how-to-manage-your-talon-dms-integration [Talon] 2022-04-15 19:51:14.569723 +0000 UTC 2022-11-18 15:26:21.445123 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 week ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc0000b9f60 0xc0000b9f80}) map[en:/dms-integrations/how-to-manage-your-talon-dms-integration] []}{72ldv4ez5b wy3ws4q7sx Getting Started with DMS Integrations Get an overview of DMS integrations including info on the first time setup process, how and when your DMS integration will run, and how your data will match with our vehicle database. https://help.dealerspike.com/dms-integrations/getting-started-with-dms-integrations /dms-integrations/getting-started-with-dms-integrations getting-started-with-dms-integrations [incoming Feed inventory new setup DMS trim matching] 2022-07-15 09:04:13.313955 +0000 UTC 2022-11-17 21:05:00.305108 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 week ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc0004fe240 0xc0004fe2a0}) map[en:/dms-integrations/getting-started-with-dms-integrations] []}{dvv7qg92og wy3ws4q7sx DMS Integration Frequently Asked Questions Get answers to frequently asked DMS integration questions like how long integrations usually take to set up and which fields on your units will update nightly. https://help.dealerspike.com/dms-integrations/dms-integration-frequently-asked-questions /dms-integrations/dms-integration-frequently-asked-questions dms-integration-frequently-asked-questions [Incoming Feed integration] 2022-07-15 09:21:28.772103 +0000 UTC 2022-11-10 18:57:44.676877 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e000 0xc000c0e020}) map[en:/dms-integrations/dms-integration-frequently-asked-questions] []}{ms5uex6hbu wy3ws4q7sx DMS Integrations Overview (Incoming Feeds) This page lists all of the existing DMS providers Dealer Spike can integrate with to feed inventory to your website. https://help.dealerspike.com/dms-integrations/dms-integrations-overview-incoming-feeds /dms-integrations/dms-integrations-overview-incoming-feeds dms-integrations-overview-incoming-feeds [] 2022-06-17 15:08:08.345331 +0000 UTC 2022-11-10 18:56:24.340287 +0000 UTC %!s(*render.Author=&{0r2gjy8pko Randall Theil https://www.gravatar.com/avatar/deda774ad13f3d7133da2cb2a6777b5e?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e0e0 0xc000c0e100}) map[en:/dms-integrations/dms-integrations-overview-incoming-feeds] []}
/dealer-spike
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Dealer Spike Information
{oylxo2hfle fy817bh53c Changing Your Billing Information Looking to update your payment method on file? This article will show you where to go to get your billing information updated. https://help.dealerspike.com/dealer-spike/changing-your-billing-information /dealer-spike/changing-your-billing-information changing-your-billing-information [contacting accounting] 2022-07-18 14:54:22.361726 +0000 UTC 2022-11-15 16:03:22.832299 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e260 0xc000c0e280}) map[en:/dealer-spike/changing-your-billing-information] []}{gnrg8hvg7n fy817bh53c Contacting Technical Support This page will show you different ways you can get in touch with the Technical Support Department https://help.dealerspike.com/dealer-spike/contacting-technical-support /dealer-spike/contacting-technical-support contacting-technical-support [] 2021-12-02 20:25:21.339682 +0000 UTC 2022-10-15 00:12:54.725236 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e340 0xc000c0e360}) map[en:/dealer-spike/contacting-technical-support] []}{pdwjn07n0z fy817bh53c Getting News and Updates about Dealer Spike This page lists all the different resources you can subscribe to to get updates about Dealer Spike news, new feature releases, tips and advice, and industry news. https://help.dealerspike.com/dealer-spike/getting-news-and-updates-about-dealer-spike /dealer-spike/getting-news-and-updates-about-dealer-spike getting-news-and-updates-about-dealer-spike [] 2022-03-28 11:42:00.350714 +0000 UTC 2022-06-07 15:25:47.500681 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 5 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e420 0xc000c0e440}) map[en:/dealer-spike/getting-news-and-updates-about-dealer-spike] []}{628ujmrb7t fy817bh53c Getting in Touch with Your Account Manager Estimated Reading Time: 2 Minutes. This article will cover how to confirm the contact details of your account manager. It is a very quick task that only requires you to be able to access the admin pa… https://help.dealerspike.com/dealer-spike/getting-in-touch-with-your-account-manager /dealer-spike/getting-in-touch-with-your-account-manager getting-in-touch-with-your-account-manager [] 2021-11-16 15:45:58.737127 +0000 UTC 2022-03-10 22:02:06.909049 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e500 0xc000c0e520}) map[en:/dealer-spike/getting-in-touch-with-your-account-manager] []}{lv5aspxa8y fy817bh53c Getting Started This article will walk you through all of the basics of the help center and where to go to find particular info. https://help.dealerspike.com/dealer-spike/getting-started /dealer-spike/getting-started getting-started [] 2021-12-07 00:57:58.753753 +0000 UTC 2022-03-10 22:01:11.038808 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e600 0xc000c0e620}) map[en:/dealer-spike/getting-started] []}
/ecommerce
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Ecommerce
/order-management
u0pgoh5xvt
fa-inbox
Ecommerce Checkout Process and Orders
{y6du0qksl3 hc8frri8lp How to Configure Paypal for Checkout This article shows how to set up Paypal as a payment processor for your webstore. https://help.dealerspike.com/order-management/how-to-configure-paypal-for-checkout /order-management/how-to-configure-paypal-for-checkout how-to-configure-paypal-for-checkout [] 2021-11-22 23:10:28.881952 +0000 UTC 2022-07-25 20:41:42.111487 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e820 0xc000c0e840}) map[en:/order-management/how-to-configure-paypal-for-checkout] []}{ljttu0qtgs hc8frri8lp How to configure Authorize.net for checkout This article shows how to set up authorize.net as a payment processor for your web store. https://help.dealerspike.com/order-management/how-to-configure-authorize-net-for-checkout /order-management/how-to-configure-authorize-net-for-checkout how-to-configure-authorize-net-for-checkout [] 2021-11-22 23:17:12.496104 +0000 UTC 2022-07-25 20:39:58.422912 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e900 0xc000c0e920}) map[en:/order-management/how-to-configure-authorize-net-for-checkout] []}{5w856ki1q7 hc8frri8lp How to configure Stripe for checkout This article show how to set up Stripe as a payment processor for your web store. https://help.dealerspike.com/order-management/how-to-configure-stripe-for-checkout /order-management/how-to-configure-stripe-for-checkout how-to-configure-stripe-for-checkout [] 2021-11-22 23:15:14.282094 +0000 UTC 2022-07-25 20:39:40.542097 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0e9e0 0xc000c0ea00}) map[en:/order-management/how-to-configure-stripe-for-checkout] []}{ya4mcl2oc1 hc8frri8lp Lightspeed Web Orders Module This article has information related to the third party CDK Lightspeed integration that sends order data to Lightspeed. https://help.dealerspike.com/order-management/lightspeed-web-orders-module /order-management/lightspeed-web-orders-module lightspeed-web-orders-module [] 2021-11-23 15:51:32.750167 +0000 UTC 2022-05-12 21:36:51.30575 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0eac0 0xc000c0eae0}) map[en:/order-management/lightspeed-web-orders-module] []}{auo02iug2e hc8frri8lp Order Automation This page shows how to set up automation for orders to simplify fulfillment for high-volume stores. https://help.dealerspike.com/order-management/order-automation /order-management/order-automation order-automation [] 2021-11-22 22:28:09.258618 +0000 UTC 2022-05-10 15:31:35.353484 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0ebc0 0xc000c0ebe0}) map[en:/order-management/order-automation] []}{n2e895v2yy hc8frri8lp EasyPost - Feature Summary and Set-up This article shows the ins and outs of EasyPost, a third party integration that can be added to your web store to help with shipping and fulfillment. https://help.dealerspike.com/order-management/easy-post-feature-summary-and-set-up /order-management/easy-post-feature-summary-and-set-up easy-post-feature-summary-and-set-up [] 2021-11-23 15:42:32.719712 +0000 UTC 2022-05-10 15:13:19.218118 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0eca0 0xc000c0ecc0}) map[en:/order-management/easy-post-feature-summary-and-set-up] []}{xmstial9qh hc8frri8lp How to Buy Postage This guide walks through the process of calculating and purchasing postage for an order using EasyPost and printing out the shipping label for the shipment. https://help.dealerspike.com/order-management/how-to-buy-postage /order-management/how-to-buy-postage how-to-buy-postage [] 2021-11-22 16:09:17.967065 +0000 UTC 2022-05-10 15:09:45.55074 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0eda0 0xc000c0edc0}) map[en:/order-management/how-to-buy-postage] []}{9tzrchcl3c hc8frri8lp Orders Overview This guide has basic information for understanding and managing orders placed through your web store. https://help.dealerspike.com/order-management/orders-overview /order-management/orders-overview orders-overview [purchase] 2021-11-22 22:21:12.857206 +0000 UTC 2022-05-10 15:02:45.48214 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0ee80 0xc000c0eea0}) map[en:/order-management/orders-overview] []}{2qacao8b92 hc8frri8lp How to Charge Shipping This guide shows how to set up shipping tiers with costs so customers are charged appropriately for orders to be sent to them. https://help.dealerspike.com/order-management/how-to-charge-shipping /order-management/how-to-charge-shipping how-to-charge-shipping [] 2021-11-23 16:04:13.516741 +0000 UTC 2022-04-26 19:42:35.180336 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0ef60 0xc000c0ef80}) map[en:/order-management/how-to-charge-shipping] []}{jkvn5f3iyv hc8frri8lp Create Coupon Codes This article has information on creating coupon codes that apply discounts to products in your web store. https://help.dealerspike.com/order-management/create-coupon-codes /order-management/create-coupon-codes create-coupon-codes [] 2021-11-23 15:37:27.472513 +0000 UTC 2022-04-26 19:41:41.794921 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{true article is a stub API 0xc000c0f060 0xc000c0f080}) map[en:/order-management/create-coupon-codes] []}
/email
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Email Administration
{7h1luvts39 bx6i7ud9hv Adding Your Email Account to an External Mail App Estimated Reading Time: 10 Minutes. Want to add your Dealer Spike-hosted email account to an external app like Outlook, iOS, or Android email? While every mail application is a little different, this… https://help.dealerspike.com/email/filtering-leads /email/filtering-leads filtering-leads [iphone android ipad] 2021-12-10 20:53:03.254296 +0000 UTC 2022-11-15 16:52:27.795646 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0f280 0xc000c0f2a0}) map[en:/email/filtering-leads] []}{irs2muvrws bx6i7ud9hv Resetting Your Dealer Spike-hosted Email Password Estimated Reading Time: 10 Minutes. Dealer Spike hosts email for some of our dealerships, if you are one of them and need help with resetting your email password, you’ve come to the right place! Firs… https://help.dealerspike.com/email/resetting-your-dealer-spike-hosted-email-password /email/resetting-your-dealer-spike-hosted-email-password resetting-your-dealer-spike-hosted-email-password [] 2021-12-02 20:31:54.110572 +0000 UTC 2022-03-10 22:11:06.510553 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0f360 0xc000c0f380}) map[en:/email/resetting-your-dealer-spike-hosted-email-password] []}
/getting-started-with-ecommerce
u0pgoh5xvt
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Getting Started with Ecommerce
{zft59j0q4p bwi3pgvryn Ecommerce Terms and Functions Reference to each part of Ecommerce functionality and links to available documentation. https://help.dealerspike.com/getting-started-with-ecommerce/ecommerc-terms-and-functions /getting-started-with-ecommerce/ecommerc-terms-and-functions ecommerc-terms-and-functions [] 2022-04-21 16:10:58.943029 +0000 UTC 2022-10-26 13:28:41.117657 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0f500 0xc000c0f520}) map[en:/getting-started-with-ecommerce/ecommerc-terms-and-functions] []}{tnztjywt3u bwi3pgvryn File Center Import and Export Hub This page walks through the basics of the File Center tab where you can upload and export CSV spreadsheet files to manipulate the inventory, products, categories, and prices in your web store. https://help.dealerspike.com/getting-started-with-ecommerce/file-center /getting-started-with-ecommerce/file-center file-center [] 2021-11-22 22:40:11.931636 +0000 UTC 2022-10-05 21:46:57.532696 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0f5e0 0xc000c0f600}) map[en:/getting-started-with-ecommerce/file-center] []}{mr1a9ckd6a bwi3pgvryn Webstore Settings This article shows how to input the basic settings for your web store. https://help.dealerspike.com/getting-started-with-ecommerce/webstore-settings /getting-started-with-ecommerce/webstore-settings webstore-settings [] 2021-11-23 15:47:33.51566 +0000 UTC 2022-05-11 21:58:33.070747 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0f6c0 0xc000c0f6e0}) map[en:/getting-started-with-ecommerce/webstore-settings] []}{ns1sv9sf4b bwi3pgvryn Configure Inventory Rules This article shows how to configure the rules governing automation and aggregation of your inventory. https://help.dealerspike.com/getting-started-with-ecommerce/configure-inventory-rules /getting-started-with-ecommerce/configure-inventory-rules configure-inventory-rules [Aftermarket Inventory Rules] 2021-11-23 15:34:09.857094 +0000 UTC 2022-05-11 21:57:42.992294 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0f7a0 0xc000c0f7c0}) map[en:/getting-started-with-ecommerce/configure-inventory-rules] []}{zq5fwhpr8w bwi3pgvryn General Account Settings This page has information for setting up an account for the user who will be managing the ecommerce store. https://help.dealerspike.com/getting-started-with-ecommerce/general-account-settings /getting-started-with-ecommerce/general-account-settings general-account-settings [] 2021-11-23 15:38:39.721771 +0000 UTC 2022-05-11 21:55:34.916914 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0f8a0 0xc000c0f8c0}) map[en:/getting-started-with-ecommerce/general-account-settings] []}{6a3esz8twl bwi3pgvryn FAQs This article has frequently asked questions from customers with their responses. It's a good idea to check here if you're having an issue to see if there's already a solution or answer listed. https://help.dealerspike.com/getting-started-with-ecommerce/pss-faqs-light-speed-faqs /getting-started-with-ecommerce/pss-faqs-light-speed-faqs pss-faqs-light-speed-faqs [DS_exclusive] 2021-11-23 15:58:56.581364 +0000 UTC 2022-04-26 19:34:14.734435 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0f980 0xc000c0f9a0}) map[en:/getting-started-with-ecommerce/pss-faqs-light-speed-faqs] []}{1bjeftdth0 bwi3pgvryn Accessing Ecommerce This article will walk you through the process of signing in to the ecommerce platform for the first time. https://help.dealerspike.com/getting-started-with-ecommerce/accessing-ecommerce /getting-started-with-ecommerce/accessing-ecommerce accessing-ecommerce [DS_exclusive] 2022-02-18 15:49:22.919632 +0000 UTC 2022-04-25 15:17:50.736301 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 7 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0fa80 0xc000c0faa0}) map[en:/getting-started-with-ecommerce/accessing-ecommerce] []}
/inventory
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Inventory
{d5jowbst54 ojo0exsk94 Inventory Trim Matching Guide Trim matching is how units are connected to the Dealer Spike inventory database and how units get extras like descriptions, specifications, and stock photos. This page explains how trim matching works. https://help.dealerspike.com/inventory/inventory-trim-matching-guide /inventory/inventory-trim-matching-guide inventory-trim-matching-guide [inventory model number unit model name stock photo matching stock image trim database model code glossary] 2022-01-20 17:53:26.43316 +0000 UTC 2022-11-29 16:05:36.2939 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 day ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0fc60 0xc000c0fc80}) map[en:/inventory/inventory-trim-matching-guide] []}{qbucd7euoh ojo0exsk94 Protecting Manual Changes to your Major Inventory Units Protecting Manual Changes to your Inventory Units. The Dealer Spike platform allows you, the dealer, to make changes to your inventory units within the Inventory Manager of your website. The most com… https://help.dealerspike.com/inventory/protecting-manual-changes-to-your-major-inventory-units /inventory/protecting-manual-changes-to-your-major-inventory-units protecting-manual-changes-to-your-major-inventory-units [overwrite overwriting manual change changes inventory manager auto-maintain change nightly feed] 2022-08-16 22:48:24.880219 +0000 UTC 2022-11-22 15:31:38.574107 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 week ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0fd80 0xc000c0fda0}) map[en:/inventory/protecting-manual-changes-to-your-major-inventory-units] []}{dcnwwte84i ojo0exsk94 About The Vehicle Detail Page This article explains each part of the vehicle detail page or inventory detail page, along with what can be edited for each section. https://help.dealerspike.com/inventory/the-vehicle-detail-page /inventory/the-vehicle-detail-page the-vehicle-detail-page [pricing] 2022-04-21 22:03:46.616855 +0000 UTC 2022-11-15 15:58:49.320648 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0fe60 0xc000c0fe80}) map[en:/inventory/the-vehicle-detail-page] []}{pcgcos9a29 ojo0exsk94 How to Edit/Update Inventory Units in the Inventory Manager This article walks through the process to add new inventory units through the DS Admin Panel. https://help.dealerspike.com/inventory/how-to-edit-inventory-units-in-the-inventory-manager /inventory/how-to-edit-inventory-units-in-the-inventory-manager how-to-edit-inventory-units-in-the-inventory-manager [pricing] 2022-10-05 22:10:32.423632 +0000 UTC 2022-11-15 15:58:22.325876 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c0ff40 0xc000c0ff60}) map[en:/inventory/how-to-edit-inventory-units-in-the-inventory-manager] []}{ffnxt7zhl6 ojo0exsk94 Adding Units that Aren't in the Vehicle Database This article will show you how to add units that haven't been added to Dealer Spike's inventory database yet, like pre-order units where the full stats sheets haven't been released. https://help.dealerspike.com/inventory/adding-units-from-outside-the-vehicle-database /inventory/adding-units-from-outside-the-vehicle-database adding-units-from-outside-the-vehicle-database [preorder pre-order 2023 2024 2025 2026 2027] 2021-11-16 15:17:24.634149 +0000 UTC 2022-11-08 15:51:56.241788 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 weeks ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a0a0 0xc00039a0c0}) map[en:/inventory/adding-units-from-outside-the-vehicle-database] []}{8ygp5lnfsk ojo0exsk94 How to Troubleshoot Duplicate Inventory Units on your Dealer Spike Website If you notice units showing up twice on your Dealer Spike website, it's likely due to one of two common causes and you can fix it quickly and easily without contacting Dealer Spike! Common Cause #1:… https://help.dealerspike.com/inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units /inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units how-to-troubleshoot-duplicate-major-unit-inventory-units [] 2022-09-07 21:08:59.525399 +0000 UTC 2022-10-03 16:09:39.239618 +0000 UTC %!s(*render.Author=&{0jkkbet7wr Marcia Lovell https://www.gravatar.com/avatar/0ac3ff8556a1fbddf80e3bc020aee4b4?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a1e0 0xc00039a200}) map[en:/inventory/how-to-troubleshoot-duplicate-major-unit-inventory-units] []}{vg7c2rmq4x ojo0exsk94 Enhance Digital Retailing with Payment Genie Payment Genie provides customers with convenient monthly payment estimates on sales item and search pages. https://help.dealerspike.com/inventory/enhance-digital-retailing-with-payment-genie /inventory/enhance-digital-retailing-with-payment-genie enhance-digital-retailing-with-payment-genie [payment genie shop by payment monthly payment credit score digital retailing credit check] 2022-05-23 11:58:50.722818 +0000 UTC 2022-09-27 15:40:04.009817 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 2 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a300 0xc00039a320}) map[en:/inventory/enhance-digital-retailing-with-payment-genie] []}{20bt57ytdh ojo0exsk94 What to Do If Your Inventory Isn't Updating This article will show you some basic troubleshooting steps and considerations to keep in mind if you find your inventory changes aren't showing up on the front end of your website. https://help.dealerspike.com/inventory/what-to-do-if-your-inventory-isn-t-updating /inventory/what-to-do-if-your-inventory-isn-t-updating what-to-do-if-your-inventory-isn-t-updating [] 2021-12-02 20:21:01.533592 +0000 UTC 2022-08-16 22:51:59.814219 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 3 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a440 0xc00039a460}) map[en:/inventory/what-to-do-if-your-inventory-isn-t-updating] []}{qekdm7fdbm ojo0exsk94 Recently Viewed Inventory This page shows off and explains the Recently Viewed Inventory widget that can be added to inventory detail (VDP) pages. https://help.dealerspike.com/inventory/recently-viewed-inventory /inventory/recently-viewed-inventory recently-viewed-inventory [] 2022-06-07 13:55:27.524571 +0000 UTC 2022-07-07 21:43:39.596055 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 4 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039a580 0xc00039a5a0}) map[en:/inventory/recently-viewed-inventory] []}{hk71jfgtzt ojo0exsk94 Managing Inventory Display Order Display Order is a feature that lets you override the default sorting behavior on your inventory pages with custom ordering. This page will show you how to control display order and explain how it works. https://help.dealerspike.com/inventory/managing-inventory-display-order /inventory/managing-inventory-display-order managing-inventory-display-order [] 2021-12-10 02:59:13.483196 +0000 UTC 2022-03-11 16:19:43.098651 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039aa60 0xc00039abc0}) map[en:/inventory/managing-inventory-display-order] []}{3biqj2mny3 ojo0exsk94 Managing Stock Photos on Inventory Units This article will show you how to make sure your unit is connected to the database and how to switch between and add multiple stock photos to a unit. https://help.dealerspike.com/inventory/adding-stock-photos-to-inventory-units /inventory/adding-stock-photos-to-inventory-units adding-stock-photos-to-inventory-units [] 2021-12-07 08:38:19.020821 +0000 UTC 2022-03-11 16:16:34.415441 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039aca0 0xc00039acc0}) map[en:/inventory/adding-stock-photos-to-inventory-units] []}{qz8bh8g3rn ojo0exsk94 Managing Multi-Location and Multi-Site Inventory This article will show off the differences between multi-location and multi-site inventory and how to manage your inventory from either perspective. https://help.dealerspike.com/inventory/managing-multi-location-and-multi-site-inventory /inventory/managing-multi-location-and-multi-site-inventory managing-multi-location-and-multi-site-inventory [] 2021-12-07 18:19:30.806802 +0000 UTC 2022-03-11 16:15:48.267835 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039ad80 0xc00039ada0}) map[en:/inventory/managing-multi-location-and-multi-site-inventory] []}{4n36cnsw54 ojo0exsk94 Managing Featured Inventory Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any. Managing Featured Inventory. Featured Inventory is a great tool to highlight units that dealers may want to… https://help.dealerspike.com/inventory/managing-featured-inventory /inventory/managing-featured-inventory managing-featured-inventory [featured1] 2021-09-28 21:17:05.700639 +0000 UTC 2022-03-11 16:12:37.80082 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00039aea0 0xc00039aee0}) map[en:/inventory/managing-featured-inventory] []}{ke0k64cw5l ojo0exsk94 Adding Youtube Videos to Inventory Units Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inve… https://help.dealerspike.com/inventory/adding-youtube-videos-to-inventory-units /inventory/adding-youtube-videos-to-inventory-units adding-youtube-videos-to-inventory-units [_Leads] 2021-10-01 17:13:38.392299 +0000 UTC 2022-03-11 16:11:43.371698 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b020 0xc00039b040}) map[en:/inventory/adding-youtube-videos-to-inventory-units] []}{00a7hzs9ev ojo0exsk94 Adding Overlay Text to Inventory Units Estimated Reading Time: 10 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inve… https://help.dealerspike.com/inventory/adding-overlay-text-to-inventory-units /inventory/adding-overlay-text-to-inventory-units adding-overlay-text-to-inventory-units [] 2021-10-01 15:18:23.867101 +0000 UTC 2022-03-11 16:01:43.926681 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b160 0xc00039b180}) map[en:/inventory/adding-overlay-text-to-inventory-units] []}{ou8ifgl275 ojo0exsk94 Managing Rental Inventory This page will show you how to manage rental units. https://help.dealerspike.com/inventory/managing-rental-inventory /inventory/managing-rental-inventory managing-rental-inventory [] 2021-12-07 04:56:39.046354 +0000 UTC 2022-03-11 16:00:01.476193 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b240 0xc00039b260}) map[en:/inventory/managing-rental-inventory] []}{7ci2c8t5s0 ojo0exsk94 Exporting / Printing Out Your Inventory Estimated Reading Time: 2 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inven… https://help.dealerspike.com/inventory/exporting-printing-out-your-inventory /inventory/exporting-printing-out-your-inventory exporting-printing-out-your-inventory [] 2021-11-16 16:14:16.028631 +0000 UTC 2022-03-11 15:57:23.367684 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b320 0xc00039b340}) map[en:/inventory/exporting-printing-out-your-inventory] []}{0v2jnjgmab ojo0exsk94 Adding Units to Your Inventory Estimated Reading Time: 5 Minutes Required Permissions: Inventory Inventory Platform: Any Click Here for Quick Guide: Log into your site's admin panel. Go to the Inventory Manager page from the Inven… https://help.dealerspike.com/inventory/adding-units-to-your-inventory /inventory/adding-units-to-your-inventory adding-units-to-your-inventory [] 2021-11-16 16:14:44.955901 +0000 UTC 2022-03-11 15:48:21.489306 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b400 0xc00039b420}) map[en:/inventory/adding-units-to-your-inventory] []}{xb4dc1juvb ojo0exsk94 Managing Price Fields on the Inventory Pages This article explains what each of the price fields on the inventory pages do and shows how they affect the price display on the front end of the site. https://help.dealerspike.com/inventory/managing-price-fields-on-the-inventory-pages /inventory/managing-price-fields-on-the-inventory-pages managing-price-fields-on-the-inventory-pages [] 2021-12-17 07:43:42.642909 +0000 UTC 2022-03-11 09:17:48.363581 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b500 0xc00039b520}) map[en:/inventory/managing-price-fields-on-the-inventory-pages] []}
/leads
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Leads
{c4zmefs4v7 5vjxnhke33 Printing Finance App Leads This article shows how to find and print out finance application leads in the admin panel. https://help.dealerspike.com/leads/printing-finance-app-leads /leads/printing-finance-app-leads printing-finance-app-leads [credit] 2021-11-16 15:43:27.523762 +0000 UTC 2022-05-10 15:02:08.505052 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b6e0 0xc00039b700}) map[en:/leads/printing-finance-app-leads] []}{3dvr8e72jf 5vjxnhke33 Approving and Rejecting User Surveys and Testimonials Estimated Reading Time: 5 Minutes Required Permissions: Survey Click Here for Quick Guide: Log into your site's admin panel. Click the Content tab at the top of the page, then click the Manage Survey… https://help.dealerspike.com/leads/approving-and-rejecting-user-surveys-and-testimonials /leads/approving-and-rejecting-user-surveys-and-testimonials approving-and-rejecting-user-surveys-and-testimonials [] 2021-12-06 02:00:17.599316 +0000 UTC 2022-03-10 23:53:56.275961 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b7c0 0xc00039b7e0}) map[en:/leads/approving-and-rejecting-user-surveys-and-testimonials] []}{8i1iiji7r3 5vjxnhke33 Change Lead Email Settings This document will walk through the process of updating your lead email settings. https://help.dealerspike.com/leads/change-lead-email-settings /leads/change-lead-email-settings change-lead-email-settings [conversions Test-CMS-LighthouseWP] 2021-09-28 21:05:15.35752 +0000 UTC 2022-03-10 23:50:36.056829 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039b940 0xc00039b960}) map[en:/leads/change-lead-email-settings] []}{78qavs3tpv 5vjxnhke33 Exporting Leads This article will show you where to go to export leads from your website and offer some configuration tips. https://help.dealerspike.com/leads/exporting-leads /leads/exporting-leads exporting-leads [] 2021-10-01 15:14:01.500733 +0000 UTC 2022-03-10 23:46:15.939003 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039ba20 0xc00039ba60}) map[en:/leads/exporting-leads] []}
/newsletter
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Newsletter
{bb99cxk348 092l3ha9r6 Exporting Newsletter Contacts to a CSV File This article will show you how to export your newsletter contacts individually or as a group to a CSV file. https://help.dealerspike.com/newsletter/exporting-newsletter-contacts-to-a-csv-file /newsletter/exporting-newsletter-contacts-to-a-csv-file exporting-newsletter-contacts-to-a-csv-file [] 2022-01-04 11:10:03.039479 +0000 UTC 2022-05-27 18:33:50.112571 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 6 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039bc00 0xc00039bc20}) map[en:/newsletter/exporting-newsletter-contacts-to-a-csv-file] []}{hm2k216olk 092l3ha9r6 Importing an Audience List into the Newsletter Tool Estimated Reading Time: 10 Minutes Required Permissions: Newsletter Click Here for Quick Guide: Log into the newsletter tool. Click the Audience tab at the top of the page. Click the Imports tab on t… https://help.dealerspike.com/newsletter/importing-an-audience-list-into-the-newsletter-tool /newsletter/importing-an-audience-list-into-the-newsletter-tool importing-an-audience-list-into-the-newsletter-tool [] 2021-12-02 20:26:22.431644 +0000 UTC 2022-03-10 23:57:56.421259 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039bd00 0xc00039bd20}) map[en:/newsletter/importing-an-audience-list-into-the-newsletter-tool] []}{xv2rbz0kuc 092l3ha9r6 Creating a Newsletter Newsletters broadcast your business news directly to the people who care: customers who sign up for your email list. This article explains how to create a Newsletter using the Dealerspike Newsletter tool. https://help.dealerspike.com/newsletter/creating-a-newsletter /newsletter/creating-a-newsletter creating-a-newsletter [] 2021-12-10 22:55:51.407759 +0000 UTC 2022-03-10 22:31:59.005586 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039be00 0xc00039be20}) map[en:/newsletter/creating-a-newsletter] []}{34kzk3eycg 092l3ha9r6 Resetting Your Newsletter Password Estimated Reading Time: 2 Minutes Required Permissions: Newsletter Click Here for Quick Guide: Go to https://app.e2ma.net/app2/login/. Enter the email address associated with your newsletter account… https://help.dealerspike.com/newsletter/resetting-your-newsletter-password /newsletter/resetting-your-newsletter-password resetting-your-newsletter-password [] 2021-11-16 15:26:01.785047 +0000 UTC 2022-03-10 22:15:58.757778 +0000 UTC %!s(*render.Author=&{m0rbkba15e Randall Theil https://www.gravatar.com/avatar/416e6fef14b939a740366d1da9c75ea5?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc00039bf00 0xc00039bf20}) map[en:/newsletter/resetting-your-newsletter-password] []}{aj1bj6u6f1 092l3ha9r6 Log into the Dealerspike Newsletter tool This article explains how to sign into the Dealerspike Newsletter tool. https://help.dealerspike.com/newsletter/log-into-the-dealerspike-newsletter-tool /newsletter/log-into-the-dealerspike-newsletter-tool log-into-the-dealerspike-newsletter-tool [] 2021-12-13 21:36:34.442094 +0000 UTC 2022-03-10 22:14:45.520599 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 8 months ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42000 0xc000c42040}) map[en:/newsletter/log-into-the-dealerspike-newsletter-tool] []}
/oem-catalog-and-product-management
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OEM Catalog and Product Management
{74oh57xuam uq18eoijss Update Ecommerce OEM Prices by Price File Import This guide shows how to manage and upload a file containing custom prices for the OEM parts on your Dealerspike website. https://help.dealerspike.com/oem-catalog-and-product-management/import-ecommerce-oem-price-files /oem-catalog-and-product-management/import-ecommerce-oem-price-files import-ecommerce-oem-price-files [DS_exclusive] 2022-06-10 19:18:25.963242 +0000 UTC 2022-10-25 15:20:57.220758 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c421a0 0xc000c421c0}) map[en:/oem-catalog-and-product-management/import-ecommerce-oem-price-files] []}{jkqi48kvfc uq18eoijss OEM Information This article has information on managing OEM replacement parts. https://help.dealerspike.com/oem-catalog-and-product-management/oem /oem-catalog-and-product-management/oem oem [] 2021-11-22 16:16:25.969917 +0000 UTC 2022-10-05 19:38:12.289934 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42280 0xc000c422a0}) map[en:/oem-catalog-and-product-management/oem] []}{i9tl8v4ja5 uq18eoijss StreamsAdmin / OEM Replacement Catalog This article shows how to use the StreamsAdmin/Parts Manager page to manage parts inside the ecommerce platform. https://help.dealerspike.com/oem-catalog-and-product-management/streams-admin-oem-replacement-catalog /oem-catalog-and-product-management/streams-admin-oem-replacement-catalog streams-admin-oem-replacement-catalog [OnetoMany] 2021-11-22 16:22:03.585828 +0000 UTC 2022-10-04 22:00:43.817175 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42360 0xc000c42380}) map[en:/oem-catalog-and-product-management/streams-admin-oem-replacement-catalog] []}{wd0wu3r7o9 uq18eoijss Catalog Availablility- Partstream OEM This page shows all of the catalogs available through PartStream. https://help.dealerspike.com/oem-catalog-and-product-management/catalog-availablility-partstream /oem-catalog-and-product-management/catalog-availablility-partstream catalog-availablility-partstream [DS_exclusive] 2021-11-29 20:38:25.808612 +0000 UTC 2022-10-04 21:33:09.130691 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42440 0xc000c42460}) map[en:/oem-catalog-and-product-management/catalog-availablility-partstream] []}
/other-integrations
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Other Integrations
/adding-private-custom-catalog-data
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Private Catalog and Product Management
{78zz9wh5n6 xt6skbuxw7 Delete Products This guide walks through how to delete private/custom products from your web store. https://help.dealerspike.com/adding-private-custom-catalog-data/deleting-your-private-catalog-data /adding-private-custom-catalog-data/deleting-your-private-catalog-data deleting-your-private-catalog-data [] 2021-11-22 21:19:28.386141 +0000 UTC 2022-10-26 22:59:38.304161 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42640 0xc000c42660}) map[en:/adding-private-custom-catalog-data/deleting-your-private-catalog-data] []}{bel7arjxmp xt6skbuxw7 How do I Create and Publish Private/Custom Catalogs? This article lists recommended options for: getting Private Catalog data into the backend, managing pricing, fitments, and inventory, and listing Private Catalog data to the Webstore. https://help.dealerspike.com/adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend /adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend getting-your-private-catalog-data-into-the-backend [] 2021-11-22 17:16:20.90566 +0000 UTC 2022-10-25 20:29:07.276319 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false lacks links to mapping. update in two sets of proceefures, not both import and manhual in one track. API 0xc000c42720 0xc000c42740}) map[en:/adding-private-custom-catalog-data/getting-your-private-catalog-data-into-the-backend] []}{9f96brf8y5 xt6skbuxw7 Update Private Catalog Products and Product Groups by User Interface How to add Private Catalog Products to your ecommerce webstore with the user interface. https://help.dealerspike.com/adding-private-custom-catalog-data/create-products-by-using-the-user-interface /adding-private-custom-catalog-data/create-products-by-using-the-user-interface create-products-by-using-the-user-interface [] 2021-11-22 22:50:00.733387 +0000 UTC 2022-10-25 20:20:10.570939 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42800 0xc000c42820}) map[en:/adding-private-custom-catalog-data/create-products-by-using-the-user-interface] []}{1pn6zgtggi xt6skbuxw7 Update Fitment by User Interface This guide shows how to add fitment through the regular user interface in the ecommerce platform. https://help.dealerspike.com/adding-private-custom-catalog-data/add-fitment-by-user-interface /adding-private-custom-catalog-data/add-fitment-by-user-interface add-fitment-by-user-interface [] 2021-11-22 21:13:42.334416 +0000 UTC 2022-10-25 20:14:59.152178 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c428e0 0xc000c42900}) map[en:/adding-private-custom-catalog-data/add-fitment-by-user-interface] []}{03m9jdu49i xt6skbuxw7 Update Fitment by CSV Import This guide walks through how to add fitment by uploading a CSV spreadsheet file. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-import-fitment /adding-private-custom-catalog-data/private-catalog-import-fitment private-catalog-import-fitment [] 2021-11-23 22:22:23.973021 +0000 UTC 2022-10-25 20:14:48.621173 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c429e0 0xc000c42a00}) map[en:/adding-private-custom-catalog-data/private-catalog-import-fitment] []}{3ol01exygc xt6skbuxw7 Export Ecommerce Products and Product Groups to CSV This guide shows how to export private catalog product data to a CSV file that can be opened in a spreadsheet editor like Microsoft Excel or imported into another system. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-export-products /adding-private-custom-catalog-data/private-catalog-export-products private-catalog-export-products [] 2021-11-23 22:19:10.011381 +0000 UTC 2022-10-25 15:47:46.758147 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42ac0 0xc000c42ae0}) map[en:/adding-private-custom-catalog-data/private-catalog-export-products] []}{xxh18ir8ax xt6skbuxw7 Update Private Catalog Products and Product Groups by CSV Import How to download a template CSV file, customize it with data, and upload it to import Private Catalog Products into your Ecommerce webstore. https://help.dealerspike.com/adding-private-custom-catalog-data/private-catalog-import-products-1 /adding-private-custom-catalog-data/private-catalog-import-products-1 private-catalog-import-products-1 [] 2021-11-24 21:29:05.377295 +0000 UTC 2022-10-25 15:47:02.00948 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42bc0 0xc000c42be0}) map[en:/adding-private-custom-catalog-data/private-catalog-import-products-1] []}{srrwmz9fk3 xt6skbuxw7 What Should I Know Before Starting a Private Catalog? What core concepts should I know before building a private/custom ecommerce catalog? https://help.dealerspike.com/adding-private-custom-catalog-data/core-concepts /adding-private-custom-catalog-data/core-concepts core-concepts [Custom Catalog Private Catalog core concepts Get Started with Private Ecommerce Catalogs] 2021-11-22 23:18:56.103958 +0000 UTC 2022-10-25 00:17:25.731603 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=true) %!s(bool=true) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42ca0 0xc000c42cc0}) map[en:/adding-private-custom-catalog-data/core-concepts] []}{vseqzm2dxo xt6skbuxw7 Examples of Product Data and Attributes This page has examples of product data from a CSV file along with live examples from a demonstration site of how the products will look. https://help.dealerspike.com/adding-private-custom-catalog-data/examples-of-product-data-and-attributes /adding-private-custom-catalog-data/examples-of-product-data-and-attributes examples-of-product-data-and-attributes [DS_exclusive] 2021-12-08 15:39:29.568811 +0000 UTC 2022-10-04 17:52:24.238365 +0000 UTC %!s(*render.Author=&{jy3fdqszzg Patrick Mares https://www.gravatar.com/avatar/b7ca3b5a9a0d7787a961a6b59766751d?d=mm&s=150}) %!s(bool=true) %!s(bool=false) 1 month ago %!s(bool=false) %!s(bool=false) %!s(*render.ArticleStaleStatus=&{false API 0xc000c42d80 0xc000c42da0}) map[en:/adding-private-custom-catalog-data/examples-of-product-data-and-attributes] []}

Update Price Overrides by CSV Import

Patrick Mares Updated by Patrick Mares

Price Overrides may also be updated by manual entry. This is a great option for changing one product at a time and dealing with less than 20 products.

Price Override imports grant you the ability to Import exact pricing for each Distributor SKU in Aftermarket and Private Catalogs. They also enable you to Export every single Price Override that you have in place already.

This article documents Ecommerce management systems. If you need instructions on accessing Ecommerce, click here.

If you are looking to update OEM pricing see Ecommerce OEM Price update by Price File Import.

Browse to File Center from the main navigation bar.

Step 1 - Download Template

On the left-hand menu under Price Overrides, click "Client: Import Price Overrides".

Download the Compatible File Template which is in the blue hyperlink. Open the File Template from your computer.

Hot Tip: Make sure that you review the notes so that you can ensure that your file meets the software’s specifications.

Step 2 - Populate Template with Data

Open the csv file that you just downloaded. This template has four (4) columns, some of which are optional. Below we offer an explanation of what each column header represents.

Catalog.nameThe catalog where the sku that you are overriding exists.

  • If you are trying to override an aftermarket sku and you would enter AFTERMARKET (all caps)
  • If you are trying to override a Private Catalog sku you would enter PRIVATE.

Source.nameThis is where you want the override applied. Enter Webstore (proper capitalization)

DistributorPart.distributor_skuThe sku from the distributor but in the software's format with the proper prefix. If you are unsure what the correct format or prefix is please visit this article pertaining to the Aftermarket Catalog and distributor prefixes.

How do I get the distributor SKU into the correct format with prefix? Click Here

PriceOverride.priceThe exact price that you want this SKU to display on the provided marketplace. Must be a valid decimal number. No $ symbol

Correct way = 43.99 Incorrect way = $43.99

Correct way = 87.00 Incorrect way = 87

Step 3 - Upload Your Data

When you click "Client: Import Price Overrides" you will see "Choose File" next to File Upload. Click this button to locate the file on your computer. Double click your file and it will be ready to go.

Enter your email address if you want to be notified when the job is complete. (optional)

Click Submit

Step 4 - Monitor Job Processing

You will want to monitor the Price Override Job that you just ran in File Center. The job will be in a Pending or Processing status until the system has completed it. These jobs typically take 30-60 minutes depending on the size of the csv file.

Once finished you will see the job Completed or Complete w/ Warnings. Click on the job and you will have access to a Processing Report. Open the report and the success or failure of each line item will be reported.

Key Notes

How to Clear a Price Override

You can clear an override by supplying an empty cell on the Price Override input. Priceoverride.price

Careful with your Copy/Paste

When you are working with multiple files and templates there is no doubt that you will do some copy and paste. Make sure that when you copy data that you do one of the following:

  • Paste Special - Text Only
  • Paste Values
  • Paste Unformatted Text

Main Reasons for File Upload Failure

  • Trailing space on the end of a cell value. Make sure there are no spaces after the last character on your Distributor sku, no spaces after the last decimal of price, no spaces after the marketplace.
  • Misspelled Marketplace. Webstore spelled incorrectly, etc
  • Misspelled Catalog. Aftermarket spelled incorrectly, etc

Export Applied Overrides

Next to the Import Price Overrides job you will also see an export option. This allows you to export all Price Overrides that exist in your application for future changes.

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